Gleavewood

Farm Road, Weaverham, Northwich CW8 3NT
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9.9 56 Reviews
  • Gleavewood, Northwich
Gleavewood is an attractive, residential home situated in Northwich. It has a qualified and caring staff team who work hard to support the well-being of residents in a warm and friendly environment.

Quality of life is promoted through a wide choice of activities, and mealtimes are treated as a relaxed and social occasion, with residents supported to make choices about what, when and where they eat.

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Care Provided by Gleavewood

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Julie Wansbrough (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (32)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gleavewood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,150
  • (these prices are only a guideline, please contact Gleavewood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Gleavewood Reviews (56)

Total of 56, showing 21-40
9.9

Gleavewood has a Review Score of 9.9 (9.858) out of 10, based on 31 reviews in the last 2 years. Over all time Gleavewood has 56 reviews.

Overall Experience

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Date Published

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Review from Margaret I (Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family searched for the right 24-hour care for me and here, at Gleavewood, found the most perfect home. I settled right away and am so happy and very thankful to be here! All the staff are so dedicated to meet the residents' needs and do their very best for us at all times. They work as a team -
plenty of smiling faces with, of course, a sense of humour.
My faith in God has also helped me to overcome some hurdles in order for me to come here!

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for taking the time to share your experience of coming to live at Gleavewood, we are pleased you are settled at the home and are happy with the service, we will share your feedback with the team.


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Review from Paula O (Sister of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought I was losing my sister before she went into Gleavewood, but with all the love and support the staff have given her, she has a new lease of life.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for the lovely review; we are pleased that your experience of the home for your relative has been a positive one. We will share your feedback with the staff team.


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Review from Laura R (Niece of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, very clean. The staff take very good care of the residents; they go to great lengths to make them as comfortable as possible.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for taking the time to share your thoughts on our home; we will share this feedback with the staff team.


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Review from Marion Y (Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been in Gleavewood for about 6 months now and I have settled in quite well. I am enjoying the activities and the company and all the staff are helpful and lovely.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for taking the time to leave us a review. It is lovely that you feel quite settled at Gleavewood and that you enjoying the activities and the company of others, we will share your feedback with the staff team.


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Review from Sandra B (Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience at the Gleavewood has nothing but admiration in my heart.
Helping me through severe grief and the effects of sepsis, I couldn't have been in a better place. The amount of love and care I received made me want to live again. The care, domestic, management and staff are the best!

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for taking the time to share your experience of living at Gleavewood, we will share your feedback with the staff team.


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Review from John R (Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the quality of care provided at Gleavewood. The staff all go the extra mile to make residents comfortable at all times, day or night. Quite a feat... I would recommend anyone needing care to seriously consider Gleaveaveood as a good option.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for taking the time to share your experience of the service at Gleavewood, it is appreciated. I am pleased to hear your experience of the home is a positive one.


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Review from Jontyn J (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after. All the staff, from managers, care assistants, kitchen staff and auxiliary, are friendly and always willing to help. Mum is always clean and well presented. Mum enjoys her meals and mixing with other residents.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for your feedback, we will share this with the staff team.


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Review from Shirley H (Resident) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved to Gleavewood on July 10th and since being here I have been made to feel welcome. The staff are very kind and friendly. Nothing is too much trouble, every problem is taken care of. I am happy to live here and I have recommended Gleavewood to my friends.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for your review, we understand how difficult the transition into care can be, we are pleased to hear you are happy with our service.


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Review from Gail C (Daughter of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What makes Gleavewood so special are the managers and staff. Mum wasn’t here for a long stay but from the day she moved in she was made to feel welcome and cared for. You know that everyone at Gleavewood is doing their very best. Thank you to three staff members for all you did for Mum and for taking
the time to talk to me. Thanks to all the staff too including the maintenance man who Mum had many laughs with. Mum didn’t make the rugby team!

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for taking the time to share your feedback regarding your Mum residing at Gleavewood for a short time. I am pleased that your experience was a positive one, we all wish your Mum best wishes, her presence and sense of humour are very much missed. I will share your feedback with the team, thanks again.


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Review from Samantha E (Relative of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my auntie who is a resident in Gleavewood. I was greeted by a lovely lady who helped us gain access. Then we saw the managers who also welcomed me and Mum into the building helping us find out way round. It was lovely to be greeted by such wonderful happy staff members.
We then went
up to my auntie’s room who was happy to see us too. We had a lovely visit. A staff member also came and said hello to us and helped us to take my auntie outside. Every member of staff looked so happy and were very friendly. Even the kitchen staff said hello on our way past. What a lovely place my auntie is in which such wonderful care and caring staff.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for taking the time to share your comments and positive feedback following the visit to your relative. We will share this with our team.


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Review from Peter E (Son of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad, due to his frailty of his 90 years of age, moved into Gleavewood Care Home in March 2023, from the moment Dad met with senior management in his bungalow he was warmly invited to stay with them in Gleavewood. Dad has been amazing, settling into his new homely surroundings and could have not
been made more welcome by all staff and residents and has expressed on numerous occasions that Gleavewood is his new home. As a family, we can not thank all the Gleavewood staff enough for making our dad so welcome and exceptionally cared for. Thank you.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you for your feedback, we are pleased to hear that your dad had a positive experience, our residents' well-being is our main priority and it is good to hear that you are pleased with the quality of care for your dad. I will pass this on to the team.


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Review from Karen L (Daughter of Resident) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gleavewood Care Home has made my dad feel at home, safe and at ease. The staff are all lovely, very caring and helpful to both residents and visitors. The home is lovely and clean, warm and has a very calming atmosphere.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your dad is at ease with us. I'll forward your warm sentiments to our home team.


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Review from Andy R (Son of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father received palliative care and it was excellent. His decline was rapid and the staff were warm, compassionate and always treated him with dignity. This was all tempered by the practicality needed to ensure he was comfortable at all times. For the family, this was incredibly reassuring. We are
grateful for the hard work of the staff and their 100% dedication to care. Thank you.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

I am sorry for your loss. We are pleased to know your dad was comfortable with the care provided. Thank you for your kind words, I will pass it on to the home team. We are grateful for the opportunity we receive and care for such individuals, he is surely being missed by the entire team.
Kind regards,
Rahi.


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Review from Sandra S (Daughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is going to be 100 this year in October, and she moved into Gleavewood just before her 98th birthday. We truly believe moving to Gleavewood has given my mum a new lease of life. Even though we looked after her at home, nothing can compare to the care and attention she gets at Gleavewood, which
makes it such a pleasure to see as a family, knowing a loved one is taken care of so well.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

We are so grateful to be a part of your mum's special day this year, thank you for appreciating our team efforts and we ensure to maintain our quality in person-tailored care for every individual. I will pass on your kind sentiments to the home team.
Kind regards,
Rahi.


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Review from Jacqueline L (Niece of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is extremely well cared for, he has specific individual needs that are listened to and accommodated. He is always well-presented when we visit, his room is immaculate and he enjoys his meals.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

Dear Jacqueline,
We are delighted that your uncle is comfortable and satisfied with his tailored care. Our home teams ensure to make all our residents are comfortable and settled with us. Thank you for your feedback, the home team will be happy to hear this.
Kind regards,
Rahi.


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Review from Michael J (Son of Resident) published on 29 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for a few months now and has settled in really well.
All the staff work so hard to make sure residents are well looked after, and I'm so happy that we managed to get a place for Mum there.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

It is a pleasure to care for your mum and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.
Kind regards,
Rahi.


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Review from Leslie L (Brother-in-law of Resident) published on 27 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The many times we have visited Gleavewood in the last 12 months we have found the staff very helpful to us if we need to talk to them over anything. As for the person we come to see, there is nothing more they can do. The person is very happy there, very clean and tidy room. The person does not need
anything more than they have done for them.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and I'll forward your warm sentiments to our home team.


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Review from Martyn M (Son of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident in Gleavewood Care Home now for approximately 12 months. I have found the management/office staff to be excellent, nothing is too much trouble. Any request is dealt with promptly and the home is very well run.
The staff are cheerful, very hard working and try to make the
residents happy by finding a few minutes to chat whilst carrying out their duties.
My mum, 94, has benefitted greatly from being in this home's care, she is safe, happy and content. We don't worry knowing she is safe. I would like to say thank you.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your mother's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
Kind regards,
Rahi.


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Review from H M (Daughter of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother first arrived at Gleavewood, she was treated with the greatest respect, and the staff did their utmost to help her settle in and to be as comfortable as possible. The same still applies 18 months on. There is a high standard of cleanliness, and the activities keep her occupied. The staff
are courteous and friendly towards me and are always willing to listen and communicate with me whenever necessary. I am extremely grateful for their dedication to their work.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your mother's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.
Kind regards.


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Review from Sheila B (Sister-in-law of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law resided at Gleavewood for three years before she died there. All the care staff showed her great dignity and respect. She was very well cared for and happy. Her death was calm and peaceful. We are very grateful for the care and compassion she was shown - thank you.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

Thank you for sharing your experience with us. I am pleased to hear that your sister-in-law was well cared for and comfortable with us. I will pass on this kind sentiment to the home team.
Kind Regards,
Rahi.


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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Gleavewood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Gleavewood is calculated as follows: ( (303 Excellents x 5) + (46 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 351 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gleavewood is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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