Abbotsbury

25 Park Road, Southport PR9 9JL
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9.6 34 Reviews
  • Abbotsbury, Southport
Set in the heart of Southport, Abbotsbury is an exceptional home that offers respite, long-term residential and specialist dementia care. Their mission here is to help residents cope with their personal challenges and enjoy day-to-day life at every opportunity.

The quality of care provided by the comprehensive support team is second to none, and they’d be happy to talk through your requirements and tailor a plan to meet your particular needs. The home is also renowned in the local area for its scenic surroundings, peaceful gardens and vicinity to shops, cafes and the theatre. Hesketh Park is only a stone's throw away – the perfect place for a lovely day out.

They know the task of finding the right care home for yourself or a loved one isn’t always easy, which is why they’re always on hand to answer any questions you have. Feel free to get in touch if you’d like to arrange a visit or online viewing, or even just to find out a little bit more about the facilities here at Abbotsbury.

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Care Provided by Abbotsbury

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Down Syndrome
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jules Ritchie-Urry (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 3

Funding & Fees Guide for Abbotsbury

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £916 – £1,099
    • Self-Funded Residential Dementia Care £916 – £1,099
    • RESPITE Self-Funded Residential Care £1,099 – £1,318
    • RESPITE Self-Funded Residential Dementia Care £1,099 – £1,318
  • (these prices are only a guideline, please contact Abbotsbury to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 1000 - 1200
    1400 - 1600
    1600 - 1800


  • Parking

  • Limited on-street parking available


Abbotsbury Reviews (34)

Total of 34, showing 1-20
9.6

Abbotsbury has a Review Score of 9.6 (9.615) out of 10, based on 15 reviews in the last 2 years. Over all time Abbotsbury has 34 reviews.

Overall Experience

  • 28
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Date Published

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Review from M Y (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Abbotsbury are kind and caring generally. They treat the residents with respect which is always good to see. The food is mostly home cooked which again is a positive aspect and the cakes are delicious, the chef not only makes good food but also has a great relationship with the residents,
taking the time to chat. I feel that maybe there could be more activities provided but on the whole I'm quite happy with mum's care.

Reply from Caroline Regan, Regional Manager at Abbotsbury

Thank you for your kind words! At Abbotsbury, we are dedicated to providing the highest quality care and service to our residents. We truly appreciate your support.


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Review from Jane M (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am confident that my mum gets the best care possible at Abbotsbury. I appreciate the care and support and know mum appreciates it too. Mum has recently had her hair done by the resident hairdresser and she is very happy with it. This makes a great deal of difference to mums mood.

Reply from Caroline Regan, Regional Manager at Abbotsbury

Thank you for your review. We truly appreciate your feedback, as it helps us continuously improve and enhance the comfort and experience of our guests.


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Review from Stan G (Partner of Resident) published on 8 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has been in care for just over twelve months, management and staff have provided her with excellent care, helping her to settle and getting her more involved with activities with other residents. She keeps telling me that she loves her room and the cleaners keep it spotless.

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Review from Karen G (Daughter of Resident) published on 8 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Abbotsbury have been absolutely wonderful, exceptionally patient with my confused mum. Nothing has been too much trouble, they have kept me fully up to date with what's happening with my mum. All the staff are warm and friendly they all seen to have an understanding on mums needs. The home
itself is very clean and welcoming to visitors.

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Review from M F (Husband of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We (the family) are very pleased with the attitude of the staff and the home overall. Very helpful and friendly staff, the staff made it for us.

Reply from Jules Ritchie-Urry, General Manager at Abbotsbury

Thank you so much for your kind review! We are truly pleased to hear your feedback. At all times, we strive to provide the best possible service and care to our residents, ensuring they feel valued, comfortable and supported. Thank you.


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Review from Christine T (Relative of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always great care, very friendly and caring staff, lovely food. Lots of activities. The home is always very clean. My relative is really happy there is always dressed lovely and very clean. Nicely kept gardens. Thank you to all the staff.

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Review from C B (Husband of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the management and staff are excellent and if I have any questions they are addressed very professionally and efficiently. My husband is happy in Abbotsbury and I visit him often and am always made very welcome.

Reply from Jules Ritchie-Urry, General Manager at Abbotsbury

Thank you for your kind review of Abbotsbury. We're delighted to hear that you've found our management and staff to be professional and efficient and that you always feel warmly welcomed when visiting your husband. It's wonderful to know he is happy here, as his well-being is our top priority. We noticed your feedback regarding the activities and we're grateful for your honest input. We are always striving to improve and provide a wider range of engaging activities for our residents. Your thoughts help us better understand how we can enhance the experience for everyone at Abbotsbury. If you have any specific ideas or activities your husband might enjoy, we'd be more than happy to consider them. Thank you again for your support and please know we're always here to address any further questions or suggestions you may have. Warm regards.


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Review from Andrew H (Friend of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend seems well, she is always tidy and well kept. She is happy most of the time and gets on well with the staff who try their best to accommodate her needs. As a friend of a resident I think she is lucky to live in such a lovely place.

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Review from Helen H (Daughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum stayed at Abbotsbury Care Home recently for several weeks as an interim placement between hospital discharge and returning home. We found all the staff to be professional, helpful and friendly. This was Mum's first care home experience and as a result of the staff's excellent care and attention
she settled quickly and was very happy there. Mum and all the residents were treated with great care and respect at all times. My brother and I do not live local to Mum so communication through the staff was very important to us. They were always keen to let us know how Mum was getting on when we phoned and happy to facilitate Mum talking to us directly whenever we rang. We would be happy to use Abbotsbury again should Mum need a care home in the future

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Review from Michael B (Respite Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody in the home from managers to cleaners was very friendly and helpful at all times. They all treated me as a friend and I have made some new friends with the staff. I would recommend this home to anybody who needs a good care home.

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Review from Hilda B (Friend of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having the pleasure of visiting my dear friend over Christmas was very reassuring. It was cheery, welcoming and although staff were away from their own families they treated the residents like their own. Smiles all around with a very inclusive atmosphere. There has been a lot of improvement recently.
Had a wonderful day thank you.

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Review from K W (Son of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is warm, well-fed, clean and happy amongst friendly staff and residents. She thrives in her surroundings and input from those around her. When visiting her family is updated and kept in the loop either verbally or by phone.

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Review from A J (Granddaughter of Resident) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I go to visit my nan the staff are always lovely and it's nice and clean.
My nan enjoys living in Abbotsbury very much.
If we need something, there is always someone on hand to help, nothing is ever too much.
The new ramp makes a huge difference and the rooms are being freshened up which
is lovely.
Highly recommend the home for anyone looking for a nice place for their loved one to be cared for.

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Review from P P (Cousin of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin is really happy and kept safe. She loves the food, staff are always really good with her. The new management team are amazing and have really improved the home, taking time to listen. So happy to know that my cousin is so well looked after.

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Review from C H (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in the home for just over 12 months overall she seems happy in herself, she suffers from dementia. I would like to see more activities going on with the residents and outside activities in the summer. I feel there is a lack of communication on some levers maybe on a social media platform,
it would be nice to see her joining in activities. the room is always clean and tidy and she always enjoys her food.

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Review from S J (Niece of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle who has dementia came here for respite care recently. He loved it here, the staff were excellent, caring and patient, and showed a great deal of empathy.
The manager was extremely helpful and went above and beyond to ensure my uncle was supported and put at ease as he gets very anxious in
unfamiliar settings. He was treated with dignity and respect throughout.
I would definitely recommend this lovely home.

Reply from Stefanie Grant, General Manager at Abbotsbury

Thank you so much for this review. We loved looking after your uncle, and we are excited for him to visit us again. Please stay in touch.


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Review from P W (Son of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved in just before Christmas, I cannot be more happy with the care provided to my dad the care staff are friendly and welcoming. The management also are very welcoming always available and are always on the other end of the phone.

Reply from Stefanie Grant, General Manager at Abbotsbury

Thank you for the review we’re very happy your dad is settled with us! We love looking after him.


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Review from O G (Granddaughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan stayed at Abbotsbury for two weeks of respite, and we could not be happier with the care she got. The staff are very friendly, and nothing was too much trouble. My nan was happy and content. We can't thank the staff enough for how well they looked after her.

Reply from stefanie grant, General Manager at Abbotsbury

Thank you for your review. We are so happy your nan enjoyed her stay with us, and we hope she will come to visit us again. Thank you.


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Review from James P (Wife of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife lives at Abbotsbury, since she has been at the home I do not recognise her. I tried for so long to care for her but she was not the same person anymore. The staff at Abbotsbury have cared for her in a way that I could not have done myself. They have got her the professional help she needed and
now she is more like my wife again. Some days I have thought that I could care for her at home again. However, she has made so many new friends and has an amazing relationship with the staff. Apart from marrying my wife, it is the best decision I have ever made. Thank you to all the staff and management at Abbotsbury. Top-class service.

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Review from Robert D (Nephew of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff treat my Aunty with dignity and care and always respond positively to any questions I have about her welfare. What more can you say, they are all kind and very dedicated to a job most of us could never do.

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Current Review Score: 9.6 (9.615)

Overview of Review Score

The Review Score of 9.6 (9.615) out of 10 for Abbotsbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.615 for Abbotsbury is calculated as follows: ( (124 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 179 Ratings = 4.615

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotsbury is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Jules

Jules Ritchie-Urry

Job Title: General Manager

Joined: 2023

My name is Jules. I am the General Manager of Abbotsbury. Following a successful corporate career, I embarked on a new journey as a Residential Home Manager in a care setting catering to 30 residents. This transition marked another career shift, driven by my unwavering passion for making a positive impact on the lives of others.


I have truly found my niche within the care sector, and my path has led me to Bloomcare and Abbotsbury. I take pride in being part of this compassionate team, ready to collaborate with dedicated individuals who share a commitment to providing exceptional care and support.


My team and I look forward to seeing you soon at Abbotsbury!


Frequently Asked Questions about Abbotsbury

What types of Care is Abbotsbury registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbotsbury provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Abbotsbury have?

There are 21 Single Rooms.

What are the Facilities & Services at Abbotsbury?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbotsbury to the centre of Southport?

0.8 mile(s) as the crow flies, distance by road may be significantly further.