Bradwell Court Residential Care Home

Bradwell Grove, Congleton CW12 3SA
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10 82 Reviews
  • Bradwell Court Residential Care Home, Congleton
With a team of devoted staff, many of whom have been there for over 15 years, Bradwell Court has a warm, family feel. Providing residential and dementia care, they also provide pre-bookable respite care breaks.

The 27 bedrooms are incredibly spacious and beautifully decorated, with walk-in ensuite bathrooms.

The large, enclosed gardens are stunning and are a wonderful place to relax with loved ones, who are welcome at any time. This summer they have had a complete transformation and feature beautiful flower beds, solar lighting, a water feature and rockery. There are also wheelchair friendly pathways and raised planters, so they can be enjoyed by everybody.

This summer the residents and their loved ones enjoyed a beach-themed day in the gardens, with an ice cream van, beach games and sandpits.

And the residents have loved growing their own fruit and vegetables, which the chef has used in the kitchens. They have grown everything from tomatoes and runner beans, to celery, carrots and broccoli.

The team are passionate about enriching the lives of their residents, who have a very active role to play in how their home is run, providing feedback on everything from the menu to the activities.

Many of the residents enjoy baking and gardening with the staff, or helping to prepare the vegetables for dinner, as many would have done in their own homes, giving them a sense of purpose and belonging.

And the chef makes delicious, home-cooked meals, from roast dinners with all the trimmings, to stir fries and curries, with home-baking for afternoon tea.

There is so much going on at Bradwell Court, from crafts and games, pamper sessions and music and movement, to live entertainment. And a hairdresser visits for regular appointments in the salon.

The home also has its own private Facebook group for family and friends, so they can see what their loved ones have been enjoying doing.

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Care Provided by Bradwell Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lorraine Colclough (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradwell Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,143
    • RESPITE Self-Funded Residential Care from £1,143

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1143 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Bradwell Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Bradwell Court Residential Care Home Reviews (82)

Total of 82, showing 41-60
10

Bradwell Court Residential Care Home has a Review Score of 10 (9.981) out of 10, based on 22 reviews in the last 2 years. Over all time Bradwell Court Residential Care Home has 82 reviews.

Overall Experience

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Date Published

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Review from Tracy J (Daughter of Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mum going into a care home then nursing home, I was very nervous about putting Dad into a home. I only wish I'd chosen Bradwell Court for Mum. The staff make the home what it is, they are like family members, not carers. I know my dad is in safe hands, he's very happy as are we.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for your kind words about our team and home, they will really appreciate it, best wishes.


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Review from Jane T (Daughter of Resident) published on 25 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has always been well cared for and loved by all staff. Whilst in lockdown due to Covid-19, we as a family have been kept up to date on all Mum's treatments/care. We've had Facetime, window time and updates either by phone or email. All staff have gone well beyond to maintain health and safety for
Mum. We couldn't have asked for anything better than she has received. Many thanks to all.

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Review from L A (Daughter of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the pandemic and with my mother's illness the staff have been really good at keeping me in touch with what was happening. They encouraged Mother to eat and drink to help her recovery. The Easter card and photo they sent were really nice touches.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for your review of our home; the staff will really appreciate your kind words, especially at this time. Best wishes.


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Review from Stephen B (Son of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was an emergency placing due to a rapid decline in her mental state due to dementia and after one short viewing, it was the best residential home we had seen - bright, light and welcoming. Staff are friendly, capable and the rooms are large and spacious and ensuite. I couldn't ask for a better place
for Mum.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for such a lovely review; our team will really appreciate it. Best wishes.


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Review from A N (Niece of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, well organised, clean. Smells nice, caring. Lots of activities. Food sometimes not up to a good standard. Only going by what my aunt says.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for taking the time to review our home and for your kind words. If you or your relative ever have any feedback about our home or the care we provide, our manager's door is always open for you. Best wishes


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Review from T B (Son of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we were looking for a place for Dad to reside, we looked at Bradwell Court amongst others. We soon got a good feel for the place. The care and professionalism of the staff were excellent. Dad loved the food and all the extra activities provided. Bingo, cake making, sing-along and many more. Beautiful
gardens which could be accessed in the summer. Sadly Dad passed away 5th February 2020. Very sad but still left all the family with very happy memories. Many thanks to all the staff.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for your kinds words. I am so very sorry to hear of the passing of your father, but it is lovely to hear how happy you were with the care he received at Bradwell Court - the team will really appreciate your review. Best wishes, Fae


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Review from Susan B (Daughter of Resident) published on 25 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for just a few weeks, and he has been made extremely welcome. He has received excellent care. His room is excellent, and everything is very clean. The food is excellent with plenty of choices. Very pleased with how things are going. We can’t wait for the summer months because
they have a large garden where I am sure it will be lovely to sit surrounded by lovely flowers.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for your kind words about our home and team, it is wonderful to hear how well your father is settling in. Yes - the gardens are truly a lovely place to be!
Best wishes, Fae


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Review from Heather B (Daughter of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the rooms in Bradwell Court are comfortable being generously sized, with big windows and kept really clean. The Care staff are all very friendly and supportive, they work together as a team to provide dedicated and compassionate care. My father's preferences and needs were met on a daily basis,
he was encouraged and given the freedom, to do what he wanted to do when he wanted to do it. The home-cooked food was excellent with choices offered at every meal. The home is well managed and communication is good. The activity co-ordinator and staff put on a wide range of activities each week with the occasional day trip, visiting entertainers and seasonal events. Senior care staff are quick to respond to changes in resident's health and have a good working relationship with the local primary care providers. It is a team effort to provide excellent person-centered care and I would recommend this home for residential care.

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Review from Gillian J (Daughter-in-law of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my Mother in Law decided that she wanted to go into a care home in Congleton, my husband and I knew immediately where we would prefer her to live - Bradwell Court. We had previously visited my grandmother, who was a resident for 7 years and having recently seen other homes, there was really only
one choice.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for your kind words, and for choosing our home. Lynda and the team will be so pleased. Best wishes, Fae.


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Review from Ronald W (Husband of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my wife in is Bradwell Court Residential Care Home in which, as her husband, I find the care very good for her and myself, knowing she is in very good care. I find Bradwell Court staff and management very good, kind and helpful in every way.

Reply from Fae Doherty, Senior Marketing Officer at Bradwell Court Residential Care Home

Thank you for such a lovely review Ronald - we are so glad that you feel this way about our home and team. I will be sure to pass your kind words on. Best wishes, Fae.


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Review from J R (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, aged 97, was admitted to Bradwell Court, Congleton, it felt like a happy and caring home as soon as we entered. it was a great comfort to know mum would be happy there. The care, compassion and dignity she received was excellent. Family were greeted like friends when we visited. Excellent management
and staff, I would say to anybody 'don't be afraid to send your loved one to Bradwell Court' they deserve top recommendation.

Reply from Kate Yates, PR Officer at Bradwell Court Residential Care Home

Thank you for taking the time to write such a lovely review, Lynda and her team will be extremely proud to read your kind words. Warmest wishes. Kate


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Review from Ivor F (Son of Resident) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On my first visit to the home I was very impressed, all the residents looked very happy and the staff were very welcoming. My mother had a lovely large room overlooking the well-kept garden, everywhere in the building was clean and tidy.
The care and dedication the staff give to the residents is exceptional,
going beyond their duties to ensure the residents receive the best possible care.
Photographs taken by the staff of my mother enjoying the many activities during her time there have left me with many happy memories of her life. We came to regard the staff as our friends and could not have wished for a better place for my mother to spend the final months of her life.
Words can not fully describe how grateful our family feel towards the staff who cared for our mother with such compassion, love and care.

Reply from Sophie Middleton, PR Officer at Bradwell Court Residential Care Home

Thank you so much for your glowing review - it was a wonderful read. I am so pleased you were happy with the care your mother received and you managed to make meaningful memories while she was a resident at Bradwell Court. I will pass on your lovely comments to the team. Thank you again, Sophie Middleton


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Review from A A (Sister of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff continue to be kind, caring and helpful.

Reply from Fae Doherty, Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for your kind words. We are so pleased to hear how satisfied you are with our team and the care they provide to your sister. Best wishes, Fae.


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Review from Stephen B (Son of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the previous review, I still can say that the care given to my dad at Bradwell Court is excellent. When I visit I am kept up to date with my dad's health and possible needs if required. I am made to feel very welcome, nothing is too much trouble for the staff when a request is asked.
Long may
it continue for particularly my dad and the family.

Reply from Fae Doherty, Marketing Officer at Bradwell Court Residential Care Home

Dear Stephen, thank you so much for your kind words and feedback. It is wonderful to hear how pleased you are with our team and the care provided at Bradwell Court. I will be sure to pass this on. Best wishes, Fae.


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Review from David F (Son of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely amazed with the care home, the facilities are excellent along with the staff. The amount of time that the staff give to the residents is exceptional and are very compassionate. The welcome that my wife and I received on our first visit was unbelievable and has been the same every time we
have visited my mother. The difference in my mother's welfare and health has improved quite significantly since she became a resident in this care home. We have been somewhat taken aback by how all the staff go out of their way to tell us about everything that happens in the care home and have all introduced themselves to us.

Reply from Fae Doherty, Marketing Officer at Bradwell Court Residential Care Home

Dear David, thank you for such a wonderful review, we are so pleased to hear how happy you are with both our team and the care we provide. I will be sure to pass this onto the team, it is much appreciated. Best wishes, Fae.


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Review from G B (Daughter of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in well and although he prefers his own company, the staff accommodate him very well. The staff are very helpful and always willing to listen.

Reply from Fae Doherty, Marketing Officer at Bradwell Court Residential Care Home

Dear Gill, thank you so much for your kind words. I will be sure to pass your feedback onto the team at Bradwell Court. Best wishes, Fae


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Review from M B (Wife of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall care for my husband is extremely good. I would recommend this home to other people in the same situation.

Reply from Fae Doherty, PR Officer at Bradwell Court Residential Care Home

Thank you for your feedback, it really is invaluable to our team and to the families of potential residents. Best wishes, Fae


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Review from D K (Wife of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the way my husband is cared for by the staff.

Reply from Fae Doherty, Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for your kind feedback. It is wonderful to hear how pleased you are with the care being provided to your husband. I will be sure to pass your kind words onto the team at the home. Best wishes


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Review from Ian B (Son-in-law of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with my father in laws room - huge and comfortable. Always clean and tidy, with a great view of the garden.
Communal areas are well set up and the staff are attentive and take an interest in all the residents.
Safety is very high in staffs minds ( I accidentally set off a door
alarm and three or four staff were there in seconds).
Very happy and father in law is too.

Reply from Fae Doherty, Marketing Officer at Bradwell Court Residential Care Home

Dear Ian, wow - what a wonderful review! Thank you so much, your feedback really is invaluable to us. It is wonderful to hear how pleased both yourself and your father-in-law are with the care provided at Bradwell Court, I will be sure to pass this on. Best wishes


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Review from B K (Daughter of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother transferred to Bradwell Court from another residential care home in September 2018. Since her transfer, I have noticed a great improvement in her demeanour. She is brighter, more talkative and looks very well. Although I was anxious about a transfer at her advanced age, she settled in very
quickly and I have not heard her complain about anything. The staff are kindly and encouraging. The lady who runs the activities has managed to involve mother in them and particularly in the lovely parties which are held at the home.
I am very pleased. The only criticism is the size of the public rooms which are too small for the furniture.

Reply from Fae Doherty, Marketing Officer at Bradwell Court Residential Care Home

Thank you so much for your wonderful feedback. It is lovely to hear about the change you have noticed in your mother; our staff do strive to enrich the lives of our residents. I hope she continues to be very happy with us, I will be sure to pass this onto the team at the home. Best wishes


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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Bradwell Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for Bradwell Court Residential Care Home is calculated as follows: ( (256 Excellents x 5) + (5 Goods x 4) ) ÷ 261 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradwell Court Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (4)

Lorraine

Lorraine Colclough

Job Title: Home Manager

Joined: 2021

Lorraine has led our team as Home Manager since 2021.
"There is an excellent support network within Sanctuary Care and I really believe in and value the commitment to ensuring fulfilment and a person-centred approach to all of the residents that live with us."


Kellie

Kellie Sproson

Job Title: Deputy Manager

Joined: 2016

For me Sanctuary Care represents inclusion. I feel part of a team almost like a family. Since joining in 2016, I have been empowered, educated, up-skilled and promoted whilst being supported to deliver the best possible care to a very high standard.


Gemma

Gemma Thornhill

Job Title: Administrator

Joined: 2015

I have worked at Bradwell Court since 2015, during this time I have been given great opportunities to progress and develop my knowledge in the different roles I have worked in. I continue to grow and progress in my role and with the support of the team, work together to provide the best environment for our residents.


Sam

Sam Holdcroft

Job Title: Maintenance Officer

Joined: 2006

I have worked for Sanctuary for over 15 years covering two sites. I enjoy my job and have made a lot of good friends.


My enjoyment is knowing that I give a high standard, ensuring the health and safety of all staff and residents and I take my job extremely seriously.