Bradwell Court Residential Care Home

Bradwell Grove, Congleton CW12 3SA
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10 82 Reviews
  • Bradwell Court Residential Care Home, Congleton
With a team of devoted staff, many of whom have been there for over 15 years, Bradwell Court has a warm, family feel. Providing residential and dementia care, they also provide pre-bookable respite care breaks.

The 27 bedrooms are incredibly spacious and beautifully decorated, with walk-in ensuite bathrooms.

The large, enclosed gardens are stunning and are a wonderful place to relax with loved ones, who are welcome at any time. This summer they have had a complete transformation and feature beautiful flower beds, solar lighting, a water feature and rockery. There are also wheelchair friendly pathways and raised planters, so they can be enjoyed by everybody.

This summer the residents and their loved ones enjoyed a beach-themed day in the gardens, with an ice cream van, beach games and sandpits.

And the residents have loved growing their own fruit and vegetables, which the chef has used in the kitchens. They have grown everything from tomatoes and runner beans, to celery, carrots and broccoli.

The team are passionate about enriching the lives of their residents, who have a very active role to play in how their home is run, providing feedback on everything from the menu to the activities.

Many of the residents enjoy baking and gardening with the staff, or helping to prepare the vegetables for dinner, as many would have done in their own homes, giving them a sense of purpose and belonging.

And the chef makes delicious, home-cooked meals, from roast dinners with all the trimmings, to stir fries and curries, with home-baking for afternoon tea.

There is so much going on at Bradwell Court, from crafts and games, pamper sessions and music and movement, to live entertainment. And a hairdresser visits for regular appointments in the salon.

The home also has its own private Facebook group for family and friends, so they can see what their loved ones have been enjoying doing.

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Care Provided by Bradwell Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lorraine Colclough (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradwell Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,143
    • RESPITE Self-Funded Residential Care from £1,143

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1143 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Bradwell Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Bradwell Court Residential Care Home Reviews (82)

Total of 82, showing 21-40
10

Bradwell Court Residential Care Home has a Review Score of 10 (9.981) out of 10, based on 22 reviews in the last 2 years. Over all time Bradwell Court Residential Care Home has 82 reviews.

Overall Experience

  • 67
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Date Published

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9
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Review from Virginia F (Friend of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very pleasant with good size living accommodations and a nice outlook. The staff are always very friendly and always helpful if there are any problems. The management always asks if anything could be done differently to make good changes. On the whole, it is a well-managed home.

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Review from Peter M (Son-in-law of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradwell Court has a lovely atmosphere, a warm, caring family feel. Everyone is included and made to feel part of this little community. The residents’ individual needs appear to be fully met within this lovely environment. Staff are motivated, kind and their rapport with all the folks is just great.
My wife and I always feel welcome to visit at any time and we both feel that Bradwell Court is a well-run and well-led care home which is testament to it's brilliant team.

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Review from Annette K (Daughter of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was extremely well cared for. Nothing was too much trouble for the staff. Tea and ginger biscuits are delivered to her room first thing in the morning. The bedrooms are very spacious, light and airy. The activities were great, it was nice to see all the staff engaging with the residents, even the
chef! A second quieter lounge for non-dementia patients would be a good addition.

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Review from Ian E (Son of Resident) published on 27 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradwell Court continues to give my mum the support and care she requires. It offers excellent care for all its residents to a very high standard.

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Review from L C (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very friendly. My mum has settled in no time. She feels at home and safe. The staff ring if Mum wants us.

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Review from M B (Daughter of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic home. We're all so very pleased that our mother has found such a wonderful place to live. All the staff are so very friendly and helpful and can't do enough for everyone. Everywhere is so clean and the meals are so exceptional that our mother has gained her appetite back. Thank
you all so very much.

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Review from Vivien P (Wife of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband settled in well when he arrived. The rooms are large and comfortable, with views over the peaceful gardens and some rooms have views of the countryside beyond. There have been some interesting activities provided for the residents, indoors and out of doors. The staff are caring and get to
know their residents well and can often anticipate their needs, which they deal with in a warm and friendly way, when possible. The food always looks delicious.

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Review from Steve B (Son of Resident) published on 27 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased with everything. The care home staff have been fantastic.

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Review from Alison C (Daughter of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living here since June. Both myself and his previous carer who looked after him at home, are so pleased with his progress. Although his mobility is very poor, the staff are encouraging and he's interacting with more people. Rooms are lovely, spacious and kept very clean, so are all
areas of the home. The staff are warm and welcoming.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for taking the time to review our home. Your kind words are so appreciated by our team at Bradwell, and it's wonderful to hear how well your father is doing in our care. Best wishes, Fae


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Review from Mike N (Son of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad needed to have residential care after hospital and losing his wife of 64 years. Social services flagged up he had lost capacity to live alone. Bradwell Court is a wonderful, friendly home. All staff are excellent and Dad looks really well in their care. He enjoys chatting to other residents. It's
so nice to see Dad happy after recent events of health and loss.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for taking the time to review our home. We so appreciate your kind words and it's so heart-warming to hear how well your dad is doing with us at Bradwell Court. Best wishes, Fae


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Review from Tina H (Daughter of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our wonderful Mum, who has Alzheimer's, moved to Bradwell Court in September 2020. She couldn't have gone there at a more difficult time during the pandemic. Bradwell Court has kept her safe and well cared for during these extremely challenging times. She is very active and as it is a small home they
are more than happy to allow her to walk around as much as she wants. She is engaged in many activities, which is so important and is often seen smiling and laughing. The staff are very caring and go that extra mile whenever we have any concerns or requests, they are a great team. We are so delighted to be able to visit Mum in her room now and take her out in the car, always being very careful and safe, and following the rules.
Bradwell Court was recommended to us by a friend whose Mum was there a couple of years ago and we will always be eternally grateful and feel lucky to have found it.

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Review from Andrew (Son of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradwell Court provided a kind and caring home to my father for the last six months of his life. They provided a varied and interesting range of activities to keep his mind and body active, were unfailingly attentive to his desires and needs, and went above and beyond to make his last few months as
happy and comfortable as possible. The staff were all excellent and the home maintained to a very high standard. I would not hesitate to recommend Bradwell Court.

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Review from Jan H (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Obviously, due to Covid, I have not been able to go in to visit my mother at Bradwell Court but I have been able to "view" her through a window. Under the circumstances, this works quite well although she's not really sure of who I am and needs to be reminded several times during the visit she seems
to enjoy it. The staff there are fantastic, even through a window you can see that they are doing a good job and work well as a team. They are always very caring and loving towards my mum and are always very caring towards me too. If there are any problems with mum they ring up to inform/discuss them with me. Bradwell Court is the best place I could have taken my mum to as I feel the manager and her staff are all doing an excellent job of protecting the residents from Covid.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for your kind words about our home and team they are so appreciated. We do hope we can welcome you back to Bradwell Court properly soon.
Best wishes, Fae


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Review from Ann L (Daughter of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Bradwell Court for the care they gave to my mother in the months leading up to her death. She arrived at the care home in February aged 91, a disorientated and very depressed lady suffering from mild dementia. She had lived alone for eight years after losing my
dad and was becoming a recluse - only wanting to see very close family.
Bradwell Court turned all that around and made her about as happy as anyone could be in these times of Covid. She often told me how kind the staff were and I could see that from the way they treated her with respect, dignity and eventually love. They encouraged her to make friends and were absolutely fantastic in trying to make her life interesting and mentally stimulating - their virtual tour of the world project was inspired. Being able to talk to her or the staff 24/7 also gave me confidence that they do their best for their residents every day. I don't think we could have asked for more. Thank you again.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for such kind words and what a wonderful review - I am so pleased to hear how well your mother was in our care; our team will really appreciate this. Best wishes, Fae.


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Review from M W (Son of Resident) published on 13 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Resident to staff ratio is good, and the staff are very helpful. Spacious bedrooms with en-suite facilities give each resident a comfortable 'private area'. The food is very good and varied, each resident can choose from the main meal menu each day. Since moving to Bradwell Court, my mother has been
happier and content.

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Review from H S (Daughter of Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff very professional and show a genuine personal interest in all the residents. Staff always very caring, going above and beyond requirements. Even in challenging times, they remain calm, cheerful, and positive, never failing to treat residents with dignity. An amazing team who can be an example
to us all. Thank you.

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Review from L L (Cousin of Resident) published on 8 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and caring and there is something going on most days.
Due to the virus I have not been able to visit but I have received information and newsletters every week (which is very good).

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Review from G H (Son of Resident) published on 2 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Bradwell Court to be run to a very high standard with professional and approachable management and staff. My family and I have had peace of mind during the lockdown, knowing that my Mum is in the best place for her safety and needs.

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Review from Kev S (Son of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bradwell Court, Congleton might only be small compared with other care homes, but the staff there are amazing. Since the problems of the lockdown, they have gone that extra mile, putting residents before their own family (risk-wise). Never, ever met such dedicated staff. I see Dad through a window and
I know how much pressure they are under to help family and do their job. Can't praise them enough, as a family member, it's always nice to see familiar faces.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for your kind words about our home and team - they will really appreciate it. Best wishes.


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Review from Christine S (Daughter-in-law of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always been very happy with the care and attention they give my father-in-law. When I go to visit him, the staff always make you feel welcome. Sometimes I stop and have a meal with him and the food is always good.

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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Bradwell Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for Bradwell Court Residential Care Home is calculated as follows: ( (256 Excellents x 5) + (5 Goods x 4) ) ÷ 261 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradwell Court Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (4)

Lorraine

Lorraine Colclough

Job Title: Home Manager

Joined: 2021

Lorraine has led our team as Home Manager since 2021.
"There is an excellent support network within Sanctuary Care and I really believe in and value the commitment to ensuring fulfilment and a person-centred approach to all of the residents that live with us."


Kellie

Kellie Sproson

Job Title: Deputy Manager

Joined: 2016

For me Sanctuary Care represents inclusion. I feel part of a team almost like a family. Since joining in 2016, I have been empowered, educated, up-skilled and promoted whilst being supported to deliver the best possible care to a very high standard.


Gemma

Gemma Thornhill

Job Title: Administrator

Joined: 2015

I have worked at Bradwell Court since 2015, during this time I have been given great opportunities to progress and develop my knowledge in the different roles I have worked in. I continue to grow and progress in my role and with the support of the team, work together to provide the best environment for our residents.


Sam

Sam Holdcroft

Job Title: Maintenance Officer

Joined: 2006

I have worked for Sanctuary for over 15 years covering two sites. I enjoy my job and have made a lot of good friends.


My enjoyment is knowing that I give a high standard, ensuring the health and safety of all staff and residents and I take my job extremely seriously.