Fees are made from two aspects. 1. The residential rate plus 2. Any uplift due to the condition or complexity of care required to be delivered by Rosebank
Always welcome visitors. No requirement to pre book but if you wish to speak with the care home manager then it is advised to phone up before hand.
Plenty of parking both at the front of Rosebank and on Leyland Road.
Rosebank Care Home has a Review Score of 10 (9.992) out of 10, based on 10 reviews in the last 2 years. Over all time Rosebank Care Home has 10 reviews.
Review from E P (Brother of Resident) published on 18 November 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Thank you so much for this kind review of Rosebank. It is an honour and delight to look after your brother. He is very much part of our family here. He always love seeing you and your bothers and Father. Thank you again and take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Sister of Resident) published on 6 November 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Thank you so much for your kind review. It is an honour to look after your brother. He is such a lovely man. These reviews are so important to give other families the confidence to place their loved ones into Rosebank's care. It is a privilege to look after these gorgeous people and provide them with the best life possible. Once again many thanks for taking the time. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D P (Sister of Resident) published on 1 November 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Thank you so much for this heartfelt review. It is so kind of you to take the time to review our care. It was an honour to look after your brothers at Rosebank. They are lovely brothers and so much fun. Your words will go a long way to reassure others of the quality and depth of care at Rosebank Care Home. Thank you again and lots of love.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Harris S (Friend of Resident) published on 15 October 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Thank you so much for the lovely review. These reviews are so important to other relatives who are seeking specialist Learning Disability provision. It is an honour to look after them and delighted that you were able to come and visit Rosebank. I will pass on your views to our amazing staff. Thank you again and hope to see you soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P M (Stepmother of Resident) published on 15 October 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Thank you so much for your kind words. It is an honour to look after your gorgeous sister. She has come a long way since she arrived at Rosebank. She continues to flourish and is now starting to live a wonderful life. She is very much loved at Rosebank and we look forward to getting to know the whole family. Thank you again for your comments and take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M B (Friend of Resident) published on 8 October 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Thank you so much for your kind review. We are proud to have some wonderful staff who work at Rosebank. Many have been with us for over 20 years which indicates their experience dealing with gorgeous people with a learning disability. It is an honour and privilege to look after these people and give them the very best of lives. Thank you again it is very much appreciated. Lots of Love.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M D (Sister of Resident) published on 2 October 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Thank you some much for the kind words of review for Rosebank Care Home. We have wonderful staff who enrich the lives of our lovely residents. I really appreciate you taking the time to write and express your views. Thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T W (Sister of Resident) published on 2 October 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Thank you so much for your kind words. These reviews are so important. We are blessed with the very best of staff at Rosebank. It is nice to see your comment that the Rosebank owners and staff go above and beyond what is necessary to ensure the residents have the best care possible. It is an honour to look after these beautiful people and give them the very best of life. Thank you again and lots of love.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret M (Mother of Resident) published on 27 September 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Many thanks for your kind review. It is a pleasure and honour to look after your daughter. Rosebank has wonderful staff who deliver consistent care. Many staff have been here for over 20 years therefore providing expertise few homes can offer. Once again huge thanks for your words and I will be sure to inform our fabulous staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K J (Mother of Resident) published on 26 September 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Jonathan Cunningham, Registered Care Manager at Rosebank Care Home
Many thanks for your kind words of support. It is an honour to look after your loved one. We are blessed with the very best of staff and a beautiful environment that they are able to call their own home. Thank you again for taking the time. I will pass on your lovely comments to the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (9.992) out of 10 for Rosebank Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.992 for Rosebank Care Home is calculated as follows: ( (119 Excellents x 5) + (1 Goods x 4) ) ÷ 120 Ratings = 4.992
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rosebank Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 May 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Manager and Senior Director
Joined: 2007
Joanne is on-site at Rosebank most days. She is married to Jonathan the Registered Care Manager. They have owned Rosebank for over 17 years. Joanne is a former dental nurse. Joanne Rosebank is the Finance Director who is happiest when she is on-site with her gorgeous residents. Joanne frequently is known to say, ‘She loves them as her own children’. Joanne also personally purchases all the birthday and Christmas presents for the residents - so she is 'very' popular with the residents. Birthdays are a huge event at Rosebank for everyone, including the staff! Rosebank is a passion of love for Joanne.
She has 3 children Edward, a paramedic, Bertie who has his own videography company and Kitty the assistant manager. As you will realise Rosebank is a compassionate beautifully loving home that only serves to look after these gorgeous people. Joanne is an outstanding owner/manager, where nothing is too much trouble for her ‘people’ Come and meet Her and have a chat over a cup of tea. [Photo shows daughter Kitty and Joanne]
Job Title: Assistant Care Manager
Joined: 2021
Kitty is the assistant manager. Kitty has been involved with Rosebank Care Home for the last three years initially starting as a support worker, she quickly realised that this was her chosen career. Katie was a trainee nurse at Southport Hospital but decided to change her career in order to focus on learning disabilities. She now supports Jonathan and Joanne, her mum and dad in the day-to-day running of the care home. Katty is one of the most compassionate and loving managers Rosebank has had the pleasure of.
She also works on the floor as a support worker as required and has a beautiful rapport with all the Rosebank staff. Kitty is responsible for maintaining the care plans, staff rotas, holidays and dealing with the myriad of compliance in order to maintain our Good rating with the Care Quality Commission. She is beautifully compassionate and has fabulous warm relations with care professionals such as GPs physiotherapists other care professionals. Kitty also brings her dog to Benji, which the residents absolutely adore. Benji is frequently seen sitting below the resident's dining tables hoping for a nibble or two at mealtime. Kitty is fabulous and brings a warm, human and funny personality to Rosebank. The residents love Kitty. [Photo shows Kitty and mum Joanne]
Job Title: Registered Care Manager
Joined: 2007
Jonathan is the Registered Care Manager over Rosebank. He is married to Joanne and his daughter Kitty is his assistant manager. Jonathan and his brothers Mark and Alistair inherited the care home after the sudden death of their dad Gerard in 2007. He bought out the other brothers and now jointly own Rosebank with Joanne.
Jonathan is experienced in social care as he is also the Registered Care Manager of Birkdale Park Nursing Home for 36 nursing care residents owned by his mum Carol. He was a commissioned officer in the Army [The Royal Yorkshire Regiment] for 16 years before leaving in 2009 and set up his own business. He now works almost full-time in social care. He is passionate about loving care for his residents. However, when he isn’t leading Rosebank or Birkdale Park Care Home Jonathan is also the Team Leader for the Southport Community First Response Team, Chair of the North and South Care Home over 125 care homes and a local magistrate. Jonathan is part of the Ukulele Buddies and is frequently heard playing to his residents at Rosebank. We all love a good sing song! Rosebank and leading his teams is Jonathan’s life! A life he loves with all his heart.
