The Cedars

Brookfield Drive, Holmes Chapel, Crewe CW4 7DT
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9.9 42 Reviews
  • The Cedars, Crewe
The Cedars has been purpose-designed to offer a homely setting, with a pleasant social atmosphere for older people with care needs. The home is very much a part of village life, with many residents from the immediate vicinity. Friends and family regularly pass through the home to visit residents and there is a family feel between residents and the care team, who are well established and have worked in the home for many years. The home is set within beautiful grounds and has well established gardens for residents’ enjoyment.

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Care Provided by The Cedars

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Nicola Gallimore (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for The Cedars

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £900
    • RESPITE Self-Funded Residential Care from £950
  • (these prices are only a guideline, please contact The Cedars to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Cedars Reviews (42)

Total of 42, showing 1-20
9.9

The Cedars has a Review Score of 9.9 (9.881) out of 10, based on 17 reviews in the last 2 years. Over all time The Cedars has 42 reviews.

Overall Experience

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  • 13
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Date Published

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25

Review from F Y (Daughter of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved a few months ago to The Cedars and we have been very impressed with the quality of care shown to him. The home is very clean and to a high standard of maintenance, he always says the meals he has are excellent. The staff and management are most welcoming and attentive and keep us informed
of any issues or needs he may have.

Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for your lovely feedback. We're so pleased to hear that your father is happy at The Cedars and that you're impressed with the care, environment, and communication. Your kind words mean a lot to our team.


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Review from F G (Daughter-in-law of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Ceders is a truly amazing place. The care, support and kindness is exceptional.
When we visit the staff are friendly and kind and it is clear to see the level of care is to a very high standard. Questions are answered and if we need any help or advice we are listened to.
So glad our family member
is in such a great place. Thank you.

Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for choosing The Cedars Care Home for your care and for sharing your positive experience with us. We are delighted to hear that you are satisfied. I will pass your feedback on to the home team.


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Review from Jane T (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the home. My mum didn't want to go into a home but now she loves her little 'flat'. The staff are all amazing and look after her so well. Recently I have been going in for a day to make Xmas cards and everyone seems very caring and friendly. The residents who make the cards with
me seem to enjoy themselves.

Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for your feedback we are very pleased to hear your mum is happy at The Cedars. I will pass on your kind words to the rest of the team.


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Review from J S (Sister of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been at The Cedars for over 4 years. She is very happy there. Their care is exceptional, could not ask for better, and they look after her every need. Everyone deserves a medal, very happy place to live, well done everyone.

Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for choosing The Cedars Care Home for your care and for sharing your positive experience with us. We are delighted to hear that you are satisfied with your tailored care. I will pass your feedback on to the home team.


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Review from J C (Niece of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has never been so happy. It is a joy to see her smiling and engaged and joining in with the activities. The staff are awesome. Outstanding care. Family are informed and get involved. Staff are caring and responsive. Clean and welcoming environment.

Reply from Nicky Gallimore, Home Manager at The Cedars

We are really pleased to hear your aunt is settling in well. Thank you for your positive feedback and I will be sure to pass on the message to the rest of the team.


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Review from A S (Daughter-in-law of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would just like to say how 'homely' friendly The Cedars is. Welcomed, the whole stay was enjoyable and care was excellent. Thank you and can happily recommend The Cedars. The staff are all very friendly and helpful.

Reply from Nicky Gallimore, Home Manager at The Cedars

We are really happy to hear you enjoyed your stay with us. I will be sure to pass on your kind words to the rest of the team.


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Review from J M (Son-in-law of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Impressed by the degree of care, especially in 'end-of-life'.

Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for sharing your experience with us. Kind regards.


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Review from H W (Granddaughter of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Warm welcome and homely environment. Very accommodating and understanding of residents' needs. Nothing is too much trouble.

Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for your kind review. We will ensure it is passed on to the team.


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Review from Shelley B (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at The Cedars for over a year before she sadly passed away, and I can't thank the staff at The Cedars enough for the outstanding care Mum had. I visited Mum most weeks and often sat with Mum and the other residents.
The staff are all passionate, caring and happy in their job.
The Cedars
is homely, one big family and I loved visiting.
They always made me feel welcome, and nothing was too much trouble.
They do activities every day and have singers or entertainers in every week.
They also do a lot of arts and crafts.

Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for your kind review. It was a pleasure to care for your mum, and I will make sure to pass your lovely words on to the rest of the team.


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Review from Molly F (Daughter-in-law of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout my mother-in-law's four weeks of respite care, we were very impressed with the exceptional friendliness and helpfulness of all staff across the entire care home. Everyone seemed genuinely happy in their job and to care with love. Staff were very attentive at all times and took the time to
engage with my mother-in-law, encouraging her to join in with the community as much as she was able. She enjoyed the company of both staff and the other residents, who were very friendly and supportive, and particularly enjoyed the dance performance. All staff were ready to listen to relatives and adapted her menu to her needs to support her to eat safely. Staff were helpful and informative, working with relatives to ensure that my mother-in-law was safe and as happy as possible and liaising with the GP to pass on any health concerns. Every one of the Cedars staff is amazing, their hard work, dedication and care make all the difference and are very much appreciated.

Reply from Nicky Gallimore, Home Manager at The Cedars

We thank you for your feedback and we are pleased to hear your experience with The Cedars was positive. I will pass on your feedback to the rest of the team.


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Review from Linda A (Daughter of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Cedars have provided a very good service to not only my mother but the family. They have met her needs totally until recently when my mum has needed to move to a nursing home. My mum has been treated really well by all the staff who complete their role professionally but most of all are friendly
and approachable. We have always been consulted with regard to care planning and involvement of other agencies. As her needs have changed the manager has always discussed matters with us. We are sorry my mum couldn't stay.

Reply from Rahi Joshi, Marketing Associate at The Cedars

We are deeply touched by your appreciation for the care and support your mum receives at The Cedars. Our dedicated team is committed to providing compassionate and tailored care to all residents. Thank you for entrusting us with her care.
Kind regards


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Review from Karen S (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was in The Cedars for 18 months. She was well and truly cared for and looked after. She always referred to the home as the hotel that does all of her food washing and ironing. She loved to dance even though she wasn't very mobile but would always get up with her walker at the first sign of music
playing.


We would highly recommend The Cedars as a care home for your loved ones. You are always made to feel welcome when you go to visit by both carers and other residents who also like to engage in conversation and activities with you.


Reply from Nicky Gallimore, Home Manager at The Cedars

We would like to thank you for your kind words and we are pleased to know both you and your mum were happy at The Cedars. I will be sure to pass on your kind words to the rest of our team. I wish you and your family all the best for the future.


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Review from Marjorie M (Respite Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived I was quite ill. The service I received from when I arrived to the day I left was outstanding. It felt like I was part of a big family, from the carers, other staff and the people I met who were like myself. I feel like I have made friends there. I will never forget my time at The Cedars.

Reply from Nicky Gallimore, Home Manager at The Cedars

We are so pleased you enjoyed your stay with us, it was a pleasure to care for you during your time here. I would like to wish you and your family all the best for the future. I will pass on your feedback to the rest of the team.


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Review from Paul R (Nephew of Resident) published on 22 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy with the care my uncle received whilst at the Cedars. The management and the team were excellent and kept us informed at all times. They were very efficient with all aspects of admin and communication and helped us re-home my uncle when it became clear he needed more one-to-one care.
I would certainly recommend this home. It is clear that everything is effectively run.

Reply from Nicky Gallimore, Home Manager at The Cedars

We are delighted to hear you had a positive experience with The Cedars and I would like to wish you and your uncle all the very best for the future.
I will pass on your feedback to the team.


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Review from Jayne F (Daughter of Resident) published on 5 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank all staff for packing my mum's stuff up, unfortunately, she had to go into a nursing care home from residential so she had to leave due to hospital recommendation so she is sad to leave. I had to empty her room today but when I got there the staff had emptied her room all
neat and tidy and moved it all downstairs, I could not believe the work they did as Mum has a lot of stuff really, all we had to do was put it in the car. I also want to say the staff have really looked after my mum during her stay there and she and I are sad to go but that’s life. All staff go one mile higher to help you in situations that arise I can not fault them, they have been fantastic and really cared for my mum during her stay there. All staff are a credit to the company, highly recommend, all of them all deserve credit. Thanks a million, today for your kind help, being unwell myself, I struggle to lift but The Cedars Care Home did all the hard work.

Reply from Nicky Gallimore, Home Manager at The Cedars

We wish you and your mum all the best for the future and we really hope she makes a full recovery! It was a pleasure to care for your mum and she will be greatly missed by both residents and staff. Thank you for taking the time to leave us some feedback, I will definitely pass your kind words on to the rest of the team!


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Review from Brenda W (Respite Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having broken my leg at the age of 87 years, I decided to apply for two-week respite care at The Cedars Care Home. I was made extremely welcome on admission, having been previously assessed. I cannot speak highly enough of the care I was given by a well-organised team of staff who were extremely competent
in the treatment I received with the management of a wound caused at the time of the break. The home was efficiently managed - including the safety of all the residents. Impressed that staff had the opportunity to enhance their training with NVQs etc.

Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for choosing The Cedars Care Home for your care and for sharing your positive experience with us. We are delighted to hear that you are satisfied with your tailored care. I will pass your feedback on to the home team.
Kind regards.


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Review from J H (Niece of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend The Cedars. My aunt has been very happy since moving in. The staff are very caring, kind and helpful and always have a smile and time to spend with residents and visitors. The residents are treated with dignity and respect. There are regular activities, such as bingo and quizzes
and singers come in to perform, which is well received. The Cedars is like a home from home; it is always warm and the home-cooked food is very good and enjoyed by all.

Reply from Rahi Joshi, Marketing Associate at The Cedars

Thank you for sharing your experience with us. We are delighted to know your aunt is happy and comfortable with her tailored care. Our residents' well-being is our principal priority, hence the team ensures a healthy and active lifestyle along with tailored care for residents. I shall pass your kind words on to the home team.


Kind regards,
Rahi.


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Review from Mary B (Daughter of Resident) published on 10 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only in there a short time before he died, but we were impressed with his care and the staff were all lovely with him. They showed him great caring, understanding and compassion and he was really happy with them. The family were all there the day he died and because he died in his own chair
the staff helped to move him to his bed in the most dignified way. Being a very religious man, the home contacted the local catholic priest who came all the way from Manchester where he was looking after his own sick mother, to give him last rites. Which we all witnessed. My dad had been made to look so peaceful in his bed.
All the family were given access to a sitting room and given tea, coffee and sandwiches. A lovely touch. Thank you.

Reply from Rahi Joshi, Marketing Associate at The Cedars

I am sorry for your loss. We are pleased to know your dad was comfortable and happy with the care provided. Thank you for your kind words, I will pass it on to the home team.
Kind regards,
Rahi.


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Review from L J (Daughter of Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff were friendly, helpful, caring and understanding. The Cedars is a very welcoming and homely place, unfortunately, Dad needed more care and had to be moved. We were very happy with him there and had no complaints whatsoever.

Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for taking the time to leave us feedback.
Even though it was only a short time, it was great to meet you all and care for your dad.
I wish you all the best for the future.


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Review from Christine P (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 95yr old mother was placed at The Cedars whilst waiting for social care at home. She was severely sight impaired and had fluctuating levels of mobility which the care staff managed really well. She was made very welcome as were we, the family when visiting. Within weeks of placement, Mum's health
deteriorated substantially. Staff were quick to act calling on support from health professionals when appropriate. Sadly, just as Mum was settling down at The Cedars she was taken into hospital for intense investigations but sadly passed away. We are grateful for the level of care and management at The Cedars and highly recommend it.

Reply from Nicky Gallimore, Home Manager at The Cedars

Thank you for your kind words.
It may have only been a short time knowing you and your mother, but it was a pleasure to meet you and care for your mum.
We wish you all the best for the future.


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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for The Cedars is calculated as follows: ( (179 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 201 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cedars is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Nicola Gallimore

Job Title: Registered Manager

Joined: 2007

I started working at The Cedars in 2007 where I have worked in several different roles.

In 2018 I became the registered manager of the home.


Frequently Asked Questions about The Cedars

What types of Care is The Cedars registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Cedars provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Cedars have?

There are 27 Single Rooms.

What are the Facilities & Services at The Cedars?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cedars to the centre of Crewe?

7.6 mile(s) as the crow flies, distance by road may be significantly further.