Encourage families and friends to visit as often as possible and support people to go out with loved ones.
Summer Fields Care Home have 2 car parks please use the big car park at the front of the home, as this leads to the main reception.
Summer Fields Care Home has a Review Score of 9.2 (9.210) out of 10, based on 10 reviews in the last 2 years. Over all time Summer Fields Care Home has 49 reviews.
Review from Sonia B (Daughter of Resident) published on 19 June 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
Thank you for your lovely response, we really appreciate it and we cannot wait to meet you, we are working hard to keep everyone safe.
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Review from P T (Daughter of Resident) published on 21 May 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
Thank you for the positive feedback. It's always appreciated. Please be assured that while management are not in the home during the weekend, the home is not left without qualified supervisors. We have Team leaders on shift as well as our senior care staff to ensure continuity of care. Management are always on call during the weekends and will come into the home if the need arises. We are always reviewing our staffing levels. This is dependent on the number of residents we have living with us and their individual level of care needs. Please feel free to give us a call if you have any concerns.
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Review from B T (Daughter of Resident) published on 21 May 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
This is lovely to hear. Thank you for such positive feedback and continued support for all of the staff. It's very much appreciated.
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Review from Carolyn K (Granddaughter of Resident) published on 19 May 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
Hi thank you for your feedback, the 100th party was lovely happy times, I will send the feedback to the staff as I know they will appreciate this. We hope to see you soon.
Love from all at Summer Fields.
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Review from Roberta C (Wife of Resident) published on 19 May 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
Thank you so much for your positive review, we hope to see you very soon.
Love from all At Summer Fields.
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Review from B F (Granddaughter of Resident) published on 15 May 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
This is such a lovely review, thank you so much for your kind words, I will pass these lovely words to the staff. The staff have said they are looking forward to seeing you all again, your cakes and cup of teas and friendly faces are missed.
Love from all At Summer Fields
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Review from Jayne H (Wife of Resident) published on 5 May 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
Thank you for your support and kind words this means a lot to the staff and we hope to see you again soon. Love from all at Summer Fields
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Review from Jimmy H (Son of Resident) published on 5 May 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
Thank you for the comment, don't forget we can always arrange to video call if needed I know that the staff would love to say hello!
Love from all at Summer Fields
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Review from Linda E (Daughter of Resident) published on 26 February 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
Thank you very much for your review of Summer Fields. I will ensure this positive comment is passed onto the staff for their hard work.
Thanks, Kelly.
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Review from L F (Niece of Resident) published on 21 January 2020
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Reply from Kelly Crabtree, Home Manager at Summer Fields Care Home
Many thanks for your lovely review, the staff at Summer Fields are dedicated to the home and the people who are living at Summer Fields permanent or temporary.
The painting is on our action plan and is a priority.
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Review from Julie K (Daughter of Resident) published on 15 January 2019
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Reply from Kelly Crabtree, Registered Manager at Summer Fields Care Home
Thank you for your lovely feedback Julie, we do strive to ensure all people who are at Summer Fields have person-centred care. I will ensure that I communicate this review with all staff, your mum is well loved by all at Summer Fields.
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Review from Nicki K (Granddaughter of Resident) published on 15 January 2019
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Reply from Kelly Crabtree, Registered Manager at Summer Fields Care Home
Thank you Nicki for your review, your feedback is very encouraging and we will ensure that the care your Nan is happy at Summer Fields, I will pass your fantastic review to the staff at Summer Fields.
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Review from Peter K (Son of Resident) published on 16 November 2018
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Review from Gary B (Son of Resident) published on 15 October 2018
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Review from Harry V (Friend of Resident) published on 23 January 2018
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I am always greeted warmly by members of staff who are very attentive to my friend's needs. The staff are multi-racial which adds colour and diversity and great friendship among them. A very happy atmosphere
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Review from Janet H (Friend of Resident) published on 23 January 2018
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Review from Margaret T (Friend of Resident) published on 22 December 2017
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Review from S T (Daughter of Resident) published on 22 December 2017
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Although it was very difficult to have to make the decision for her health and safety to go. I have found all the staff lovely and very supportive to my mum and ourselves and happy and willing to do whatever is needed to make us
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Review from R B (Son of Resident) published on 22 December 2017
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Review from C O (Daughter of Resident) published on 22 December 2017
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The Review Score of 9.2 (9.210) out of 10 for Summer Fields Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.410 for Summer Fields Care Home is calculated as follows: ( (90 Excellents x 5) + (9 Goods x 4) + (6 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 117 Ratings = 4.41
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Summer Fields Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 May 2018
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Job Title: Home Manager
I have worked with Your Health Group for almost three years. I enjoy being a part of a team that is making the lives of our residents as happy and comfortable as possible, ensuring that their care needs are met each and every day.
My care career began 18 years ago, and over the years I have developed a vast knowledge of Dementia and what it takes to provide an excellent standard of care to those who are vulnerable and dependent on others. I have progressed from kitchen assistant to senior care team and now Home Manager, completing my NVQs in Health and Social Care and a Diploma Level 5 in Management and Leadership.
I really do love my job and the challenges it brings each day - every day really is different. It means so much when you see the people you look after not only living happily but thriving. I have an incredibly dedicated team working alongside me. They, and the rewards of the job, are why I will always enjoy this job, even after 18 years!