Connell Court

20/22 Weld Road, Southport PR8 2DL
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9.9 92 Reviews
  • Connell Court, Southport
Connell Court offers warm and welcoming residential care for up to 37 residents in purpose-built, ensuite accommodation in beautiful Birkdale. The passionate team provides person-centred care in a home-from-home setting. Connell Court also offers short-term respite care.

As soon as you arrive, you'll see why people consider Connell Court a second family. A highly-trained team of dedicated and experienced staff works hard to ensure that the people in their care, and their friends and family, feel truly at home.

Staff encourage residents to live the life they want to lead: shared living/dining areas provide opportunities to interact with the tight-knit community, whilst they also encourage independence and pursuit of individual interests, through access to numerous activities as well as support with specific medical requirements.

Connell Court is close to lots of local amenities.

The activities team prepares a weekly schedule promoting physical, mental and social stimulation, offering group activities, as well as 1 to1 time. They value the stories and experiences of all residents in their care, getting to know each individual, their achievements and hobbies and will adapt their interests into the activities they provide.

In addition to a diverse diary of daily activities that take place in the home, they also focus on themed days, afternoon outings, local entertainment in the home, as well as meaningful moments. Every occasion is celebrated at Connell Court. Whether its a cream tea afternoon, a Ukelele lesson, or a talk on Charles Dickens, there is something for everyone to enjoy.

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Care Provided by Connell Court

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Crestview Care Ltd
  • Person in charge
  • Anna Harvey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1976
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Connell Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,094 – £1,373
  • (these prices are only a guideline, please contact Connell Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Offer free parking on site.


Connell Court Reviews (92)

Total of 92, showing 1-20
9.9

Connell Court has a Review Score of 9.9 (9.918) out of 10, based on 35 reviews in the last 2 years. Over all time Connell Court has 92 reviews.

Overall Experience

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Review from Catherine B (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just completed her third respite stay at Connell Court. We can't praise the staff enough for the care they provide. My mum is always happy to go there and, if and when the time comes that she needs more permanent care, we would have no hesitation in using Connell Court.
Mum loves her food
and the menus are great. She appreciates the kitchen staff and wants to especially record how much she enjoyed all her meals.
The activities programme is very good and mum always comes home stimulated and chatting about the things she has got up to. This month she loved the Burns night activity and the chair hockey.
It is a massive comfort to me and my sister that she is so well looked after when she is in Connell Court for a temporary stay and I highly recommend the home and the staff for everything they do.

Reply from Jennifer McCulloch, Administration Manager at Connell Court

Thank you so much for your feedback, I will pass your comments on to the team. Its a pleasure to have mum stay with us, we hope to see her again soon.


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Review from G P (Daughter of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Connell Court now for 18 months and I cannot fault the care they have provided. She is very happy there and considers all the staff members as friends. The peace of mind that it brings knowing she is safe and comfortable is enormous.

Reply from Anna Harvey, Home manager at Connell Court

Thank you so much for your very kind comments. I will pass on to the team.


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Review from J W (Daughter of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been so easy to move my elderly father into Connell Court. All the staff have made each step straight forward. To see the difference in my father is so delightful. He's so happy and content. The weekly programme is fantastic - like being on a cruise ship! The food and menus are welcome and nutritious.
I feel a weight lifted off my shoulders knowing he is safe and well cared for.

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Review from S M (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I visited Connell Court and immediately had a 'good feeling' about it. Mum was able to go for a few weeks respite and then made the decision to stay. She has been a resident for 8 months now. The staff have been wonderful and are very pro-active, if ever she has any care needs, contacting
the GP or relevant people as soon as they perceive a problem. They keep me fully updated on everything that is happening with her care. All the staff are very kind, caring and respectful towards Mum. There is a full programme of activities for her to take part in or not as she wishes. They have also held events involving family and friends, quiz evenings, afternoon tea, cheese and wine evening. We have complete peace of mind that she is in a good place and being well looked after.

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Review from T W (Daughter-in-law of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother- in- law is a resident at Connell Court and the care she has received has been exceptional, she is fully supported by a loving and caring staff. Her needs have increased over the time that she has been there, but all the staff provide care to a very high standard. She enjoys the variety of
activities available to her, particularly the Church and Chaplaincy services. We have complete peace of mind that she is in the best possible hands and receiving the care that she needs. Thank you to all the staff, we are most grateful for everything you do and your dedication to the residents.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for lovely feedback I will let team know.


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Review from Patricia L (Friend of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I ever have to go into a care home, Connell Court is the only one I would choose. The staff are lovely and helpful, it's beautiful and clean. I would recommend it to everyone. I don't know about the food as I have never tried it.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for your feedback I will update staff team.


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Review from M H (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There seems to be a multitude of activities organised that residents are able to participate in and these might be recurring as well as specific to an occasion or theme. Staff, residents, and families are able to join in. Food and catering are of top quality and choices are varied. Staff attention to
residents seems to be 100% focused but at a level that residents themselves can also decide upon. Really impressed by everything.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for positive feedback and I will share with team.


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Review from J W (Son of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that mum is in very safe, qualified and experienced hands here at Connell Court. She is very contented and all the staff have been so helpful and kind showing much patience and attention. Everywhere is kept very clean throughout. There is always a great range of activities, quizzes, competitions
etc., excellent meals (always a choice) and beautiful gardens and we are very happy with the overall experience.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you so much for such lovely feedback, I will pass this on to the team.


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Review from J B (Daughter of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had a few falls and has become less confident when walking. Caring staff at Connell Court have helped her immensely. Mum doesn't join in with many activities but does enjoy carpet bowls.
Her hearing is impaired and caring staff make sure she understands conversations.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you so much for this lovely feedback, I will pass it on to the team.


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Review from Denis E (Brother of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Connell Court Care Home is situated near Southport on a particularly lovely road, close to Birkdale Village and walking distance to the coast and railway station.
My sister has resided there for close to ten years. She has always received exceptional care from the manager along with all her most supporting
and caring staff. Although my sister's needs have greatly increased during this time, care has always been provided to a very high standard.
My family and I have complete peace of mind that she is in the best hands are we most grateful to all the staff.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you so much for your lovely comments, we are privileged to be able to care for your sister and she is a joy to have here as one of our residents. I will pass your feedback on to the team.


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Review from F W (Daughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am confident and comfortable with the care that my father receives. I know he is safe physically and mentally - more so than he has been for years. I appreciate the homes' efforts to keep me up to date, by sharing his activities through photographs as I cant be there.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for your review. We are very happy to care for your dad. I will pass it on to the staff.


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Review from Robert B (Son of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care provided at Connell Court is excellent. The staff works tirelessly in all areas and the range of daily activities is extensive. The facilities such as the hair salon and the lovely garden are second to none.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for the lovely comments, I will pass this on to the team.


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Review from L S (Daughter of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have provided excellent care to my mother and have been reactive to her changing needs.
They have kept me updated with any changes to my mother's health and care needs and I feel confident in the level of care she receives.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for your positive feedback, I will pass it on to the team.


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Review from S C (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my Dad in Connell Court I am always greeted with a friendly smile and chat with one of the staff. I can catch up with any member of staff who knows my Dad. Everywhere is spotless. Dad is so happy and genuinely has fun each day. It is a great comfort to all our family to know Dad is
safe, being well cared for, and happy in the company of fellow residents.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for your positive feedback I will pass it on to the team.


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Review from J A (Daughter of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially moving in for respite care, my father settled so well, with the support of staff, that he made this a permanent move. Still active, the staff have been encouraging his trips out and involvement in in-home activities whilst ensuring his comfort and safety, a huge relief to all his children.
Staff have been so welcoming and considerate that this initially reluctant resident (independent being his middle name) has become a bit of a fan of all of them. The many activities organised ensure he has something to do every day which he happily talks about to all his children with praise for the staff involved. Thank you to all the staff.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for your lovely comments I will pass them on to the team.


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Review from J M (Friend of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the dedicated care, kindness, and attention to detail of everyone in Connell Court. The lady I care for is very fussy but is always delighted with all the attention she receives there. Can't wait for her next respite care. Such a relief for her family who live a long way off and
for me to know how happy she is.

Reply from Jennifer Mcculloch, Administration Manager at Connell Court

Thank you for your lovely review. Your friend is a delight to care for, we look forward to her returning to us each time. I will pass your comments on the team. Many thanks.


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Review from Jackie M (Niece of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie has been a resident for seven years, my Uncle was a resident for the first twelve months of this time. Both were strong, independent hard-working people. However, in their nineties, decided they needed that special care. Sadly my Uncle passed away but not without the special care and dignity
required and supplied by Connell Court. Auntie continued on her own and with support from Connell Court, she has continued with a happy, relaxed, fulfilled time making friends with both residents and staff, enjoying the activities and themed projects. She has also appreciated being able to take part in meetings and decision-making on behalf of herself and fellow residents.
Connell Court during this time has always been outstanding for care provided, cleanliness, standard of food, activity schedule, and the kind and personal connection with all involved.
It is a great comfort knowing that my auntie is being cared for to this standard and she too has always appreciated Connell Court as her home

Reply from Anna Harvey, Home Manager at Connell Court

It is extremely generous of you at this difficult time to take time out to complete a review. We are very honored to be able to care for your aunt at this time when she needs the care and support most. it has been a pleasure over recent years to be able to support you here through good times and not-so-good. I will keep the team informed of your very kind comments Thank you.


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Review from J B (Son of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, a grammar school girl who made it to Oxford, had always been fiercely independent. 'Promise me you’ll never put me in a care home.' But at the age of 91 the medics said she needed full time care, not visiting carers. Mum spent the last five years of her full life in Connell Court and they
were among her happiest years. She settled straight away and threw herself into the many and varied indoor and outdoor activities the home puts on. Everyone, from the very accessible Manager and her experienced Seniors to the newest carer, was kind and compassionate and quick to tell me about any changes in Mum’s condition and in the home’s routines. I never felt that I was kept in the dark or was being a nuisance. The care Mum received throughout her stay was exemplary. I visited her frequently and she often told me 'such a lovely place, and lovely people.' We were both very lucky to have found Connell Court.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for such a wonderful review, especially as you have only just lost Mum. We were proud and extremely privileged to be permitted to care for your lovely mum, she was an inspiration to us all and had a wonderful sense of humor, we will miss her dreadfully. I will pass on your feedback to the team.


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Review from Keith B (Son of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, caring environment for my mother. Staff really helpful and supportive. Communal rooms always clean and fresh. Can't speak too highly about the dedication of all the staff. My mother feels part of the Connell Court family, and very much at 'home'.

Reply from Anna Harvey, Home Manager at Connell Court

I am so pleased that we are able to care for Mum, she is a delight, thank you for your comments.


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Review from Alan G (Son of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall experience of Connell Court was excellent from the start; phoning up the management and making enquiries to getting my mum in and settled. She was only in for three weeks recovering from an emergency operation. She was made very welcome by all the staff and other residents. I would highly
recommend the care home and would not hesitate to use it again in the future if needed.

Reply from Anna Harvey, Home Manager at Connell Court

Thank you for your kind feedback, I will share with team.


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Current Review Score: 9.9 (9.918)

Overview of Review Score

The Review Score of 9.9 (9.918) out of 10 for Connell Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.918 for Connell Court is calculated as follows: ( (385 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 416 Ratings = 4.918

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Connell Court is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

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Anna Harvey

Job Title: Home Manager

Joined: 2016

Anna has over 40 years experience, specialising in residential care, orthopaedic and spinal injuries.
She is proud to be the manager at Connell Court where she has a dedicated core group of staff who are passionate and always strive towards excellence.


Frequently Asked Questions about Connell Court

What types of Care is Connell Court registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Connell Court provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Connell Court have?

There are 37 Single Rooms.

What are the Facilities & Services at Connell Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Connell Court to the centre of Southport?

1.1 mile(s) as the crow flies, distance by road may be significantly further.