Carmel Lodge Care Home

London Road, Adlington, Macclesfield SK10 4NJ
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9.5 57 Reviews
  • Carmel Lodge Care Home, Macclesfield
Carmel Lodge is located on the edge of Poynton and is convenient for anyone travelling by car. The M60 motorway and the A34 provides easy access to those visitors who have to travel some distance. Local shops, library, hairdressers, surgery, pharmacy and public house are all within short walking distance.

This privately owned home was purpose built in 2006 and offers residential dementia care for 36 residents. All bedrooms are single with en-suite facilities. Each floor has assisted showers and bathrooms. All rooms are fully carpeted and decorated to a high standard. Each room contains a television point, nurse call system, telephone point, fire detection, bed, wardrobe, arm chair, chest of drawers, central heating with thermostatic controls and safety guards.

Residents can enjoy the well maintained garden with a large patio area, as well as the landscaped gardens and conservatory. Parking is available for 12 cars.

Visitors are always welcome.

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Care Provided by Carmel Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Mike Grimes (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2007
    • Number of floors: 2

Funding & Fees Guide for Carmel Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,210

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Carmel Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Carmel Lodge Care Home Reviews (57)

Total of 57, showing 1-20
9.5

Carmel Lodge Care Home has a Review Score of 9.5 (9.515) out of 10, based on 11 reviews in the last 2 years. Over all time Carmel Lodge Care Home has 57 reviews.

Overall Experience

  • 38
  • 17
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Date Published

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46

Review from Diana B (Wife of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Carmel Lodge Care Home from 21.06.2024 until his death on 13.12.2024. From the day he arrived the staff treated him with great respect, dignity, interest and humour. After having 3 weeks in hospital, he improved dramatically, mentally and physically under their care. Sadly
at the beginning of December he had another major vascular incident. Their palliative end of life care was amazing, going above and beyond what was necessary. My heartfelt thanks go to the manager and all his staff for ensuring my husbands end of life was peaceful and dignified. Thank you.

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Review from T J (Husband of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been consistently kind, warm and gentle with my wife. She has settled well into the home. They have also been welcoming and supportive of me through this transition.

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Review from T S (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very settled at the home and benefits from the routine and calm, caring help. This has helped her anxiety. The staff are very competent and caring. This includes the ancillary staff. I am kept informed appropriately as to my mother's health and care needs and what is happening in the home.
There are opportunities for her to have her hair done, which she appreciates and other services such as chiropody and eye testing. The activities offered are entertaining in part for her - she is unlikely due to her condition and nature to join in all these.

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Review from J M (Daughter of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit my Mother on a weekly basis and have always found her to be clean and content, more importantly, she had her own clothes on.

Reply from Michael, Home Manager at Carmel Lodge Care Home

Thank you for the comment, I'm glad to hear this. We pride ourselves on making all of our residents feel comfortable and happy.


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Review from A B (Wife of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my husband has only been a resident for a short time, I have been very pleased with the care and attention he has received from the lovely, sensitive staff. The overall ethos stems from the excellent manager and her co-manager. This is reflected throughout all aspects of the care home. Because
of this I can now relax, knowing he is in capable and experienced care.

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Review from Linda W (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both myself and my family are very grateful and pleased with the care my Mother is receiving. The atmosphere at the home is cheerful and relaxed. My Mother is cared for with dignity and understanding. Good range of activities and care taken to ensure diet and fluid intake monitored. Wonderful staff.
They keep me informed of any change in her health.

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Review from Sylvia B (Daughter-in-law of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is a resident at the above care home, the home is very welcoming, clean, and secure. It was a sad day for all the family when we had to make the heartbreaking decision to place him in a home, but it was not healthy and from a safeguarding issue to have him at home with the mother-in-law
as they both had different needs. The staff are friendly, professional, courteous, informative, and genuinely care for all in their care. I would like to extend my gratitude and thanks for looking after our father-in-law so well and he looks happy and content.

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Review from Derek R (Husband of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management staff are so friendly and helpful. The carers and nurses are so kind and helpful. The events ladies do a wonderful job. The cleaners are brilliant and friendly.
Thank you to everyone.

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Review from Gill J (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has had two falls in as many months - should softer flooring be installed to prevent this?
Overall, 80% of the staff are very caring and look after my mother very well. They are all very patient and the younger members of staff are very good.

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Review from Leslie M (Relative of Resident) published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home itself is very good and staff are wonderful, easy to speak to and just get along with, from reception and upwards. I think they try their best to help residents as best they can, even when it seems they're short-staffed you can see that at times. We have all gone through difficult times, like
Covid, and I thought all staff showed their conviction to their work.

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Review from Peter G (Husband of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not ask for better care!

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Review from Deborah B (Daughter of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been treated with the utmost kindness and respect since he moved into the home. He settled in quickly and seemed happy and settled from the start. The staff are all very caring and compassionate and the overall standard of care is excellent. He really seems to enjoy the companionship of
the other residents, often believing that he is on holiday - which can only be a good thing! I am especially grateful to the deputy matron, who goes above and beyond in her care. Thank you.

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Review from Andy T (Son of Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made to feel welcome by all staff. You can feel the atmosphere as soon as you walk in the place, it's friendly and relaxing somehow at the same time. Nothing seems too much trouble from top to bottom and Mum looks good every time I visit! Care, food, etc. are excellent.

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Review from V H (Wife of Resident) published on 4 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On our diamond anniversary, the staff at Carmel Lodge Care Home went to the trouble of entertaining my husband, myself and my sister to a tasting lunch. There were flowers, balloons etc.
But it was the kindness shown which pleased me. The staff are wonderful, all of them.

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Review from Thomas N (Husband of Resident) published on 15 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being asked to comment on things I don't know about e.g. food and drink, activities.
Surprised the home does not have decaffeinated tea and coffee, caffeine is a stimulant and with thirty-six residents at least some of them will react badly to the caffeine. I personally cannot get to sleep until 2
or 3 am if I have caffeine. I use supermarket decaffeinated tea bags.

Reply from Jackie Hirst, Marketing at Carmel Lodge Care Home

Thank you for your feedback, going forward we will ensure decaffeinated tea bags are ordered.


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Review from F W (Daughter of Resident) published on 24 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carmel Lodge Care Home is a well-run home, clean and had a calming atmosphere even in these strange times with the pandemic.
The staff have continued to treat my mum with great care and affection, which she responds to even now that Alzheimer's has got a great hold on her.
I cannot fault the care
and attention Mum has received over the last 4 years and would highly recommend Carmel Lodge.

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Review from F S (Daughter of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were initially anxious about putting our dad into a care home but we needed some respite care. From our first contact with Carmel Lodge to the day our dad left, we were very pleased with the care our dad received. All the staff were extremely friendly and caring to both our dad and ourselves. Dad
enjoyed the food and said they made a decent cup of coffee!

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Review from Gail D (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was placed at Carmel Lodge via social services after a prolonged stay in the hospital, so I didn't get a chance to view the home or facilities beforehand, and there was no visiting due to Covid. However, when I was eventually allowed to visit, I was very impressed by the level of care my mum
is receiving. Your staff are amazing, nothing is too much, and this applies to management all the way through to your maintenance staff. My only reservation is that the bedrooms are very tired looking, I have tried to make her room better with bedding and pictures, but the chairs are a bit grubby. That said, I believe this is to be addressed in the coming months.

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Review from J H (Daughter of Resident) published on 9 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff have always been extremely understanding, caring and supportive.
I really appreciated being able to visit my mother when her health deteriorated suddenly.

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Review from John C (Son of Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is always helpful and polite. Appear very responsive to my Mum's needs. The facility always clean and tidy. Have generally kept me up to date through the COVID-19 pandemic. Unfortunately have not been able to video call due to IT issues at the facility.

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Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Carmel Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.515 for Carmel Lodge Care Home is calculated as follows: ( (82 Excellents x 5) + (35 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 130 Ratings = 4.515

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carmel Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Mike

Mike Grimes

Job Title: Home Manager

Hi, my name is Mike. I am the Home Manager of Carmel Lodge, I'm a Registered Nurse. I spent 9 years at the NHS as a Staff Nurse and some time as a Charge Nurse, I have always worked with elderley dementia and have a true love for it.


Frequently Asked Questions about Carmel Lodge Care Home

What types of Care is Carmel Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Carmel Lodge Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Carmel Lodge Care Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Carmel Lodge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Carmel Lodge Care Home to the centre of Macclesfield?

5.5 mile(s) as the crow flies, distance by road may be significantly further.