Protected mealtimes - 12.30 to 1 and 16.30 to 17.00
On street parking in front of home
Over all time Orchard Lodge has 4 reviews.
Review from Pat C (Daughter of Resident) published on 15 March 2023
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Reply from Jeanette Vaill, Care Manager at Orchard Lodge
Thank you so much for your feedback. We all find it a pleasure to look after the clients within our care home. Having such wonderful comments helps our care staff to feel extra valued. All clients are like family, and therefore, we are one big extended family.
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Review from Joe B (Friend of Resident) published on 9 January 2020
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Reply from Jeanette Vaill, Care Manager at Orchard Lodge
Thank you for your review, all staff treat all our clients as they are family members. We aim to ensure that person-centred care is maintained throughout a client's stay with us, whether this be a short or long term stay it does not matter. It is important that all client's within Orchard Lodge are as comfortable as they possibly can be and reviews such as this helps us to feel that we are doing something right.
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Review from Allan B (Guardian of Resident) published on 7 January 2020
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Reply from Jeanette Vaill, Care Manager at Orchard Lodge
Thank you so much for a wonderful review, the client you refer to was a loving lady and a delight to care for. We were able to quickly form a bond both with the client and her family members.
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Review from Trish B (Daughter-in-law of Resident) published on 22 February 2016
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Reply from Margaret Lovett, Manager at Orchard Lodge
Thank you for your lovely review it was a pleasure taking care of your mum in law and her family.
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Date: 10 Apr 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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