Marina Care Home

109 Leyland Road, Southport PR9 0JL
Submit a Review
8.4 39 Reviews
  • Marina Care Home, Southport
Marina Care Home is nestled between Southport Golf Club and Marine Drive, benefiting from idyllic ocean views.

The home is located within beautifully maintained front gardens and a private landscaped rear garden.

The team believes in a truly person-centred approach and works with residents, along with their families and friends, to determine their distinct needs and preferences. Instead of making assumptions about a person's required care or implementing a generic care plan, the team customises their care plans and approach to meet the needs of each resident, ensuring that they address physical, emotional, and social requirements of every resident, and promote a feeling of wellness and inclusion.

They also understand the decision of residential care can be emotional. Marina Care Home offers a nurturing setting where you, or your loved one, have peace of mind that the 24-hour care is person-centred and highly rated. Marina strongly believes in the importance of staying connected to family and hobbies within the community and this is achieved through the Activities and Wellbeing program

Right on the home's doorstep is:

Beautiful Marine Lake
Bus route into Southport
Coastal Location for beach days

Experience a compassionate approach to dementia care at Marina Care Home. They foster a secure and engaging environment that enhances the well-being, dignity, and social connections of each resident.

The team at Marina comprehends the individual needs of every resident, delivering personalised and caring support that nurtures feelings of security and inclusion.

Show Marina Care Home on the Map

Care Provided by Marina Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lea Jones (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Marina Care Home

  • Our fees are based on a person’s individual care needs care package and bedroom specification.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site & road parking


Marina Care Home Reviews (39)

Total of 39, showing 1-20
8.4

Marina Care Home has a Review Score of 8.4 (8.385) out of 10, based on 2 reviews in the last 2 years. Over all time Marina Care Home has 39 reviews.

Overall Experience

  • 28
  • 10
  • 0
  • 1
  • 0

Date Published

39
1
1
2
37

Review from Linda R (Wife of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely caring care home, always very attentive, my husband has settled in really well with no issues which makes me feel at ease knowing he is being cared for with due care and attention at all times. I would like to thank all the staff for making me feel welcome whenever I visit especially if they
are busy dealing with residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola A (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Marina Care Home for just over three years and is happily settled. The staff are amazing and make sure Dad is always well cared for. They all go above and beyond to ensure the well-being of all residents and work well together as a team. Dad is shown the utmost dignity
and love in his care by all members of the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trish S (Wife of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Marina Care Home, initially for two weeks respite and now is there three days a week using the holiday experience. This is such a wonderful idea as it gives residents and their families the opportunity for a smooth transition into full-time residence with no limit on the time
that may take. My husband has settled really well. There is a real family feeling in the home, the staff are wonderful and go above and beyond to make sure every need is met. I cannot thank the Events Ambassador and all the team enough, it has given me a much-needed break and peace of mind knowing my hubby is happy and cared for.

Reply from Christopher Lowe, Finance Administrator at Marina Care Home

Thank you so much for such a lovely review, we are so pleased that you are finding the holiday experience as a transition, beneficial.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bernadine M (Daughter of Resident) published on 4 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Marina Care Home for a number of months. She has settled in very well thanks in no small part to the efforts of the staff. They have always been very caring, professional and patient. Marina Care Home is always buzzing with activities with the residents at the heart of
whatever is happening, my Mum loves taking part in all the activities and it has been of enormous benefit to her wellbeing. I have regular contact with the Staff all of whom treat me with kindness and respect. I also have regular daily telephone contact with my Mum, this ensures I am kept abreast of all and any changes to my Mums wellness. Since her move to Marina my Mums mental health, well-being and her physical appearance have improved immeasurably for which I am very grateful to the Staff at Marina Care Home. In short, I would have no reservations about recommending its services to others. Often friends request if they can go, as my Mum is "having such a ball" they're jealous

Reply from Christopher Lowe, Finance Administrator at Marina Care Home

Thank you so much for such a lovely review, we are so pleased that your mum has settled in so well and enjoys getting involved with the activities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mel W (Son of Resident) published on 6 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the service my parents have received since joining the Marina family. It is such a relief to know that they are well cared for. They both look at least ten years younger after being there for less than two weeks. They have been kept active too, they have done more socially than they have
in the last three years. Mum is knitting again and Dad is tatting and is looking forward to playing the piano again. Thanks again to all the staff.

Reply from Lesley Malone, Event Ambassador at Marina Care Home

Thank you for your lovely comments and for taking the time to write a review. It is lovely to see a married couple living an enriched lifestyle together where they are sharing days of laughter with new friends. Lovely for their family to feel reassured that their parents are safe and well cared for 24/7.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn L (Daughter of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been residents of Marina Care Home for two weeks. They have been made extremely welcome and the care they have received so far has been exemplary. They both look so much better (and younger) in the short time they have been there. It has given us, as their family, great peace of mind
to know that they are being well cared for and their individual needs are being met. The activities that are offered to the residents are varied and engaging. It has been so lovely to see our parents taking an interest in things again and being given a new lease of life. We can't thank the team enough for all they are doing.

Reply from Lesley Malone, Event Ambassador at Marina Care Home

Thank you for taking the time to review Marina Care Home.
It is lovely seeing a married couple enjoying life at the home and for the home to reassure you and your family that your mum and dad's needs and lifestyles are being met.
Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda A (Daughter of Resident) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My mum looks well, the staff had done her hair and nails. Thank you so much as she appreciates that.
On entry, the male staff was rude and was not wearing PPE.
Mum isn’t given much choice regarding when she gets up and goes to bed.
The staff that brought my mum to us was very pleasant.
The home
needs maintenance.
I would appreciate my mum's dignity and respect to be upheld at all times.
Thank you for your support.

Reply from Lesley Malone, Event Ambassador at Marina Care Home

Thank you for your lovely comments. It’s our pleasure to care for your mum. Rest assured, we will address the issues you have raised.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neil B (Son of Resident) published on 5 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Marina care home is a friendly, caring and homely place where residents including my Mum receive amazing care. The staff work tirelessly in ensuring those in their care can have the best possible experience whilst tailoring care to individual needs. The support, understanding and quality care given
to my Mum along with appropriate stimulation has been a significant factor in improving my mum's overall well being. Thank you to the wonderful staff at Marina care you are amazing.

Reply from Christopher Lowe, Finance Administrator at Marina Care Home

Thank you so much for taking the time to write such a lovely review for us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola S (Daughter of Resident) published on 4 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was at the Marina Care home for approximately 4 months after having broken his ankle. It was respite until he was more mobile. All the staff at the home appeared very bubbly, friendly and happy in their work. The care my dad received was excellent and he liked all of the carers so much so when I
picked him up to take him home he was almost in tears whilst saying goodbye, however, he was adamant he wanted to return home and try to be as independent as possible again.

Reply from Christopher Lowe, Finance Administrator at Marina Care Home

Thank you so much for taking the time to leave us a lovely review, we hope your dad is well and enjoying being back at home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Would not have been here 11 years if it was no good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie Ann B (Daughter of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Marina for 6 years plus. They look after my mother very well. Good food and friendly staff. My mother is in a room in the basement and they allow her to be as independent as she can be which is a big thing for her.

Reply from Christopher Lowe, Finance Administrator at Marina Care Home

Thank you for taking the time and providing such a lovely review for us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Matt P (Son of Resident) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Marina for 2 and a half years now and we have never had any issues with the care that he receives. The staff are all very attentive and consistent which is very important to both me and my dad as his needs are complex. It’s important that the staff helping him are aware
of how to care for him in the best way for him. The staff encourage and engage with the residents and are always planning a variety of different activities which we enjoy keeping up with on Facebook. Covid has been handled in an exemplary manner and, although been difficult for us not being able to visit, we have been more than happy with the procedures Marina had in place to best protect residents and staff.

Reply from Christopher Lowe, Finance Administrator at Marina Care Home

Thank you so very much for a lovely review, it is so encouraging to hear that you are happy with everything we are and have been doing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jodie C (Friend of Resident) published on 13 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother is in Marina Care Home and she is well looked after. The staff are kind and caring and they always put the residents first and the home is clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patticia B (Friend of Resident) published on 8 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend regularly and she is well cared for. The staff are always welcoming and friendly and the home atmosphere is always lively. The residents are always happy. I was invited for the Christmas bingo event and there was plenty of laughs, food and drinks were provided, lots of presents for
all to win. The management are always available and any issues or concerns are dealt with and communication is always given back to families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue E (Daughter of Resident) published on 8 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful, very caring and considerate, respectful and they engage with all the residents. There is good entertainment most days and the food is varied and well cooked. The staff keep family and friends well informed about their loved ones and about all that is going on at the home. They
deal with situations promptly and communicate effectively. The staff are very kind and caring.

Reply from Lea Jones, Manager at Marina Care Home

Thank you for your wonderful review we very much appreciate it, your view is so important for us to improve our service.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colette C (Friend of Resident) published on 7 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend in Marina Care and was greeted by the manager who was very welcoming and friendly. My friend was very well presented and happy. I was asked to have lunch and a seperate table was set up for me and my friend. The food was good and wholesome and the service was first class.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen M (Daughter of Resident) published on 18 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I always feel very welcome at Marina Care Home when I visit my mum who has Dementia. The staff show my mum genuine care and take time out to speak to her, which she enjoys! The staff always keep me informed and updated about my mum and I can relax in the safe knowledge that she is being very well cared
for. I would highly recommend Marina Care Home and would like to take the time to thank all the staff for being so caring. Keep up the good work!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie M (Daughter of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Marina Care held a birthday celebration for a resident who was 100 yrs of age. The event was inclusive of all residents and their families. The afternoon was excellent with great food, entertainment and the lounge/dining rooms were decorated with balloons and banners. It was a fabulous
atmosphere for all who attended. Well done to the team at Marina Care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine M (Niece of Resident) published on 22 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt recently had her 100th birthday and the manager and staff put on a party for her. We (the family) were thrilled with everything that was done for her. Excellent entertainment was provided (enjoyed by all residents) and the buffet was superb as was a beautiful cake. The home was decorated with
balloons and flowers and looked lovely. We have always thought that the care given is second to none but the love shown to my Aunt on her special day was above and beyond. Thank you all x

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.4 (8.385)

Overview of Review Score

The Review Score of 8.4 (8.385) out of 10 for Marina Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Marina Care Home is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.428 Points relating to the number of positive Reviews for Marina Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 2 Positive Reviews ÷ 6.6 = 0.303

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Adam

Adam Holmes

Job Title: Home Manager

Joined: 2023

I love working in the care sector. I found my passion for care when I was 18 and never looked back. I enjoy every day at Marina and look forward to leading the home into a bright future.


Christopher

Christopher Lowe

Job Title: Finance Administrator

Joined: 2019

I joined Marina Care in September 2019 after working within the legal industry for the last 17 years. In February 2019 I became a qualified accountant having studied in my spare time for the qualification. Coming to work at Marina was a big change for me but I was ready for a new challenge, it has been so rewarding and so worthwhile that I have definitely made the correct decision.


Frequently Asked Questions about Marina Care Home

What types of Care is Marina Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Marina Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Marina Care Home have?

There are 31 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Marina Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marina Care Home to the centre of Southport?

0.8 mile(s) as the crow flies, distance by road may be significantly further.