Woodlands

1/2 Albert Place, The Promenade, Southport PR9 0DT
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1.0 2 Reviews
  • Woodlands, Southport
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Care Provided by Woodlands

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Physical Disability
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Michelle Rimmer (Manager)
  • Room Information
    • Single Rooms (22)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Woodlands Reviews (2)

1.0

Woodlands has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years. Over all time Woodlands has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
1
1
1
1

Review from A B (Friend of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This place is very poor in every aspect of the care its legally obliged to give. The residents are left unattended in the lounge for long periods. The staff are always sat downstairs out of the way. Vulnerable adults in this care setting have knowledge of front door codes to exit the building unattended.
Certain residents are obviously medicated in excessive levels resulting in withdrawn and somber misdemeanors.

Reply from S RImmer, Care Manager at Woodlands

1. We strive to ensure that all residents receive attentive and compassionate care throughout the day. If there are any instances where this has not been the case, we are committed to investigating and addressing them immediately.
2. Our team works hard to maintain a balance between attending to residents' needs and handling essential behind-the-scenes duties. However, we understand how important it is to be present and accessible, and we will review staff practices to ensure this standard is upheld.
3. Resident safety is paramount, and we follow strict protocols regarding access to and from the facility. If there are concerns about door codes or any potential risks, we will review our procedures to ensure a secure environment for everyone.
4. The administration of medication is always carried out under strict guidelines, from general practitioners, to meet the individual needs of our residents. We value your feedback and would welcome the opportunity to discuss your concerns


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Review from Doreen P (Resident) assisted by family/friend published on 4 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was welcomed to the home and all the staff were very pleasant and looked after me. I enjoyed my meals there and I have no complaints at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Value for Money

Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Woodlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.000 for Woodlands is calculated as follows: ( (12 Very Poors x 1) ) ÷ 12 Ratings = 1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for Woodlands is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 0 Positive Reviews ÷ 4.4 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Woodlands

What types of Care is Woodlands registered for?

Learning Disability, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodlands provide?

Day Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Woodlands have?

There are 22 Single Rooms.

What are the Facilities & Services at Woodlands?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Woodlands to the centre of Southport?

0.2 mile(s) as the crow flies, distance by road may be significantly further.