Carmel Lodge Care Home

London Road, Adlington, Macclesfield SK10 4NJ
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9.5 57 Reviews
  • Carmel Lodge Care Home, Macclesfield
Carmel Lodge is located on the edge of Poynton and is convenient for anyone travelling by car. The M60 motorway and the A34 provides easy access to those visitors who have to travel some distance. Local shops, library, hairdressers, surgery, pharmacy and public house are all within short walking distance.

This privately owned home was purpose built in 2006 and offers residential dementia care for 36 residents. All bedrooms are single with en-suite facilities. Each floor has assisted showers and bathrooms. All rooms are fully carpeted and decorated to a high standard. Each room contains a television point, nurse call system, telephone point, fire detection, bed, wardrobe, arm chair, chest of drawers, central heating with thermostatic controls and safety guards.

Residents can enjoy the well maintained garden with a large patio area, as well as the landscaped gardens and conservatory. Parking is available for 12 cars.

Visitors are always welcome.

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Care Provided by Carmel Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Mike Grimes (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2007
    • Number of floors: 2

Funding & Fees Guide for Carmel Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,210

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Carmel Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Carmel Lodge Care Home Reviews (57)

Total of 57, showing 41-57
9.5

Carmel Lodge Care Home has a Review Score of 9.5 (9.515) out of 10, based on 11 reviews in the last 2 years. Over all time Carmel Lodge Care Home has 57 reviews.

Overall Experience

  • 38
  • 17
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Date Published

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Review from Ardaal G (Daughter of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has settled well. The home is inviting and the staff are caring. The home looks a little shabby at present and could do with upgrading, especially the décor.


The standard of cleanliness is fabulous and the cleaners work so hard to avoid all nasty smells. The chefs work hard but I feel they could

provide better food (not their fault) but their budget appears limited.

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Review from Jackie K (Wife of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have reviewed Carmel Lodge approximately 3 months ago and my view has not changed. If every care home was excellent as this then the world would be a better place.
My husband has been here 4/5 months and I am so happy we found it. The care, food, facilities, activities cannot be faulted.

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Review from J L (Husband of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been pleased with the rapport the staff have with my wife. There is always a smile on their faces when they talk to her. My wife never seems stressed.

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Review from Steve (Son of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice, clean place. Staff very, very helpful.
Always available for a chat and know about my mother immediately.

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Review from James C (Son of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care home manager is approachable, understanding and ensures all decisions made are best for the residents.

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Review from John (Husband of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had been looking after my wife with Alzheimer's for 5 years when I had to be admitted to hospital with a broken leg. In my absence, my daughters concluded that my wife would need to be admitted to a care home for respite care. They visited several homes and finally chose Carmel Lodge. In the event
I was in hospital for 7 weeks and my wife's condition deteriorated and she had to stay in Carmel Lodge. Although I wish I could still look after her I am sure that my wife is in the right place. She is happy and content and gets all the loving care she needs. Our family had made the right choice for their wife and mother.

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Review from Gill (Daughter of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Carmel Lodge for 6 months. For the family, this has been a difficult time but knowing she is safe and confident she is being well cared for has made this time easier. The staff are lovely, everyone is known by name and treated with love and respect. Friends and family are always made
welcome and encouraged to stay or share a meal. Mum has made friends and has gradually come to regard this as a home. Mum loves to keep busy and seeing her laughing or smiling whilst tap dancing or singing along reassures that we've made the right decision.

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Review from Jean B (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Carmel Lodge since August 2016.
I find the home very friendly and caring. Mum settled in from day 1 and continues to thrive. We have had a few changes the last few months though, the manager left unexpectedly which left me very concerned re my mother's care. We then had a temporary
manager who came in to cover and she turned the home around in the space of 2 months. Upstairs was decorated, new chairs delivered, the cleaning had improved dramatically and the care was just as good.
We now have a new manager who has only been there a few weeks, so it's too soon to say how things will progress, she seems very nice, friendly and caring so hoping that everything now settles and we see some more improvements.
I can only go off my own experiences, but I am now very happy that mum is being taken care of very well and I can only speak highly of the home.

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Review from Ella P (Wife of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was greeted by a friendly happy group of staff. After my previous experience it was wonderful to see staff smiling. He has had two strokes and is unhappy to be in care, however it is in my view the only answer. The manager and her staff are wonderful in the loving and professional way they
treat these unfortunate patients, none of us want to find ourselves in a care home but a caring home is what I have found and for my husband and myself. I thank God for places like Carmel Lodge.

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Review from S B (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went to Carmel Lodge for five weeks respite care. The experience was great, the staff are extremely helpful and caring. Mum recovered very well in this environment.

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Review from Andrew H (Son of Resident) published on 29 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad suffered vascular dementia and stayed at Carmel Lodge from October 2015 until April 2016 when he died peacefully in his room.


I visited my Dad almost daily, and at different times of the day so I think I have a good insight into the level of care provided at Carmel Lodge.


The staff were

never less than absolutely outstanding. The love they give to all the residents is genuine and moving, and I struggle to find the superlatives to say how much I admire and am grateful to them for the difference they made to my Dad's last few months. The love and respect they put in to the Christmas Dinner will stay with me forever, and I will no doubt shed a tear each Christmas Day as I remember it for the rest of my life.


If you've not guessed yet, I think they are fabulous.


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Review from Brendon P (Son of Resident) published on 12 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother celebrated her 100th birthday at Carmel. Staff and management went out of their way to ensure she had a great time and she certainly did. She has been at Carmel nearly two years and we are very pleased with the quality of care. As I live in Australia I can only visit occasionally.

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Review from Andrew G (Son of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a very difficult decision to place mum into care but the right one considering she was no longer safe in her own home due to the Alzheimer's. We placed mum at Carmel Lodge initially for respite care but very quickly realised that mum was improving sue to the fantastic treatment she was receiving.
She now has a routine to her life and no longer struggling with dressing and other tasks. Thanks to the care she was receiving mum is very settled and our worries and concerns have greatly reduced.

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Review from Lynne M (Daughter of Resident) published on 30 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Carmel Lodge for 2 weeks respite. The manager and the staff are wonderfully caring and welcoming. The atmosphere is relaxed, with a sense of calm, which is quite remarkable given that most of the residents are suffering with various stages of dementia. All the staff are cheerful and
attentive, and they treated my mum with much kindness and respect, attending to her needs really well.


I would highly recommend Carmel Lodge to anyone.
Cost* I believe the weekly cost of care home in general is very expensive, so, comparatively speaking, this charge is fair.


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Review from Jane A (Wife of Resident) published on 18 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Carmel Lodge for the past three months. During this time my husband has received excellent care which is due to the dedication and professionalism of the staff and manager. They always have time to have a chat with him which has helped him settle in. Additionally the
manager and staff have been very supportive to me offering reassurance at all times. Myself and my family feel very fortunate to have found such a lovely, well run care home for our loved one as he is very happy and content.

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Review from Elizabeth L (Friend of Resident) published on 6 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend here since she took up residence and have never seen a staff member reacting to even the most difficult residents except with friendly patience, it is most impressive. The home is kept immaculately clean. Residents are allowed to remain in their own rooms rather than sit
in communal areas, if that is what they want.

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Review from Maureen J (Friend of Resident) published on 27 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I find Carmel Lodge a super care home. We were relieved when our friend went into Carmel Lodge, she was so happy and relaxed, that made us feel better. We have seen other homes and believe me Carmel Lodge is a the top for everything, they make us feel so welcome. I even said to my husband
I wouldn't mind coming here when the time is right. So our hats off to Carmel Lodge, all the care team who do a wonderful job. We have seen it with our own eyes. When we have gone visiting no matter when we go different days Carmel Lodge is always spic and span. This place needs to be awarded for such a high degree in everything they do well done!

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Current Review Score: 9.5 (9.515)

Overview of Review Score

The Review Score of 9.5 (9.515) out of 10 for Carmel Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.515 for Carmel Lodge Care Home is calculated as follows: ( (82 Excellents x 5) + (35 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 130 Ratings = 4.515

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Carmel Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Mike

Mike Grimes

Job Title: Home Manager

Hi, my name is Mike. I am the Home Manager of Carmel Lodge, I'm a Registered Nurse. I spent 9 years at the NHS as a Staff Nurse and some time as a Charge Nurse, I have always worked with elderley dementia and have a true love for it.