Bradwell Court Residential Care Home

Bradwell Grove, Congleton CW12 3SA
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10 82 Reviews
  • Bradwell Court Residential Care Home, Congleton
With a team of devoted staff, many of whom have been there for over 15 years, Bradwell Court has a warm, family feel. Providing residential and dementia care, they also provide pre-bookable respite care breaks.

The 27 bedrooms are incredibly spacious and beautifully decorated, with walk-in ensuite bathrooms.

The large, enclosed gardens are stunning and are a wonderful place to relax with loved ones, who are welcome at any time. This summer they have had a complete transformation and feature beautiful flower beds, solar lighting, a water feature and rockery. There are also wheelchair friendly pathways and raised planters, so they can be enjoyed by everybody.

This summer the residents and their loved ones enjoyed a beach-themed day in the gardens, with an ice cream van, beach games and sandpits.

And the residents have loved growing their own fruit and vegetables, which the chef has used in the kitchens. They have grown everything from tomatoes and runner beans, to celery, carrots and broccoli.

The team are passionate about enriching the lives of their residents, who have a very active role to play in how their home is run, providing feedback on everything from the menu to the activities.

Many of the residents enjoy baking and gardening with the staff, or helping to prepare the vegetables for dinner, as many would have done in their own homes, giving them a sense of purpose and belonging.

And the chef makes delicious, home-cooked meals, from roast dinners with all the trimmings, to stir fries and curries, with home-baking for afternoon tea.

There is so much going on at Bradwell Court, from crafts and games, pamper sessions and music and movement, to live entertainment. And a hairdresser visits for regular appointments in the salon.

The home also has its own private Facebook group for family and friends, so they can see what their loved ones have been enjoying doing.

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Care Provided by Bradwell Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lorraine Colclough (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Single Rooms with ensuite Wet Room (27)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bradwell Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,143
    • RESPITE Self-Funded Residential Care from £1,143

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1143 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Bradwell Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Bradwell Court Residential Care Home Reviews (82)

Total of 82, showing 61-80
10

Bradwell Court Residential Care Home has a Review Score of 10 (9.981) out of 10, based on 22 reviews in the last 2 years. Over all time Bradwell Court Residential Care Home has 82 reviews.

Overall Experience

  • 67
  • 14
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Date Published

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Review from Diane (Daughter of Resident) published on 6 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Bradwell Court in October 2016.
Her time there was a good experience for all of us.
The carers are so very kind and the size of the bedrooms are really big.
The manager hires great staff and manages the home in a very efficient and tidy manner.
We were constantly grateful for all
the genuine care that mum was given and the thought put into making her comfortable.
We were sad that Mum had to leave for nursing care.

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Review from Douglas M (Nephew of Resident) published on 28 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with all aspects of care.
All staff are extremely friendly, welcoming and caring. My aunt is as comfortable and content in Bradwell Court as she could be.
We are extremely pleased that the Methodist minister recommended Bradwell Court to us, My aunt's room is large and comfortable
and reminds her of her own home.
Thank you for caring so well for my aunt.
Keep up the very good work.

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Review from Sue (Daughter of Resident) published on 3 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the above care home since March 2013. I have been totally satisfied with the quality of her care, the flat she occupies and the staff. I have always found the staff treat my mum (who has dementia) with empathy and dignity and are very kind and considerate with her. In
the event of her needing medical treatment I am kept informed at each stage of her care. In my professional career in the NHS I have had reason to visit many care homes and Bradwell Court is definitely an excellent example.

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Review from Brian (Husband of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring.


Very helpful.


Always willing to listen.


Very pleasant and friendly.


Need I say more?


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Review from Allan E (Son of Resident) published on 9 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff; they are wonderful, kind and caring. They attend to individual needs, providing activities and special events to encourage the residents to become interested and involved. They are good humoured and exhibit warmth and patience to the residents. Also, as visitors, we have always felt very welcome.


Rooms

and the communal area; they are clean, airy, and spacious. The enclosed garden area is attractive and provides an easy way to enjoy the outdoors.


Meals; they are excellent in terms of quality and the options given at each meal time. The cafeteria staff also are very welcoming to visitors offering tea and biscuits and, if needed, even a meal for distant visitors!


Dad has been treated with respect and in a very compassionate way. I believe he is happy there.


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Review from D C (Daughter of Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is a new resident in Bradwell Court she is treated with the utmost dignity and care. The staff are excellent. Management very supportive. Activities well organised. Mum seems to enjoy joining in.

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Review from Gillian F (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at this home has in my opinion vastly improved since my mother first arrived. All her needs at present have been met.
I feel confident she is treated with all due respect.

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Review from A R (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are all very caring and because it is a relatively small home, know all the residents and their family history and interests personally. This makes a lot of difference and means more than fancy furnishings. Rooms are large and bright.

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Review from Val K (Friend of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find carers very friendly and helpful.
Nice atmosphere and always clean. Residents seem very content.

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Review from P S (Friend of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Bradwell Court on a very regular basis. The care and the cleanliness are extremely good.
The staff are excellent, sometimes under very difficult circumstances. Their patience is second to none. The meals are very good and presented very well.

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Review from Anne (Daughter of Resident) published on 14 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My criteria for finding a care home for Dad was to find somewhere in which I thought I would be happy myself. After looking at many homes and being disillusioned, we finally found Bradwell Court and knew that was the place. It has everything we could wish for.

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Review from Tim S (Husband of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very settled in Bradwell Court and regards it as home.
The staff are very attentive to the residents and are also friendly and helpful to visitors.
It must also be mentioned that the building itself is kept in clean and well-maintained order.

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Review from Gladys O (Resident) assisted by family/friend published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to feeling insecure at my own home, I came to live at Bradwell Court Residential Care Home where I now feel looked after and safe.

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Review from Sue R (Daughter of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is cared for with dignity and respect. My dad and I are usually informed of any changes, however, we were not aware that she had recently had an eye test.
Most of all, I feel my mum is happy and it pleases me the way staff interact with me.

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Review from Julie J (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived here for the past 12 months and I have no complaints about her care. She seems happy here and settled.

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Review from Gerald H (Son of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a friendly welcome from the staff who remember us each time we visit Mum. Excellent care.
We receive feedback regularly at home on the telephone and by post.
Most importantly, my mum settled well and is very happy in her new home. We can't recommend Bradwell Court highly enough.
Many thanks
to all the staff.

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Review from Caroline S (Daughter-in-law of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Bradwell Court for 12 months. She is cared for and happy here.

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Review from T H (Son of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has been here she has received a good standard of care and attention we as a family are very pleased with how mum has settled in and are assured that she is in a secure environment with close attention and care from the staff. The general environment appears homely making it easier for mum
to adapt.

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Review from Jean G (Daughter of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bradwell Court Congleton are wonderful, nothing is too much trouble and they will help in any way possible. The care to the residents is complete caring, helpful, honest and trustworthy. Can't thank them enough.

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Review from Jenny C (Daughter of Resident) published on 9 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family were extremely pleased with Bradwell Court Residential Care Home, from the manager to the care staff and caterers. Mum was cared for massively in this lovely home, from the bottom of our hearts we want to Thank You. Even on the day that mum sadly passed away she was treated with privacy,
dignity, loyalty and respect. Once again you were all very kind. Carry on with your fabulous work ethic!!! CARING for people.

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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Bradwell Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for Bradwell Court Residential Care Home is calculated as follows: ( (256 Excellents x 5) + (5 Goods x 4) ) ÷ 261 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradwell Court Residential Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (4)

Lorraine

Lorraine Colclough

Job Title: Home Manager

Joined: 2021

Lorraine has led our team as Home Manager since 2021.
"There is an excellent support network within Sanctuary Care and I really believe in and value the commitment to ensuring fulfilment and a person-centred approach to all of the residents that live with us."


Kellie

Kellie Sproson

Job Title: Deputy Manager

Joined: 2016

For me Sanctuary Care represents inclusion. I feel part of a team almost like a family. Since joining in 2016, I have been empowered, educated, up-skilled and promoted whilst being supported to deliver the best possible care to a very high standard.


Gemma

Gemma Thornhill

Job Title: Administrator

Joined: 2015

I have worked at Bradwell Court since 2015, during this time I have been given great opportunities to progress and develop my knowledge in the different roles I have worked in. I continue to grow and progress in my role and with the support of the team, work together to provide the best environment for our residents.


Sam

Sam Holdcroft

Job Title: Maintenance Officer

Joined: 2006

I have worked for Sanctuary for over 15 years covering two sites. I enjoy my job and have made a lot of good friends.


My enjoyment is knowing that I give a high standard, ensuring the health and safety of all staff and residents and I take my job extremely seriously.