Nursing rates listed don't include extra FNC charge.
Free on-site parking is available.
Henning Hall Nursing Home has a Review Score of 9.6 (9.645) out of 10, based on 19 reviews in the last 2 years. Over all time Henning Hall Nursing Home has 24 reviews.
Review from D T (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 31 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for taking the time to write such kind words about Henning, we all really appreciate your support here!
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Review from D F (Daughter of Resident) published on 6 December 2024
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your kind words, it means a lot to us here at Henning Hall. We are so pleased that you were happy with the care given to mum!
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Review from Helen T (Daughter of Resident) published on 26 November 2024
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Overall Experience
4.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely review, we really appreciate it here at Henning Hall!
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Review from James S (Husband of Resident) published on 18 October 2024
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your kind review of Henning Hall, we all really appreciate it!
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Review from M B (Respite Resident) assisted by family/friend published on 24 May 2024
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your kind words - we love having you here with us and the staff has been amazing!
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Review from Louise M (Daughter of Resident) published on 25 April 2024
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for taking the time to write such a lovely review of Henning Hall, we all really appreciate it here! We are glad we were able to support Mum and that our fab team were welcoming!
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Review from Beverley S (Daughter of Resident) published on 17 April 2024
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for taking the time to write such a lovely review! We are so glad Mum is comfortable with us and our amazing staff have been great! We will pass your comments onto our team, if there's anything more we can do please don't hesitate to let us know.
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Review from Matthew S (Grandson of Resident) published on 12 April 2024
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely, lovely words, it is so nice to hear and we are grateful for your support, it means a lot! Your family is always welcome at Henning Hall!
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Review from V G (Husband of Resident) published on 25 March 2024
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Overall Experience
4.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely review of Henning Hall, we all really appreciate it here! Please get in touch if there is anything more we can do to support you!
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Review from A S (Daughter of Resident) published on 23 January 2024
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Overall Experience
4.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for taking the time to leave such a lovely! We are so glad that the staff have been great; they definitely are a credit to us!
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Review from C T (Daughter of Resident) published on 21 November 2023
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5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely review of Henning Hall, we all really appreciate it here. We are so pleased that Dad has settled in well and is enjoying the food. Please let us know if there is anything else Henning can do to support you as a family.
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Review from H M (Partner of Resident) published on 9 October 2023
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely review of Henning Hall - our staff will be really pleased with this feedback and we thank you for your support!
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Review from J T (Respite Resident) published on 26 June 2023
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Overall Experience
4.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your feedback regarding Henning Hall, we really appreciate it! We are very glad you enjoyed your stay and that you found Henning clean.
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Review from Annie T (Daughter of Resident) published on 1 June 2023
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely review, that makes us so so happy that Mum loves living at Henning Hall with us. If there's anything else we can do to support Mum please let us know!
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Review from C B (Cousin of Resident) published on 16 May 2023
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Overall Experience
3.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your kind review, please let us know if there is anything at all we can do to support your cousin and your family more!
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Review from Ann B (Wife of Resident) published on 24 April 2023
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for taking the time to write such a lovely review about Henning and that you are happy. We are always here for a coffee and a chat about anything if needed!
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Review from M G (Wife of Resident) published on 24 March 2023
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely review, it really means a lot to us here at Henning Hall! We are glad you both felt comfortable with us here and that you enjoyed your dinner at Christmas!
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Review from Helen F (Daughter of Resident) published on 22 March 2023
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Overall Experience
4.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for taking the time to write such a lovely review about Henning Hall! We are glad Mum likes it here and you are happy with the standard of care we provide and the price. We are very open to new activity ideas so please let us know what we can do to improve.
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Review from June P (Daughter of Resident) published on 22 March 2023
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your kind review, at Henning Hall we pride ourselves in providing the best care possible and are so glad you have had a positive experience with our amazing staff!
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Review from P W (Son of Resident) published on 28 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely words about Henning Hall. We are so pleased your father loves the food and the staff, and that we can provide Dad with the care he deserves - we are pleased for him to be able to go home, but he will be missed!
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The Review Score of 9.6 (9.645) out of 10 for Henning Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.645 for Henning Hall Nursing Home is calculated as follows: ( (153 Excellents x 5) + (52 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 217 Ratings = 4.645
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Henning Hall Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Apr 2023
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Job Title: Registered Home Manager
Joined: 2020
I qualified as a nurse in February 1995 ( DipHE RNLD) at Chester University.
As a care home manager, I believe we are privileged to have the opportunity to meet and know the people who stay at Henning Hall. The home is beautifully decorated to make you feel welcome. My goal is to work in partnership with the people who use our service along with their families and friends so they feel at home and at ease to live life to their best possible fullness, maximising their abilities.
I have 23 years of experience working with older adults living with reduced physical health and/or dementia. 12 years of my experience has been in the management of a Care Home. I achieved good CQC reports previously and I always aim through continual development to build a strong, committed team to promote a good all-round experience for the people who use our services.
