Afton Lodge

9/15 St Catherine's Road, Bootle L20 7AL
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9.1 45 Reviews
  • Afton Lodge, Bootle
Afton Lodge is registered to accept 27 Service Users for Personal/Residential Care.

Accommodation comprises: 17 single rooms and 5 double rooms, for couples or those wishing to share. The layout is on 3 floors, all served by a passenger lift. All rooms have TV points, emergency nurse call points, their own vanity sink, nightlights and of course central heating.

Types of Care Services Offered at Afton Lodge: The home provides the following types of Personal/Residential care: Long Term Care, Short Term Respite Care, Intermediate Care, Continuing Health Care, Re-ablement & Rehabilitation care Services, End of Life Care and Day Care.

Services User Categories: Registered with CQC and can accept the following service user categories: Older People, LD, PD.

Afton Lodge is a Bootle residential care home that offers a comfortable living environment for a range of personal care needs, in a location that supports the continuation of an independent lifestyle being close to amenities and transport routes.

The accommodation is excellent for people with mobility issues, being spacious and with good wheelchair access, while offering highly-trained carers available throughout the day and night.

Home-cooked food and a flexible programme activities are pleasing additions to a professional care service, with modern care technology, such as assisted bathing, incorporated where they may be of advantage to users.

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Care Provided by Afton Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Julie Dry (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Afton Lodge

  • Weekly Charges per Person
    • Self-Funded Residential Care £550 – £550
    • Self-Funded Residential Dementia Care £610 – £610
    • RESPITE Self-Funded Residential Care from £525
    • RESPITE Self-Funded Residential Dementia Care from £525
  • (these prices are only a guideline, please contact Afton Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Afton Lodge Reviews (45)

Total of 45, showing 21-40
9.1

Afton Lodge has a Review Score of 9.1 (9.143) out of 10, based on 5 reviews in the last 2 years. Over all time Afton Lodge has 45 reviews.

Overall Experience

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Review from Helen J (Daughter of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum comes to Afton Lodge twice a week as part of their Day Care Centre. She has also stayed for a couple of nights as part of their respite. We find the management and staff here at Afton Lodge excellent and very helpful and caring, as my Mum can be a handful at times.

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Review from Irene D (Daughter-in-law of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think this home is extremely brilliant as whenever any member of the family comes in, we are greeted with a smile, asked who wants a cup of tea. It is very very friendly indeed. My Father in Law has been very well looked after here. I think he will be very sad to leave as he has worked up a very good
relationship with all the staff. I wish he could stay here.

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Review from R T (Resident) published on 2 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

More than satisfied.

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Review from Beverley D (Friend of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are highly professional and pleasant. It is a lovely home with a lovely atmosphere.
Staff are always happy and also willing to help at all times.

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Review from Leonard J (Resident) assisted by family/friend published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very friendly, professional and always willing to help. I love being a resident here. I feel safe and secure. The food is beautiful and plenty of it, there is a different activity every day if you wish to join in. This is the best move I ever made since leaving sheltered accommodation.

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Review from Claire J (Granddaughter of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Afton Lodge is a beautiful and friendly home. I was devastated when my nan had to go into a home but the staff are truly amazing, so caring and loving, so welcoming too. I couldn't fault them at all, they are all angels in disguise!


Afton Lodge staff truly gives me especially my parents huge peace

of mind that my nan is so loved and so well looked after by your staff.

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Review from Eileen R (Wife of Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found carers very caring and friendly and helpful.

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Review from Patricia A (Daughter of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (who is 101 years old) is treated with much tenderness and respect, nothing is too much trouble for the staff.


Whenever I visit the staff are so friendly and my mother couldn't be happier (it's like one big family). Royalty couldn't be treated better than she is.


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Review from Ian P (Son of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good caring staff, some of the activities are good. The staff that I have seen are a credit to the caring community. More staff would make this care home excellent.

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Review from Ann J (Daughter of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at this home for three years now. Mum has a lot of care and support of the staff and management. She is extremely happy and well looked after.
But, not only Mum gets support of the staff and management, so do my family and me.
This is the best residential care home for my
Mum. It feels like our home too.

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Review from Helen G (Cousin of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just gone through a very difficult time after my uncle died in Afton Lodge but the care they gave him was excellent and looked after us as a family.


I will just say thank you again to the excellent staff.


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Review from Jim B (Son of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Afton Lodge was second to none. Although the physical building is "tired", the staff are wonderful. I would fully recommend Afton Lodge and have no hesitation in offering them my sincere thanks for their care and dedication.

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Review from S J (Friend of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care staff are superb. Very welcoming and homely. Always helpful, cheerful and polite.

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Review from D B (Son of Resident) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother's admission to Afton Lodge in early 2017, I would state that I have been impressed by the service offered by the home. Having visited every week the welcome by management and staff and the care afforded to my mother and all other residents is a great relief and comfort to know that she
is in a secure and caring environment.

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Review from Rod B (Brother-in-law of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law was warmly welcomed at Afton Lodge and almost immediately seemed contented to be there. She had lived most of her life in the Bootle area, but latterly in Hightown, so the very caring staff were people with whom she was comfortable. The bond between the staff and my sister in law quickly
grew to a stage now that seems to be strong and enduring. She is very happy and has great trust in the directing staff in particular.


I would particularly like to commend that directing staff who have arranged for my sister in law to see and talk to my wife, her older sister, and I in Australia via Skype.


Finally, as an Australian who lived in the UK for 21 years, I cannot give too much praise for the institution that is Afton Lodge. It may look a little run down but the spirit of the place and the attitude of loving care is extraordinary. I cannot envisage a more satisfactory home for my sister and law at this time in her life.


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Review from June J (Friend of Resident) published on 30 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to say that my friend is getting the best of care. The staff are doing their best to keep clean and provide excellent care for him, he is not well at the moment and I am very pleased.

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Review from D G (Son of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in this home a few years now and I am very happy for her to be there.
The management and staff know her very well and have always kept a good eye on her.
My mum's health goes up and down but the staff keep me well informed of her well-being, as the care goes I would recommend this
home to other people as the one to one is second to none.

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Review from Anita B (Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service.
Pleasant surroundings.
Excellent meals, very good chef.
Very good attention from carers.

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Review from John H (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well looked after by very caring staff.

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Review from Mary S (Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 70 years old. I came into Afton Lodge, recommended by Sefton Social Servies because, where I was living was not helping me get well. The staff here are excellent always helping and extremely patient.
Over the two years I have been here, having lost a lot of weight during cancer treatment, I am
now a healthy 10stone women. Healthyish and happy.

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Current Review Score: 9.1 (9.143)

Overview of Review Score

The Review Score of 9.1 (9.143) out of 10 for Afton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.717 for Afton Lodge is calculated as follows: ( (48 Excellents x 5) + (7 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 60 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.426 Points relating to the number of positive Reviews for Afton Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 5 Positive Reviews ÷ 5.4 = 0.926

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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