Nursing rates listed don't include extra FNC charge.
Free on-site parking is available.
Henning Hall Nursing Home has a Review Score of 9.6 (9.645) out of 10, based on 19 reviews in the last 2 years. Over all time Henning Hall Nursing Home has 24 reviews.
Review from Michelle M (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Macie Cox, Marketing Executive at Henning Hall Nursing Home
Thank you so much for your lovely words about our team at Henning Hall, we pride ourselves in providing the best possible care and glad we are able to do that and provide support for your dad.
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Review from Annie D (Daughter of Resident) published on 5 December 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sarah Wilson, Operations and HR Assistant at Henning Hall Nursing Home
Thank you for your feedback it means a lot. Your mother was a lovely lady. We were pleased to have had the opportunity to know her and support her in the latter days of her life. Her favourite nurse felt privileged to have had the opportunity to sit with her. We will continue striving for excellence.
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Review from Rosemary C (Daughter of Resident) published on 6 May 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sarah Wilson, Operations and HR Assistant at Henning Hall Nursing Home
Thank you very much for the feedback. It was our pleasure to have had the opportunity to know and support your mother.
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Review from Stacey G (Granddaughter of Resident) published on 4 March 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
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Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes
The Review Score of 9.6 (9.645) out of 10 for Henning Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.645 for Henning Hall Nursing Home is calculated as follows: ( (153 Excellents x 5) + (52 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 217 Ratings = 4.645
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Henning Hall Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Apr 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Home Manager
Joined: 2020
I qualified as a nurse in February 1995 ( DipHE RNLD) at Chester University.
As a care home manager, I believe we are privileged to have the opportunity to meet and know the people who stay at Henning Hall. The home is beautifully decorated to make you feel welcome. My goal is to work in partnership with the people who use our service along with their families and friends so they feel at home and at ease to live life to their best possible fullness, maximising their abilities.
I have 23 years of experience working with older adults living with reduced physical health and/or dementia. 12 years of my experience has been in the management of a Care Home. I achieved good CQC reports previously and I always aim through continual development to build a strong, committed team to promote a good all-round experience for the people who use our services.
