Abbotsbury

25 Park Road, Southport PR9 9JL
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9.6 35 Reviews
  • Abbotsbury, Southport
Set in the heart of Southport, Abbotsbury is an exceptional home that offers respite, long-term residential and specialist dementia care. Their mission here is to help residents cope with their personal challenges and enjoy day-to-day life at every opportunity.

The quality of care provided by the comprehensive support team is second to none, and they’d be happy to talk through your requirements and tailor a plan to meet your particular needs. The home is also renowned in the local area for its scenic surroundings, peaceful gardens and vicinity to shops, cafes and the theatre. Hesketh Park is only a stone's throw away – the perfect place for a lovely day out.

They know the task of finding the right care home for yourself or a loved one isn’t always easy, which is why they’re always on hand to answer any questions you have. Feel free to get in touch if you’d like to arrange a visit or online viewing, or even just to find out a little bit more about the facilities here at Abbotsbury.

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Care Provided by Abbotsbury

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Down Syndrome
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jules Ritchie-Urry (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 3

Funding & Fees Guide for Abbotsbury

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £916 – £1,099
    • Self-Funded Residential Dementia Care £916 – £1,099
    • RESPITE Self-Funded Residential Care £1,099 – £1,318
    • RESPITE Self-Funded Residential Dementia Care £1,099 – £1,318
  • (these prices are only a guideline, please contact Abbotsbury to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 1000 - 1200
    1400 - 1600
    1600 - 1800


  • Parking

  • Limited on-street parking available


Abbotsbury Reviews (35)

Total of 35, showing 21-35
9.6

Abbotsbury has a Review Score of 9.6 (9.639) out of 10, based on 16 reviews in the last 2 years. Over all time Abbotsbury has 35 reviews.

Overall Experience

  • 29
  • 6
  • 0
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  • 0

Date Published

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Review from Robert D (Nephew of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff treat my Aunty with dignity and care and always respond positively to any questions I have about her welfare. What more can you say, they are all kind and very dedicated to a job most of us could never do.

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Review from Diane C (Daughter of Resident) published on 27 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous care home and staff. My dad is so happy and well looked after. The care home is a bright, clean and beautiful home. The facilities are excellent and the staff look after the residents with dignity and care.

Reply from Molly Lennard, Executive Assistant at Abbotsbury

Hi Diane, thank you for taking the time to leave this wonderful review. It is lovely to read your positive comments on the care and support received by your dad. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day.


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Review from Peter K (Nephew of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough about Abbotsbury Care Centre and the staff. My auntie is like a different person since becoming a resident and it is clear she is extremely happy here. Visiting is a pleasure and the staff couldn't do more.

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Review from Maureen B (Niece of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely friendly and welcoming environment. Staf are very genuine and caring and find a level on which to react to each resident's needs.

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Review from Cath K (Niece of Resident) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to the kind, compassionate, hardworking and professional staff who have been looking after my Auntie so diligently since her bereavement during Lockdown. We are so reassured that she is in safe, caring hands, and making new friends now after difficult times. Thank you so much to all
the wonderful team at Abbotsbury.

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Review from Diane D (Niece of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are so helpful, are very kind to my auntie. All her care needs are met with friendliness and love. Food is very good.
Staff sit with auntie is unsettled. Would recommend Abbotsbury for care to anyone.

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Review from B M (Partner of Resident) published on 7 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my partner was admitted to the home in September 2019, I was very upset, I was going to have to change my way of life. The manager and staff were most caring. Due to Covid-19 this year has been like no other. The manager and staff have been wonderful. They have kept me updated on my partner's
progress each week when I phone. They have been caring about my health and wellbeing as well. I am no having a Covid test each Friday at the home so that I can visit my partner once again.

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Review from J S (Daughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We felt we had failed our mum after looking after her ourselves for so long. The care, compassion and collaborative approach of this team is beyond compare. We still feel involved in decision making and contributing, yet not guilty as we are leaving her in such safe, loving hands. Thank you!

Reply from Haley Shaw, Head of HR at Abbotsbury

Thank you for taking the time to provide such lovely feedback about Abbotsbury Care Centre.
We are delighted to hear that the team there are providing loving and safe care for your mum. We are particularly pleased to hear the collaborative approach enables you to still feel involved in decision making regarding your mum's care.
We will ensure your feedback is passed on to the team at Abbotsbury.
We look forward to welcoming you again soon.
Kindest Regards,
Bloomcare Family


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Review from Sebastian C (Son-in-law of Resident) published on 30 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place treated my Mum-in-law with such exceptional kindness, care and love, I find it hard to express how impressed I am.

Reply from Miki Nguyen, Bloomcare at Abbotsbury

Dear Sebastian C,

Many thanks for your kind words for our staff team at Abbotsbury.
Our team at Abbotsbury will be very grateful that their hard work is recognised and appreciated.

On behalf of Abbotsbury and Bloomcare, we wish you and loved ones all the best.


Warm regards
Miki Nguyen.


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Review from Pat F (Daughter of Resident) published on 16 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely small home. Staff are friendly and caring. Have been to see other homes in the area and this is by far one of the nicest homes I've visited. No smells, clean, airy. Highly recommended.

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Review from Nora L (Daughter of Resident) published on 17 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is really lovely. Staff have been amazing to my mother who has dementia. They really understand her needs and her diagnosis. They have helped alleviate my worries. Thank you.

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Review from Judith B (Daughter of Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been resident @Abbotsbury for 18 months and has received exceptional care during this time. She is very happy here and I am very grateful for the care which she receives.

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Review from Anne C (Daughter of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home clean, tidy with good facilities and activities for the residents. I think the staff are very helpful and caring.

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Review from Linda M (Daughter of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent support for relatives who are facing a difficult time. Caring staff that keep you informed.

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Review from Tony F (Son of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very supportive after Mum's illness. Staff very friendly. Big improvement in Mum's wellbeing.

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Current Review Score: 9.6 (9.639)

Overview of Review Score

The Review Score of 9.6 (9.639) out of 10 for Abbotsbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.639 for Abbotsbury is calculated as follows: ( (136 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 191 Ratings = 4.639

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotsbury is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Jules

Jules Ritchie-Urry

Job Title: General Manager

Joined: 2023

My name is Jules. I am the General Manager of Abbotsbury. Following a successful corporate career, I embarked on a new journey as a Residential Home Manager in a care setting catering to 30 residents. This transition marked another career shift, driven by my unwavering passion for making a positive impact on the lives of others.


I have truly found my niche within the care sector, and my path has led me to Bloomcare and Abbotsbury. I take pride in being part of this compassionate team, ready to collaborate with dedicated individuals who share a commitment to providing exceptional care and support.


My team and I look forward to seeing you soon at Abbotsbury!