Astbury Lodge

Randle Meadow, Hope Farm Estate, Great Sutton, Ellesmere Port CH66 2LB
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9.7 34 Reviews
  • Astbury Lodge, Ellesmere Port
Astbury Lodge is situated within spacious grounds, a mile away from Ellesmere Port town centre. It caters for 41 residents and has two specialist ten bed households, The Meadows and The Poppies, which provide care for people with dementia.

All areas within Astbury Lodge are now smoke-free, including the lounges, each of which offers a different atmosphere. Several lounges offer the choice of a television and video, whilst others offer an opportunity to relax quietly, whilst maybe reading a book.

At least one of the lounges is fitted with a hearing loop, a discreet device to improve sound reception and aid those with hearing difficulties.

There are several dining rooms where meals are served, or residents can opt to eat in their own rooms if they prefer.

The garden has been renovated by The Princes Trust, which chose Astbury Lodge for their community project. It benefits from a greenhouse, bird feeders and a number of quiet areas where residents can sit whilst enjoying the elements.

A number of services are available to residents, e.g a hairdresser visits on a weekly basis; newspaper and magazine deliveries are arranged with a local newsagent. There is a separate charge for these services, which is charged to residents on a weekly basis.

An activities co-ordinator arranges a wide choice of activities, according to residents’ interests. These include weekly activities such as carpet bowls, bingo, quizzes, local outings within walking distance, as well as other events which take place monthly such as a mobile library, memory box, external entertainers and Sunshine Singers.

A varied and wholesome menu is offered and the cook can cater for any special dietary requirements.

A Church of England service is held monthly at Astbury Lodge and a Roman Catholic priest visits on request.

Astbury Lodge is a five minute walk away from local shops.

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Care Provided by Astbury Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Parker (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1995

Funding & Fees Guide for Astbury Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,175
  • (these prices are only a guideline, please contact Astbury Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Astbury Lodge Reviews (34)

Total of 34, showing 1-20
9.7

Astbury Lodge has a Review Score of 9.7 (9.668) out of 10, based on 17 reviews in the last 2 years. Over all time Astbury Lodge has 34 reviews.

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Review from B W (Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To my surprise, I have settled well at Astbury Lodge. The carers and staff are friendly and helpful and inmates on the whole are friendly.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for your feedback. We're pleased to hear that you've settled well at Astbury Lodge and that you find the staff friendly and helpful. Your comfort and well-being are our top priorities and we appreciate you taking the time to share your experience.


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Review from Debbie P (Daughter-in-law of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is always treated with dignity and respect.
Staff are welcoming and have taken time to get to know her. She has been provided with an excellent standard of care in a warm and comfortable environment. There is a good range of activities and residents are supported and encouraged to join
in. It really is a home from home and we are lucky to have a place there.
I have observed staff supporting residents with genuine care and kindness, alongside a good sense of humour!

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for your wonderful feedback. Our team is dedicated to providing excellent care in a warm and comfortable environment, and it's great to know that their efforts have made a positive impact. Your appreciation means a lot to us. Kind regards


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Review from John H (Friend of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall impression of Astbury Lodge is very good. The general atmosphere is excellent giving a feeling of well-being for my friend. The staff are bright and cheerful, very supportive and my friend feels very comfortable with them around him. Talking to my friend about the food, he finds it ok and is
happy with the quantity he receives. In general, all is ok.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for sharing your thoughts with us. We are delighted to know your friend is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Kind regards.


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Review from Julie P (Daughter-in-law of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my mother-in-law at Astbury Lodge, I am always welcomed in with a very warm smile. The staff are always polite, friendly and courteous. My mother-in-law is always full of praise for the way she is treated. She feels safe and secure in her room and enjoys the activities. The food is to a
good standard, and she is well cared for.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

We are grateful for your kind words, and we are here for you and your family. Thank you for entrusting us with your mother-in-law's care.


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Review from K B (Daughter of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This month my mum has needed hospital visits and the staff have been amazing at taking her and escorting her and then feeding back to us straight away about how things have gone for her.
When she has a bad day they are always there to cheer her up and help her feel better.
We are so lucky this was
the home chosen for Mum when she left hospital and all the staff are so friendly and helpful.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

We are truly touched by your words. Providing a warm, and homely environment for the residents is our utmost priority. We are delighted to hear that your mother is doing well. Thank you for taking the time to share your positive experience with us. Kind regards.


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Review from Angela G (Daughter of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say the staff are all amazing, nothing is too much trouble. My mum has come along so well since she moved in here. She loves it here.
The food is fantastic and freshly made, and my mum can request an alternative if she doesn't fancy what is on the menu. The whole place has a lovely atmosphere.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

We truly appreciate your kind words about Astbury Lodge. Creating a joyful and compassionate atmosphere for our residents is our top priority. Thank you for noticing the efforts of our staff; your support means the world to us. Kind regards.


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Review from Barbara B (Wife of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so pleased when you accepted my husband in your care home. Everyone is so lovely and caring and considerate. He always looks neat and tidy and well-dressed. All the carers look after him so well, I couldn't ask for a better service. Thank you to everyone for your kindness and consideration, you
all deserve medals.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

We are grateful for your kind words and are here for you and your family. Thank you for entrusting us with your husband's care. Kind regards.


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Review from K B (Daughter of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is amazing.
Staff are always happy, smiley and so friendly.
Dad has never looked better, he is kept clean and shaved and hair done.
Activities and events held are really good and all residents always look happy when we visit.
Great place.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

We're delighted to hear that your dad has settled in at Astbury Lodge. Our dedicated staff are committed to creating a welcoming and supportive environment. Thank you for your kind words. Kind regards.


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Review from J M (Nephew of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie aged 101 was still living in her bungalow independently but had increasing mobility problems. After an accident and a hospital stay, she voluntarily entered Astbury Lodge. In the last year, her confidence and activities have returned and her medical welfare ad social needs are met brilliantly
by the excellent staff at Astbury Lodge. She now regards this as her home and enjoys the facilities available.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for sharing your heartfelt feedback about your aunt's experience at Astbury House. We're delighted to hear she is happy and comfortable since being with us. I will forward your kind sentiments to the home team.


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Review from John B (Friend of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is being very well cared for at Astbury Lodge where she has been living happily for almost a year now. Staff are always very friendly and caring.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your friend's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.


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Review from Lynda P (Daughter of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were new to the care system and everything was explained. Every member of staff was pleasant. So many smiles in one place. Everybody seemed happy and engaged in activities. Mum was welcomed with open arms.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for appreciating our team's efforts. We ensure to maintain high-quality care at all times and glad to know your mum is comfortable with us. I will pass your feedback on to the home team.


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Review from M L (Daughter of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, friendly, excellent visuals and activities. Staff really do care about the residents and do their utmost to make their lives more fuller and rewarding. Excellent.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you so much for your heartfelt review! We are truly grateful for your kind words and for taking the time to share your positive experience with us.


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Review from M D (Friend of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my friend in the care home at least once a week. She has dementia and has recently lost her husband. She is immobile so had to go into care. After five months she seems settled. The staff seem to be courteous and caring which is important to anybody in this situation. The lady who organised
events, hair appointments and nails is a credit to her. Her patients and kindness is amazing. Always calling patients by their first names is good practice.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for your thoughtful review. We understand that it can be a challenging and emotional time, and we are grateful to know your friend is settled in. I will share your feedback with the home team.


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Review from Victoria L H (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is currently having respite with a view to staying as a full-time permanent resident. The care home is well run, the staff are genuinely caring towards the residents, the ratio of staff to residents is good. They have regular almost daily events and visitors to provide entertainment whether it
be quizzes or visits from the local schools to sing. The home is spotlessly clean and everyone is very well looked after. The garden is well maintained and staff are constantly attentive to both residents and visitors. Thank you for looking after my dad like he is one of your own family.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

It is our pleasure to care for your dad. Thank you for recognising our team efforts, our resident's health and overall well-being is our principal priority. I will share your kind sentiments with the home team.


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Review from S K (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although Mum has only been in Astbury Lodge for a short while, I am happy that Mum is being well looked after and cared for.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for sharing your experience with us. We are happy to know your mum has settled in and is comfortable with her tailored care, our team maintains a high-quality standard of care at all times. I will pass on your kind words to the home team.


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Review from J P (Daughter of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since August 2022 and the change in her mental and physical health has been amazing. Despite her declining dementia, Mum is more content and happy. Her weight issues have improved, whenever I visit Mum is encouraged to sit in the day room with the company of other residents rather
than being left alone in her bedroom and is dressed nicely. Mum's room is always clean and tidy and the whole care home is spotlessly clean.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your mum is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.


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Review from Ellie W (Granddaughter of Resident) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely place, really helped my grandad get settled when he moved in. The staff are amazing and go above and beyond for both residents and their family, the updates on Facebook for the activity days are great and show the residents enjoying themselves and have a variety of things to do.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your grandad is at ease with us. I'll forward your warm sentiments to our home team. Kind regards


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Review from Jill W (Daughter of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both of my parents are residents at Astbury Lodge and our family are very happy with the care they receive. The home is lovely and clean and well-run. The carers are very good at their jobs and are so lovely and caring towards the residents. All the staff are excellent. We've always found the manager
to be very helpful and supportive of issues we've had. Overall we are very happy with Astbury Lodge.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for sharing your experience with us. We are delighted to know your parents are settled and happy with her tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team. Best regards, Rahi.


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Review from Alison W (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved into Astbury Lodge following the passing of my mother. The staff there have been extremely welcoming and sympathetic towards him helping him to settle in and feel at home. He has early Alzheimer’s and requires direction. Whenever I have noticed something that I think needs to be changed the
staff have been quick to respond. Eg Dad needs direction to leave the dinner table once a meal has finished to settle in a more comfortable chair, without direction he would remain at the table. Once we informed the staff of this they started to prompt him. Dad is a fussy eater but is eating very well in Astbury Lodge as foods are targeted towards his generation. Dad is unable to shower without assistance and previously was showered every day. I don't believe that the staffing allows daily showering for all residents but Dad is always clean and well-presented. The activities 3 times per week are good and the officer is very encouraging to try and get all of the residents to join in.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your dad is at ease with us. I'll forward your warm sentiments to our home team. Kind regards, Rahi.


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Review from J D (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Astbury Lodge have been kind and supportive of my father who has moved here after a recent bereavement. They are focusing on learning his habits and preferences along with including him in appropriate activities.

Reply from Rahi Joshi, Marketing Associate at Astbury Lodge

We are pleased to know your father is comfortable and happy with the care provided. Thank you for your kind words, I will pass it on to the home team. Kind regards, Rahi.


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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for Astbury Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.668 for Astbury Lodge is calculated as follows: ( (145 Excellents x 5) + (47 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 202 Ratings = 4.668

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Astbury Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Astbury Lodge

What types of Care is Astbury Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Astbury Lodge provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Astbury Lodge have?

There are 39 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Astbury Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Astbury Lodge to the centre of Ellesmere Port?

1.8 mile(s) as the crow flies, distance by road may be significantly further.