Sandstones

9 Penkett Road, Wallasey, CH45 7QF
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9.8 68 Reviews
  • Sandstones, Wallasey
Sandstones in Wallasey is situated within a mile of the River Mersey estuary on the Wirral. The home provides residential and dementia care for up to 35 customers in homely and comfortable single ensuite rooms and continues to welcome new residents.

Care staff recognise that everyone is an individual. They work hard to get to know customers, build relationships and ensure all aspects of the service provided is the one that people want.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations provide a high-quality service to surpass expectations.

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Care Provided by Sandstones

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Ben Lloyd (Manager)
  • Admission Criteria
    • Please contact Sandstones directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1990

Funding & Fees Guide for Sandstones

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,010
    • Self-Funded Residential Dementia Care from £1,010
    • RESPITE Self-Funded Residential Care from £1,010
    • RESPITE Self-Funded Residential Dementia Care from £1,010

  • Colleagues at Sandstones will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Sandstones to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Sandholme Fold.


  • Parking

  • Onsite parking is available, including disabled spaces.


Sandstones Reviews (68)

Total of 68, showing 61-68
9.8

Sandstones has a Review Score of 9.8 (9.849) out of 10, based on 16 reviews in the last 2 years. Over all time Sandstones has 68 reviews.

Overall Experience

  • 51
  • 17
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Date Published

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Review from Lynne C (Daughter of Resident) published on 24 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Sandstones in July 2015, and as a family who supports mum we have never looked back, it was lovely, welcoming, as soon as we viewed it we liked it. Mum moved in on 25th July 2015, we asked about own furniture and it was allowed, so we brought a small double bed, chair, tv. The laundry
was organised on a room basis, which was no problem and if extras wanted to be washed that was no problem to the laundry staff. Mum says Sandstones is comfy, lovely, decent, friendly, nothing to have to do is a problem to the staff. I like the home, the staff, the furniture, the facilities. Special days are advertised, menus are printed for these occasions. Bingo is offered, which mum enjoys especially when she wins.
The food is great, there is plenty of it, mum just grazes all day, which I am happy about, at least she isn't going hungry, which was an issue in a previous home.
Sandstones, thank you, you have settled my anxiety, worrying, fear. I will always promote your good name.

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Review from Teresa W (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied with the care.
Helpful staff.
Entertainment available.
Keep fit sessions.
Musical entertainment.
Memory sessions.

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Review from Caroline D (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident here since September 2015.
Staff are extremely pleasant and welcoming. They are genuinely caring.
Facilities are good and have improved recently with the redecoration and the "All our Yesterdays" area which is a good idea.
Always clean and fresh smelling. Mum enjoys the extremely
well cooked and tasty meals.
Such a good idea that you call the rooms flat and have a letterbox in the door and a "kitchen" area,
I feel confident that mum is well cared for. Thank you.

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Review from Karen S (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a very difficult lady with vascular dementia. She is treated with care, concern, understanding and dignity, often in very difficult circumstances. Thank you Sandstones.

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Review from Eric F (Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After 3 weeks respite, I am now a resident.

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Review from Irela E (Resident) assisted by family/friend published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy. Enjoy food, good friends and they look after me.

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Review from Barbara P (Friend of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been resident since 2010 and the home has changed over time but in an extremely positive way. The décor is much more 'user-friendly' and really does feel like 'home from home'. The staff ensure that they know the residents well and care for them as individuals (family and friends are looked
after too!!!) I cannot fault this home at all!

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Review from Ro S (Daughter-in-law of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant environment. Staff very friendly, caring and helpful. Everything was perfect. The one small improvement could be improved labelling of clothes to stop mix-ups.

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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Sandstones is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Sandstones is calculated as follows: ( (160 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 186 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandstones is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2019

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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