Own choice
Two car parks and roadside
Dystlegh Grange has a Review Score of 10 (9.996) out of 10, based on 19 reviews in the last 2 years. Over all time Dystlegh Grange has 19 reviews.
Review from P G (Resident) published on 2 March 2025
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Review from Carolyn W (Daughter of Resident) published on 24 January 2025
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Review from Irene R (Resident) assisted by family/friend published on 10 December 2024
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Review from Robert R (Son of Resident) published on 26 November 2024
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Review from Joan B (Resident) published on 18 November 2024
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Review from Ian R (Brother of Resident) published on 6 November 2024
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Review from Andrew H (Son of Resident) published on 4 November 2024
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Review from Neil S (Son of Resident) published on 4 November 2024
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Review from Elizabeth R (Granddaughter of Resident) published on 24 May 2024
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Review from Margaret T (Friend of Resident) published on 23 May 2024
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Review from Jenifer K (Friend of Resident) published on 23 May 2024
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Review from Pamela S (Regular Volunteer) published on 7 May 2024
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Review from David F (Son of Resident) published on 11 April 2024
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Review from Anne W (Daughter of Resident) published on 11 April 2024
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Review from Margaret M (Daughter of Resident) published on 22 November 2023
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Review from John C (Son of Resident) published on 25 September 2023
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Review from Sandra Z (Daughter of Resident) published on 25 September 2023
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Review from Susan M (Daughter of Resident) published on 7 September 2023
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Review from Sue K (Daughter of Resident) published on 7 September 2023
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The Review Score of 10 (9.996) out of 10 for Dystlegh Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.996 for Dystlegh Grange is calculated as follows: ( (227 Excellents x 5) + (1 Goods x 4) ) ÷ 228 Ratings = 4.996
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dystlegh Grange is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Jul 2019
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