Carmel Lodge Care Home

London Road, Adlington, Macclesfield SK10 4NJ
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9.5 57 Reviews
  • Carmel Lodge Care Home, Macclesfield
Carmel Lodge is located on the edge of Poynton and is convenient for anyone travelling by car. The M60 motorway and the A34 provides easy access to those visitors who have to travel some distance. Local shops, library, hairdressers, surgery, pharmacy and public house are all within short walking distance.

This privately owned home was purpose built in 2006 and offers residential dementia care for 36 residents. All bedrooms are single with en-suite facilities. Each floor has assisted showers and bathrooms. All rooms are fully carpeted and decorated to a high standard. Each room contains a television point, nurse call system, telephone point, fire detection, bed, wardrobe, arm chair, chest of drawers, central heating with thermostatic controls and safety guards.

Residents can enjoy the well maintained garden with a large patio area, as well as the landscaped gardens and conservatory. Parking is available for 12 cars.

Visitors are always welcome.

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Care Provided by Carmel Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Mike Grimes (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2007
    • Number of floors: 2

Funding & Fees Guide for Carmel Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,210

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Carmel Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Carmel Lodge Care Home Reviews (57)

Total of 57, showing 21-40
9.5

Carmel Lodge Care Home has a Review Score of 9.5 (9.515) out of 10, based on 11 reviews in the last 2 years. Over all time Carmel Lodge Care Home has 57 reviews.

Overall Experience

  • 38
  • 17
  • 2
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  • 0

Date Published

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5
11
46

Review from T F (Daughter-in-law of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and well-run home.
My mother-in-law is very happy here.
We fell she is being very well looked after.

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Review from S F (Granddaughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Feel extremely lucky that my grandma is looked after by so many amazing team members. Thank you for keeping her safe during COVID-19. Amazing.

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Review from E W (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent. Standards very high.

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Review from Elizabeth J (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good standard of care and cleanliness. All staff know all the residents and I am happy that Dad is well cared for all the time. I am particularly pleased with the visiting process to keep residents safe and happy during these difficult times. All queries have been quickly and efficiently dealt with
by the team.

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Review from A B (Daughter of Resident) published on 31 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care mum is received is the best she has ever had. The consistency of care is keeping her well and she is the most stable she has been in many years. Thank you

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Review from D S (Son of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother during the Coronavirus lockdown and was very pleased to find the home was calm and relaxed, with no sign of stress among staff or residents. It felt the same as usual, which was a real achievement, given the very difficult circumstances.

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Review from S C (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very nice. There is a pleasant atmosphere at Carmel Lodge.

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Review from A H (Husband of Resident) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the six years that my wife has been resident at Carmel Lodge, she has been cared for with unfailing professionalism, kindness and affection. She is well-fed, comfortable and responds to some of the activities, in so far as her severe stage dementia permits. I cannot believe that her care could
be provided any better.

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Review from M C (Son of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff very helpful and attentive.

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Review from Geoffrey S (Husband of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All carers have a friendly and sympathetic manner. Checks and duties are performed punctually. Home is clean and tidy. Visitors parking and welcome is good.

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Review from John C (Cousin of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin appears to have settled in very well at Carmel Lodge Care Home and seems at ease with staff and other residents. She enjoys the company and the environment in general and is friendly and helpful to other residents. There is a sense to me that she feels at home.
She has told me on several
occasions that she enjoys the food and eating communally in the dining room and speaks highly of the care and catering staff.

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Review from Jane D (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that my mum is extremely well cared for with understanding and affection, even though she can sometimes be a little difficult due to her dementia. I appreciate the continuity of staff, which is very important to her since she has now been in Carmel Lodge for over three years. In the past, I did
express concerns over cleanliness in the home, but this problem appears to have been completely overcome.

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Review from Michael C (Son of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came last April, she is very happy and settled.
All the staff are very helpful and friendly.
We would always recommend Carmel Lodge.

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Review from Ruth N (Daughter of Resident) published on 23 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's Alzheimers had degenerated rapidly at the end of 2017. As this was my business' busiest time I was desperate to get him somewhere safe, quickly. The staff came to visit us in his house and we discussed the possibility of respite care, leading to a permanent stay if all went well.


Luckily

there was a room available and within a week Dad was able to move in. He settled in very well and seemed to relax hugely from the relief of knowing that he was somewhere safe (he'd taken to wandering in the dark).


From the outset, the staff were friendly, helpful and welcoming. He's been there for 2 1/2 months now and this has not changed. There's an open door policy for visitors (with the exception of mealtimes) and Dad's needs are perfectly catered for by specialist dementia care staff. He is really happy and gets on well with the other residents. The couple of times I've taken him out (to hospital appointments) he's quite happy to return to the safety of the place he now lives.


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Review from Richard P (Brother of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is run in a caring and proficient manner. The staff deal with the residents in a professional, caring and sympathetic manner. The food, cleanliness and general appearance of the home are of a high standard and residents look to be well looked after.

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Review from Inge (Daughter of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum now appears to be very settled now after some upset initially. She has gained a little weight and is taking her medications as prescribed.
She is engaging in a variety of activities and enjoying socialising.
We are kept informed by the home as to how she is whenever we call.
We are satisfied
with how she has settled now.

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Review from J M (Daughter of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum initially went for respite and is now there permanently. It's not perfect but after viewing several others we decided it was the best home we'd visited. The staff are what makes the place really - friendly and approachable and easy to talk to about anything. The food is good and the rooms are very
pleasant and kept clean.
Varying stages of dementia can sometimes be problematic.

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Review from Clifford P (Husband of Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is fantastic, my wife is a difficult person but has settled in well because of the staff.

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Review from Pat (Daughter of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with mother's care. Staff are considerate to her needs and accommodate her to their best. Food is excellent and accommodation is clean.

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Review from Helen (Daughter of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Carmel Lodge for just over one year. She says the staff are very kind and caring and this is my experience too.
They go out of their way to be helpful.
The home is always clean and smells fresh.
My mum has to have a pureed diet because of swallowing difficulties.
Although the food
always smells good, I think there could be a bit more imagination used for mum's evening meal which often seems to be soup or scrambled egg.
The décor in the lounge is lovely and bright and fresh, having recently been decorated but the bedroom could do with 'freshening up' and the chairs in the lounge are too low for mum to get out of unassisted unless she is sat in the higher arm chair we brought in specially for her.
The backup services provided (hairdresser, chiropodist, doctor etc) are good.
I would welcome more reviews 1:1 of mum's progress and care.
I wish there could be a lot more activities provided for mum to join in with.

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Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Carmel Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.515 for Carmel Lodge Care Home is calculated as follows: ( (82 Excellents x 5) + (35 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 130 Ratings = 4.515

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carmel Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Mike

Mike Grimes

Job Title: Home Manager

Hi, my name is Mike. I am the Home Manager of Carmel Lodge, I'm a Registered Nurse. I spent 9 years at the NHS as a Staff Nurse and some time as a Charge Nurse, I have always worked with elderley dementia and have a true love for it.