Bradwell Court Residential Care Home

Bradwell Grove, Congleton CW12 3SA
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10 82 Reviews
  • Bradwell Court Residential Care Home, Congleton
With a team of devoted staff, many of whom have been there for over 15 years, Bradwell Court has a warm, family feel. Providing residential and dementia care, they also provide pre-bookable respite care breaks.

The 27 bedrooms are incredibly spacious and beautifully decorated, with walk-in ensuite bathrooms.

The large, enclosed gardens are stunning and are a wonderful place to relax with loved ones, who are welcome at any time. This summer they have had a complete transformation and feature beautiful flower beds, solar lighting, a water feature and rockery. There are also wheelchair friendly pathways and raised planters, so they can be enjoyed by everybody.

This summer the residents and their loved ones enjoyed a beach-themed day in the gardens, with an ice cream van, beach games and sandpits.

And the residents have loved growing their own fruit and vegetables, which the chef has used in the kitchens. They have grown everything from tomatoes and runner beans, to celery, carrots and broccoli.

The team are passionate about enriching the lives of their residents, who have a very active role to play in how their home is run, providing feedback on everything from the menu to the activities.

Many of the residents enjoy baking and gardening with the staff, or helping to prepare the vegetables for dinner, as many would have done in their own homes, giving them a sense of purpose and belonging.

And the chef makes delicious, home-cooked meals, from roast dinners with all the trimmings, to stir fries and curries, with home-baking for afternoon tea.

There is so much going on at Bradwell Court, from crafts and games, pamper sessions and music and movement, to live entertainment. And a hairdresser visits for regular appointments in the salon.

The home also has its own private Facebook group for family and friends, so they can see what their loved ones have been enjoying doing.

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Care Provided by Bradwell Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lorraine Colclough (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradwell Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,143
    • RESPITE Self-Funded Residential Care from £1,143

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1143 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Bradwell Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Bradwell Court Residential Care Home Reviews (82)

Total of 82, showing 1-20
10

Bradwell Court Residential Care Home has a Review Score of 10 (9.981) out of 10, based on 22 reviews in the last 2 years. Over all time Bradwell Court Residential Care Home has 82 reviews.

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Review from B B (Wife of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Bradwell Court for nearly 9 months now, and it has been a truly rewarding time for both of us. He has quite complex health conditions, but he could not have been treated with more compassion, understanding and thoughtfulness by the amazing staff, and that equally applies
to myself. The staff are so welcoming to us both, and it feels a very loving and homely environment. We could not have wished for more.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your heartfelt words, our team at Bradwell Court will be touched to read your comments. We're so pleased to hear that you and your husband feel so at home, your appreciation means a great deal, thank you.


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Review from Margaret B (Sister of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is treated with care, dignity, kindness and respect by the staff at Bradwell Court Residential Care Home, he physical, mental and spiritual needs are fulfilled. She has told me she feels lucky to be well looked after and has good food. The home is always very clean and comfortable. Lots of
fun for the residents this December, my sister was 90 on the 2nd of December and the residents were entertained by The Salvation Army. December 13th was party day for residents and visitors, we had a great time. I have no complaints and am very happy with all.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your heartfelt review. We're thrilled to hear that your sister is so well cared for and supported at Bradwell Court. It's wonderful to know how happy she feels being cared for by our wonderful team and how she's enjoying all the different experiences, celebrations and delicious food. Moments like the 90th birthday celebration and visits from The Salvation Army truly make this time special for everyone. Your feedback will be so gratefully received by the team, thank you.


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Review from Tanya G (Granddaughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad has been at Bradwell Court Residential Care Home now for a while. The difference in him since being there is amazing. The staff are so friendly and caring towards him and we all appreciate the staff so much. We know he is recieving the best care possible. Lots of activities and social interactions
for everyone to be involved in. It's so lovely and clean as well.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your wonderful feedback about Bradwell Court. We're delighted to hear about the positive transformation in your grandad since he joined us. Our team are passionate about creating a warm and inclusive, homely environment, enriched with engaging experiences for our residents to enjoy. We will be sure to share your wonderful review with the home manager and her team, thank you.


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Review from J S (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so fortunate to find Bradwell Court as a home for our mum when she became unable to continue living independently. From day one we were all made to feel part of the Bradwell Court family and the care provided has always been excellent, warm and person centred.
We always felt listened to, informed
and our opinions valued by wonderful staff at all levels. At difficult times communication was prompt and served to allay any anxiety. Decisions were jointly made involving our mum and always in her best interest.
Every member of Bradwell Court is key to it achieving the best for its residents. There have been many examples of staff going above and beyond to maintain Mum's comfort, safety and dignity.
We feel very grateful for the kindness and understanding experienced during the time Mum lived at Bradwell and particularly the skill and compassion given at the end of her life.
We have complete confidence recommending Bradwell Court as an exemplary care home.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for sharing such a heartfelt review for Bradwell Court, the team will be touched to read your comments. It will mean so much for them to hear that you felt welcomed and that the staff were able to support both your mum and your family through every step of her journey. Thank you for your confidence in us and for recommending Bradwell Court, your feedback is greatly appreciated.


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Review from P N (Daughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making the decision to put my father into a care home was difficult but his care and safety made the decision necessary. We visited Bradwell Court and were convinced this was the most suitable place to meet my father's care needs. On our visit, the staff were very friendly and helpful and the building
was spotlessly clean, rooms spacious and well decorated.
In the short time my father has been a resident we can see that the staff are really dedicated to caring for the residents, knowing their individual needs and always helping and chatting to the residents. What an exceptional team of staff. There are always activities going on in the lounge ensuring the residents have a stimulating environment.
I cannot speak highly enough of the manager and other members of staff who are all approachable and never dismissive they have been enormously helpful in settling my father and helping the family navigate through the process.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you so much for your heartfelt review for Bradwell Court. We understand how hard the decision to move a loved one into a care home can be and are so pleased that the team have been able to support you in navigating this process and settling your father into the home so well.


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Review from Gail K (Sister of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am visiting my sister from the USA, and I am so pleased that her two sons chose Bradwell Court for their mother to live for the rest of her life. She is suffering from dementia and her caregivers understand her condition and treat her with love and respect.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your kind review. We are delighted to hear that you are so pleased with your sister's care at Bradwell Court. The team will be touched to read your comments and delighted to welcome you back at any time.


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Review from S G (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has thoroughly enjoyed her fortnight's respite at Bradwell Court. The rooms are large, light and comfortable. The staff are lovely. I couldn't be happier with her treatment.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your five-star review for Bradwell Court. We are so pleased to hear that your mum enjoyed her respite break with us and would be delighted to welcome her back to stay again.


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Review from Doug M (Nephew of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First visit to see Aunty after she moved in there after being in hospital and having lived on her own, although she is 99. We were very impressed with how well she looked and happy she was, we had concerns over how she would adapt after living on her own.
The environment was both welcoming and felt
secure, Aunty's room was far more roomy than we expected and yet, had items from her old bungalow to make it feel homely.
The staff we met were both friendly and polite with a professional attitude.
To summarise, we came away feeling very relieved with the home, the staff and how well looked after and happy she was.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your wonderful review for Bradwell Court, we are so pleased to hear how well your aunt has settled into the home. We are lucky to have these beautifully spacious rooms throughout which are perfect for residents to bring anything they like to make it feel like home.


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Review from Marney E (Daughter-in-law of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean, spacious room. Homely lounge with home-cooked food. Very pleasant accommodating staff.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your five-star review for Bradwell Court, we will be sure to pass your comments and ratings to the team, especially the chef!


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Review from N B (Sister of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just celebrated my brother and sister-in-law's Golden Wedding Anniversary at Bradwell Court with their family and friends holding a small party in a beautiful dedicated lounge that the staff had decorated with 50th Anniversary decorations we had provided. It was fantastic when we arrived and
far beyond our expectations. A very big thank you for making such an effort to make a lovely room special for the occasion.
The work and effort did not end there, the Management and staff at Bradwell Court were exceptional with the organisation of the party. The food quality and presentation along with supplying some lovely china and glasses for our champagne toast just kept adding to making the occasion so memorable. A number of people commented on how nice the home was and how friendly helpful and supportive the staff were. A beautifully decorated 50th Anniversary cake was obtained through a member of staff which we appreciated and underlines their commitment.
Thank you is hardly enough.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your wonderful review, the team at Bradwell Court certainly do know how to make these celebrations extra special!


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Review from Red W (Sister of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well what can I say to express how outstanding Bradwell Court is.
I can't thank you all enough, you go above and beyond for our families and also for us relatives, it's an extended family for everyone.
My brother and his wife are both residents and today is their golden wedding anniversary wowzer
50 years. We are having a party and we couldn't have had one without you all, a special thank you to the 2 members of staff you are wonderful coming in on your day off to decorate and prepare the room, which looks amazing, a special thank you to the team leader for organising the amazing cake, and oh our amazing chef for his oh so delicious buffet, and a massive thank you to all the wonderful staff, not just for today but for every day, love you all to bits.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your wonderful review, the team at Bradwell Court will be delighted to hear how happy you were with the celebrations!


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Review from Dean P (Son of Resident) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic environment for my mum to live in. She has made lots of new friends and settled in well. Her room is great with everything she needs, overlooking a lovely garden. The care team members are all amazing and nothing is too much trouble for them. My mum is treated with dignity and respect at
all times. Communication from the team is thorough and I'm updated as required. Activities are organised on a regular basis and residents can choose to participate or not. The building is well-maintained and always spotlessly clean.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your 5 star review for Bradwell Court, we are so pleased your mother has settled into the home so well - the team certainly are fantastic and we will be sure to pass on your comments.


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Review from Lynne M (Daughter of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Bradwell Court Residential Care Home for just over a year now and the care she has received during this time has been excellent. Unfortunately of late, my mum’s condition has deteriorated but I have been absolutely delighted by the response of the management team and all
the wonderful carers who have done everything possible to meet her changing needs. I cannot fault the care and attention my mum continues to receive - I thank my lucky stars every day that we managed to find my mum such a caring, homely and friendly place to live.

Reply from Kate Yates, Communications and Content Specialist at Bradwell Court Residential Care Home

Thank you for your heartfelt review, the team at Bradwell Court will be proud to hear your comments regarding your mother's care and how this has been adapted so well as her needs have naturally changed over time.


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Review from Peter B (Son of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is happier than I have seen her for several years. Her room is large, has lots of facilities including fridge, kettle for hot drinks, very well equipped en-suite and can be furnished according to requirements by loved ones. Her room also overlooks the beautiful garden, which was redesigned
and planted last year by one of the excellent staff members. The staff are attentive and caring and the premises are well kept and clean. I would have no problems in recommending this care home.

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Review from C P (Son of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad that we opted for Bradwell Court when deciding on my mother’s care. The care quality is excellent and exceeds expectations. Staff are attentive and nothing is too much trouble, even when they are rushed off their feet! The whole building is very clean and modern, unlike the more ‘traditional’
care homes and the rooms are a good size with facilities you would not normally expect to have. I wouldn’t let my mother stay anywhere else!

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Review from T C (Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All aspects and experience have been of the highest. The daily care of the very highest at all levels. The staff quality is of the highest over all areas - daily care, medical, food, all first-class. The quality is so good we are confident and trust the home at all levels.

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Review from M C (Wife of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled into the care home very well and is content with the services provided. I did think that he would take a while to adjust but that was a concern that did not arise thanks to staff friendliness.

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Review from Janet S (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Putting a parent into a care home has to be the most heartbreaking thing that anyone has to do. Being able to find the right place where staff will treat your parent like one of their favourite relatives in a homely atmosphere. Well, I have found this at Bradwell Court Residential Care Home. Seeing
mum settled, content, clean and well dressed whenever you visit and these are random visits, different days and times. The staff are really dedicated to their jobs, always vigilant, being attentive as to what is going on around them. Polite, always smiling and chatting to the residents. There are always things going on in the lounge so no one gets bored. The chef and his dedicated team provide fresh, home-cooked foods which would not be out of place in a restaurant, which are always well-received by the residents.
The manager is approachable and any queries are dealt with as soon as possible and I’m always kept up to date with Mum's progress.
Mum's first words entering Bradwell were I’m home, I think these will be her last.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for such a heart-warming review of our home and team at Bradwell Court Residential Care Home. We know how difficult the transition into care can be and I'm just so pleased to hear how well your mum has settled in with us and that she is now at home with us. Best wishes, Fae.


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Review from C K (Wife of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kindness itself and the care home manager at Bradwell Court has been exceptionally helpful, and always accessible, during a most stressful and difficult time for our entire family. I feel relief and comfort knowing that my husband is being so well cared for, in a kind, pleasant, clean and
safe environment. The food is excellent quality, well presented and a credit to the cook and dining room team. What impresses me most, is the genuine, caring nature of the staff and I have the joy of being able to telephone or visit the home at any time. There are no visiting restrictions and I always feel welcome when visiting the home. The management team understands that my wellbeing depends on my husband’s wellbeing and I am so very grateful to have found somewhere so kind, caring, compassionate and empathetic.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for your heart-warming review. It's wonderful to hear that you have peace of mind with your husband in our care. It is so appreciated. Best wishes, Fae


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Review from E S (Wife of Resident) published on 31 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband thoroughly enjoyed his respite stay at Bradwell Court Residential Care Home. He said the staff were wonderful (which I agree). The food was brilliant and the entire place was very clean. He will be happy to go there again.
Many thanks to all at Bradwell Court.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for your review and kind words about your husbands respite care break at Bradwell Court. We look forward to welcoming him again. Best wishes, Fae


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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Bradwell Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for Bradwell Court Residential Care Home is calculated as follows: ( (256 Excellents x 5) + (5 Goods x 4) ) ÷ 261 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradwell Court Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (4)

Lorraine

Lorraine Colclough

Job Title: Home Manager

Joined: 2021

Lorraine has led our team as Home Manager since 2021.
"There is an excellent support network within Sanctuary Care and I really believe in and value the commitment to ensuring fulfilment and a person-centred approach to all of the residents that live with us."


Kellie

Kellie Sproson

Job Title: Deputy Manager

Joined: 2016

For me Sanctuary Care represents inclusion. I feel part of a team almost like a family. Since joining in 2016, I have been empowered, educated, up-skilled and promoted whilst being supported to deliver the best possible care to a very high standard.


Gemma

Gemma Thornhill

Job Title: Administrator

Joined: 2015

I have worked at Bradwell Court since 2015, during this time I have been given great opportunities to progress and develop my knowledge in the different roles I have worked in. I continue to grow and progress in my role and with the support of the team, work together to provide the best environment for our residents.


Sam

Sam Holdcroft

Job Title: Maintenance Officer

Joined: 2006

I have worked for Sanctuary for over 15 years covering two sites. I enjoy my job and have made a lot of good friends.


My enjoyment is knowing that I give a high standard, ensuring the health and safety of all staff and residents and I take my job extremely seriously.


Frequently Asked Questions about Bradwell Court Residential Care Home

What types of Care is Bradwell Court Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bradwell Court Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Bradwell Court Residential Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Bradwell Court Residential Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Bradwell Court Residential Care Home to the centre of Congleton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.