The Hollies

7 Mornington Road, Southport PR9 0TS
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1.9 2 Reviews
  • The Hollies, Southport
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Care Provided by The Hollies

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 23 Service Users
  • Privately Owned
  • Care Offered
  • Asperger Syndrome
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Helen Eslick
  • Person in charge
  • Helen Eslick (Manager)
  • Admission Criteria
    • Assessment
    • Ages 50+
  • Room Information
    • Single Rooms (23)
  • Care Home Design/Build
    • Number of floors: 1

Funding & Fees Guide for The Hollies

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £1,050
    • Self-Funded Residential Dementia Care £800 – £1,050
    • RESPITE Self-Funded Residential Care from £800
    • RESPITE Self-Funded Residential Dementia Care £800 – £1,050

  • The basic fee starts at £800.00 per week for all residents. Are fees vary on room size and location
  • (these prices are only a guideline, please contact The Hollies to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of The Hollies? View your Advertising Options

The Hollies Reviews (2)

1.9

The Hollies has a Review Score of 1.9 (1.909) out of 10, based on 1 reviews in the last 2 years. Over all time The Hollies has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
1
1
1
1

Review from K M (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Thank you for your eviction of my mum following my complaint regarding personal care. Without your eviction mum would not be supported by knowledgeable, competent staff who are very well experienced with dementia care in her new care home.

Reply from Helen Eslick, Owner at The Hollies

Thank you for your comment. On behalf of the home, all the staff and management hope that your Mum is happy in her new home. It should be noted that your Mum was not 'evicted' from The Hollies due to a personal care complaint, but was in fact served notice as per the terms and conditions of the contract.


Facilities

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Treated with Dignity

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Review from Steven B (Grandson of Resident) published on 18 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Once my grandad had passed away, it was decided that my gran would be better nearer to family here in Southport. I can’t thank the staff and management enough for the care and love shown to my gran in the last part of her life. It was tough for my gran to settle in at first, due to moving in during
covid but the staff and management soon had her at peace and she often spoke of her affection for them. It’s a blessing that we found such a beautiful place for her to stay and the staff kept my mum informed on everything that happened. Even in her final moments, they sat beside her to comfort her. She’s now back with her husband, my grandad. I can’t thank the staff at the Hollies enough for everything they did, they truly are angels.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Safety / Security

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Value for Money

Current Review Score: 1.9 (1.909)

Overview of Review Score

The Review Score of 1.9 (1.909) out of 10 for The Hollies is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.909 for The Hollies is calculated as follows: ( (1 Satisfactorys x 3) + (8 Poors x 2) + (2 Very Poors x 1) ) ÷ 11 Ratings = 1.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for The Hollies is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 0 Positive Reviews ÷ 4.6 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about The Hollies

What types of Care is The Hollies registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Hollies provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Hollies have?

There are 23 Single Rooms.

What are the Facilities & Services at The Hollies?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Hollies to the centre of Southport?

0.3 mile(s) as the crow flies, distance by road may be significantly further.