Sandstones

9 Penkett Road, Wallasey, CH45 7QF
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9.8 68 Reviews
  • Sandstones, Wallasey
Sandstones in Wallasey is situated within a mile of the River Mersey estuary on the Wirral. The home provides residential and dementia care for up to 35 customers in homely and comfortable single ensuite rooms and continues to welcome new residents.

Care staff recognise that everyone is an individual. They work hard to get to know customers, build relationships and ensure all aspects of the service provided is the one that people want.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations provide a high-quality service to surpass expectations.

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Care Provided by Sandstones

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Ben Lloyd (Manager)
  • Admission Criteria
    • Please contact Sandstones directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1990

Funding & Fees Guide for Sandstones

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,010
    • Self-Funded Residential Dementia Care from £1,010
    • RESPITE Self-Funded Residential Care from £1,010
    • RESPITE Self-Funded Residential Dementia Care from £1,010

  • Colleagues at Sandstones will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Sandstones to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Sandholme Fold.


  • Parking

  • Onsite parking is available, including disabled spaces.


Sandstones Reviews (68)

Total of 68, showing 41-60
9.8

Sandstones has a Review Score of 9.8 (9.849) out of 10, based on 16 reviews in the last 2 years. Over all time Sandstones has 68 reviews.

Overall Experience

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Date Published

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Review from R J (Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In addition to top rating in all categories below, I comment as follows...
The food quality, variety, preparation and service and presentation have always (3 plus years) been of a high standard and since the residents voted for no TV or music at meal times, diners can talk more freely and quietly and
seem more generally relaxed.

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Review from Joseph F S (Respite Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My short stay at Sandstones was long enough to experience what I can only describe as a salutary change in my lifestyle.
In due respect, I feel I am not ready for such a change to become a permanent resident but would pass on my recommendation to any others who I feel would benefit for a stay here.
Spare chairs in room for visitors would be appreciated.

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Review from Janet S (Daughter of Resident) published on 2 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad went into Sandstones Wallasey, when my family went to a family wedding in Cyprus. The home is lovely and the staff were wonderful. The home is lovely and clean and the food was gorgeous. Dad was so well looked after and put our minds at rest that he was well cared for, which allowed us to enjoy
our time away.

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Review from Connie H (Niece of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we were looking for long term care we were introduced to the manager who assesed my aunt in her flat. Within a fortnight she was settled into Sandstones in Penkett Road. The care she receives is second to none the staff are wonderful, food is excellent, she is monitored at all times and if the
staff feel she needs hospital or doctors they see to this and let the family know. Her family can be rest assured she is looked after to the highest degree.

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Review from Christopher H (Son of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sandstones has been absolutely brilliant for my Mum. The staff are all fantastic, as are the residents. Its a great relief for me knowing my Mum is getting well looked after. I would commend Sandstones to anyone.

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Review from Elizabeth L (Niece of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt lives in sheltered accommodation but she has had a few falls and for her own safety my aunt spoke to the family and realised she needed a few weeks care so we get her into Sandstones.


The care and attention we received when we arrived and first class. Sandstones is very clean. The food is

excellent. Sandstones is a very warm and friendly home.

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Review from Hazel W (Friend of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very relaxing, peaceful, happy care home. All staff are very caring and friendly. The stimulation throughout the day is very good.


My friend's room is always clean and smells lovely. The office staff are very helpful. This is a well-run care home. Well done to all.


I think I might go

on the waiting list.

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Review from Gillian M (Daughter of Resident) published on 3 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very caring and Mum is looked after well. The catering staff deserve a mention as Mum is coeliac and they are always trying to tempt her with new things. Most problems are dealt with quickly.

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Review from Susannah G (Respite Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After hip operation three weeks rehab. I was well looked after and helped to get over my hip operation.

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Review from Karen P (Daughter of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Sandstones for 6 months now and the standard of care is excellent. She told me all the carers are lovely and she feels we cared for and content.

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Review from Hilary T (Daughter of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous staff, very helpful and caring.

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Review from Bernadette W (Daughter-in-law of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Clean environment, have witnessed staff having kindness and compassion to patients. Frequent activities - good understanding is shown in regard to suitable activities for the age range.

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Review from Carol R (Daughter-in-law of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with Sandstones. All carers are very pleasant and helpful and always seems to be something going on for residents. Very pleased to see my mother in law settled and happy with all carers.

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Review from Mark P (Son of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent accommodation and care. The room is clean and well-maintained. Staff are very attentive, pleasant and care for all my Mum's needs. (Great standard of care). Although Mum can't always make it down for meals, it's no problem and the standard of meals is very good.

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Review from Julie P (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been looked after and cared for by all the staff, she has enjoyed her stay and has high praise for all the staff at the home. Thank you all so much!!

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Review from J M (Resident) assisted by family/friend published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been at Sandstones for 6 years now and I am very happy with my care. The food is excellent and nothing is too much trouble.

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Review from Carmel I (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very attentive to my mother's needs. Home surrounding kept very clean. Staff always pleasant and helpful.

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Review from Niamh H (Granddaughter of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sandstones is a lovely care home in my opinion. I am happy that my nan is in a safe and friendly place. There are lots of things to entertain the residents and families are welcome for tea.

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Review from Graeme H (Son of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the staff at Sandstone understand the importance of keeping residents involved in the activities provided throughout the whole day, while taking care of those who need rest and relaxation.
Residents are never bored or left alone while also enjoying privacy when required.

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Review from Anne H (Daughter of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care mum gets and the staff are so pleasant and friendly. Mum loves it here too and loves all the meals. She is very happy with her room too.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Sandstones is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Sandstones is calculated as follows: ( (160 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 186 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandstones is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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