Sandstones

9 Penkett Road, Wallasey, CH45 7QF
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9.8 68 Reviews
  • Sandstones, Wallasey
Sandstones in Wallasey is situated within a mile of the River Mersey estuary on the Wirral. The home provides residential and dementia care for up to 35 customers in homely and comfortable single ensuite rooms and continues to welcome new residents.

Care staff recognise that everyone is an individual. They work hard to get to know customers, build relationships and ensure all aspects of the service provided is the one that people want.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations provide a high-quality service to surpass expectations.

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Care Provided by Sandstones

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Ben Lloyd (Manager)
  • Admission Criteria
    • Please contact Sandstones directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1990

Funding & Fees Guide for Sandstones

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,010
    • Self-Funded Residential Dementia Care from £1,010
    • RESPITE Self-Funded Residential Care from £1,010
    • RESPITE Self-Funded Residential Dementia Care from £1,010

  • Colleagues at Sandstones will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Sandstones to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Sandholme Fold.


  • Parking

  • Onsite parking is available, including disabled spaces.


Sandstones Reviews (68)

Total of 68, showing 1-20
9.8

Sandstones has a Review Score of 9.8 (9.849) out of 10, based on 16 reviews in the last 2 years. Over all time Sandstones has 68 reviews.

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Review from D D (Wife of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Sandstones Care Home since May 2024. Right from the start the staff were helpful, caring and understanding it's not easy when someone you love can't be cared for at home any more but the management and staff have made it easier to accept. They have become part of our family and
we thank them for that they are always available when needed service with a smile.

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Review from J C (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since last year, we were struggling to find somewhere suitable, some of the places we looked at weren't good, we were so lucky to find sandstones.
She's been very well looked after since arriving there, we feel reassured that she's in safe hands, it's taken the worry & stress
off us.

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Review from Debby F (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but praise for the wonderful staff at Sandstones who show such care to all residents, my Dad has dementia and he's always treated with kindness and dignity - would highly recommend this nursing home.

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Review from C H (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An extremly welcoming environment making all feel at home. How the staff (all of them) manage to stay so happy and upbeat all the time I do not know. All staff are clearly well trained and appear to be happy in their roles, they provide a real home from home atmosphere. I consider Sandstones to be well
managed providing dignity, support and fun for everyone.

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Review from P R (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mum into Sandstones after having to move her from another home where she had been happy. However, finances meant we had to move her in March 2024. The support to enable her to settle was second to none. Staff were always on hand to support her and us as a family. She is really happy, loves
the room that she has and really feels like she is in her own home. The food is really excellent care and support are fantastic and communication between the home and our family is excellent. Thank you to all staff you are stars!

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Review from T R (Daughter of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have been very proactive and kind to my mother who is a resident at Sandstones. Their patience and caring are evident both with my mum who is experiencing worsening symptoms of dementia and the care displayed daily I see in the lounge to other residents. Excellent reliable lovely team.

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Review from Carol B (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received wonderful care, all the staff are friendly, caring, kind, and thoughtful. The home is very homely, and the quality or the food was amazing. The entertainment is fun, nothing was too much trouble.
Thank you from all of her family.

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Review from J E (Daughter of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say how glad we are we found Sandstones for my dad who has been here for one year now. The staff are so good and caring, we know them all by name and they always make us welcome as we visit daily. They go out of their way to be helpful and nothing is too much. The food is lovely and the
place is clean and very organised. Thank you so much for caring for Dad and the other residents who live there too.

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Review from Paul M (Son-in-law of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here for almost 2 years and we are so happy we chose Sandstones. The staff really are excellent. The care she has received as her condition has worsened is second to none. She and the other residents are very well cared for and there seems a genuine bond between the staff and
residents. There always seems to be something going on and my wife and I are made to feel very welcome on our frequent visits. We are on first-name terms with all the staff. The food looks (and smells) very good, I heard a resident comment that she felt like she was in a 5-star hotel. There is a lovely garden area which has been maintained by the staff, some in their own time. We just need a little more sun to enjoy it more!

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Review from J A (Niece of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt how important it is to write this review to commend all the staff for their wonderful care and the dedication they show to each resident not just my lovely Aunt.
I visit most days and they are unwavering in their care and support. My aunt has been there 2 years and I'm so thankful to know she
is so well cared for and safe.

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Review from Tina E (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum just passed tonight and I can't thank the amazing staff for all they did for me and the rest of the family, I saw how much they loved her and she loved them, they took so much care of my mum and us they made sure we had everything any time we asked. Everyone was there when we needed to talk ask
questions and hugs, I'm so glad that the time my mum was there and of her passing she was very very happy and content and all the staff there was the reason why.
Words can't really explain the immense pride that we have of the staff and everything they did. My mum and I will miss them all and thank you all for everything you did for my mum and us.
Again words can't express how really amazing the staff were our family will be forever grateful to them.

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Review from R V (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Sandstones are amazing! They have been so caring and friendly to my mum and have always made me feel welcome and free to visit her any time I wish. Over the time she has been with them, she has been well cared for with her health needs monitored and personal preferences discussed. Some
members of staff have gone above and beyond in helping her and making her smile. If at any point I have needed to discuss her care with management, they have responded to my enquiries efficiently and with good outcomes. It is reassuring as a relative to know she is safe and has somebody on hand 24/7 for help if required. Thank you team Sandstones for your kindness and hard work.

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Review from A W (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff here deserve a medal. It takes very special people to care for others. Without exception, all of the staff are wonderful and caring. My dad is 90 with health issues but at last, I can sleep at night knowing he is getting the care and attention he needs. He was very poorly when he first
went into care and is now looking better than ever. Thank you to you all, you are amazing.

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Review from J D (Sister of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my brother since May 2023 and there has always been a lovely atmosphere here at Sandstones. I see different members of staff and all are polite, helpful and welcoming. I believe that a happy place with happy staff and residents is a sure sign of excellent management. My brother's
contentment here is so reassuring, so I know that this is the best place with the best care for him. I wish to take this opportunity to thank them all for their kindness.

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Review from J K (Daughter of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel confident that Mum is well cared for and that staff will alert me to any issues. The staff appear to be kind and treat Mum with dignity. The only thing I feel may need to be worked on is some of the activities, such as watching a film or having afternoon tea, because these are part of the usual
routine anyway, not additional. Also, I was hoping the residents might be taken out sometimes, otherwise, excellent.

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Review from D H (Son of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Sandstones, Mum has become more social, chatty and generally happier due to the encouragement of staff to interact with others. I have witnessed the staff with many residents, and they know them all and treat them and their individual needs with real care and compassion, always with
a smile, even in difficult circumstances. The environment and all staff are always welcoming, and visiting is a pleasure, often with grandchildren and pets. I am now more relaxed knowing Mum is safe and happy. Thank you to all Sandstones staff.

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Review from Susan W (Daughter of Resident) published on 9 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the care my mum is given. She has been a resident here since August 2019. The staff are friendly and very helpful, nothing is too much trouble. I can sleep easily knowing that my mum is in safe hands. Highly recommended.

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Review from Pauline P (Resident) published on 26 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living here and cannot fault anything.

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Review from Geraldine M (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for looking after my mum so well. Your staff are fantastic; they work very hard, are so empathetic, loving and caring. Your home has a wonderful atmosphere, and the residents all seem to be very happy. I recommend you highly!

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Review from P D (Nephew of Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I attended Sandstones for a pre-arranged garden visit. I arrived on time and was shown into the garden with no delay. My aunt was also ready for the meeting. She was happy and well-tuned out, and it was a pleasure to see her so well after a long hiatus. Thank you.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Sandstones is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Sandstones is calculated as follows: ( (160 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 186 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandstones is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Sandstones

What types of Care is Sandstones registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sandstones provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Sandstones have?

There are 35 Single Rooms.

What are the Facilities & Services at Sandstones?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Sandstones to the centre of Wallasey?

1.1 mile(s) as the crow flies, distance by road may be significantly further.