Hilbre House

The Chalet, 6 St Margaret's Road, Hoylake, Wirral CH47 1HX
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3 Reviews
  • Hilbre House, Wirral
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Care Provided by Hilbre House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Beverley Cunningham (Home Manager)
  • Admission Criteria
    • Above 65 Years
    • Ages 18+
  • Room Information
    • Single Rooms (22)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Hilbre House Reviews (3)

Over all time Hilbre House has 3 reviews.

Overall Experience

  • 3
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Review from Veronica F (Daughter-in-law of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was well cared for during her time in Hilbre House. The building is beautiful and feels more homely than a care home. It is light and airy with beautiful views over the sea. The staff were friendly and caring and always available to discuss my mother in law. During the final months
of her life they moved my mother in law to a room where they could keep a close eye on her throughout the day and night. We appreciated this. Prior to that she had been very happy in an upstairs room with the carers regularly popping in throughout the day.
The food was good and as my mother in law’s health deteriorated they catered for her changing appetite. During the covid epidemic the care home carefully implemented precautions to protect the residents and carers.

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Review from Sally P (Daughter of Resident) published on 16 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home suits my elderly mother very much, it is light and airy, with a wonderful aspect overlooking the Mersey Estuary. The standard of cleanliness is very high. The staff all have a friendly banter with her which she thrives on. They look after her personal hygiene as well as her nutritional
and medical needs, calling the local doctor in as required.
The home also has a wide range of interactive and stimulating sessions for the residents as well as their own transport for any appointments that the residents need.

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Review from Gina K (Daughter of Resident) published on 22 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After much soul searching and viewing several residential homes, we chose The Chalet, Hilbre House Hoylake for our Dad, who has dementia. He moved into a lovely room with en-suite and sea views in February 2018.
We cannot fault the care he is receiving here, the staff are wonderful, extremely empathetic
to Dad’s daily needs, he is treated with dignity and as part of their family. The Chalet is furnished and decorated as a home from home, which makes the transition to care so much nicer. They have two resident chefs and the food is excellent. In a space of a few short months, he was eating again, had gained weight, was happy, content and he was safe. This has given us such peace of mind. To Dad, this is home, his sanctuary, which is all we could have ever wished for him. We strongly believe that he is still with us because of the care he is receiving.
As a family, we cannot recommend Hilbre House more highly,

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Hilbre House

What types of Care is Hilbre House registered for?

Older Person Care, Dementia, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hilbre House provide?

Day Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Hilbre House have?

There are 22 Single Rooms.

What are the Facilities & Services at Hilbre House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hilbre House to the centre of Wirral?

3.4 mile(s) as the crow flies, distance by road may be significantly further.