Gleavewood

Farm Road, Weaverham, Northwich CW8 3NT
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9.9 56 Reviews
  • Gleavewood, Northwich
Gleavewood is an attractive, residential home situated in Northwich. It has a qualified and caring staff team who work hard to support the well-being of residents in a warm and friendly environment.

Quality of life is promoted through a wide choice of activities, and mealtimes are treated as a relaxed and social occasion, with residents supported to make choices about what, when and where they eat.

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Care Provided by Gleavewood

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Julie Wansbrough (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (32)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Gleavewood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • Self-Funded Residential Dementia Care from £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,150
  • (these prices are only a guideline, please contact Gleavewood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Gleavewood Reviews (56)

Total of 56, showing 41-56
9.9

Gleavewood has a Review Score of 9.9 (9.858) out of 10, based on 31 reviews in the last 2 years. Over all time Gleavewood has 56 reviews.

Overall Experience

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  • 9
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Date Published

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19
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Review from Patricia K (Daughter of Resident) published on 19 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has now settled in well. All staff seem to be very friendly, welcoming and caring people.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

Thank you for your kind words. We are delighted to know your mum is comfortable and settled in with us. Our team ensures the best care for every resident. I will pass your sentiments on to the home team.
Kind regards,
Rahi.


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Review from Margaret P (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from the managers, care staff, auxiliary and catering staff. My mum is looked after to the highest standards, everyone is welcoming when you step through the door. Work done in all areas to an excellent standard. I would recommend Gleavewood to others looking for a care home for their
family members.

Reply from Rahi Joshi, Marketing Associate at Gleavewood

Thank you for sharing your thoughts with us. We are delighted to know your mother is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.
Kind regards,
Rahi


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Review from Philip W (Son of Resident) published on 24 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are wonderful and nothing is too much trouble. Every one of them goes the extra mile including management and office staff. My father is very happy to be a resident.

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Review from Christine G (Daughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I have always felt confident that our dear mother is well cared for and even loved by the staff at Gleavewood. She's always been treated with dignity. It gives us peace of mind. We feel that, under the current management, it is well run as the manager was there when Mum decided for herself
to move in, we always trust her judgement.

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Review from J L (Son of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent service, staff can never do enough for you or the service user. Always show caring attention.

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Review from She R (Daughter of Resident) published on 24 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Gleavewood for the past three years. In that time she has thrived on the care that she receives 24/7 from the dedicated staff who all care for her like family.
With freshly prepared, home-cooked meals every day we know that Mum is eating wholesome, nutritious and healthy food for
every meal.
With the proactive approach of all members of staff, our mum gets the best of care regarding GP, podiatrist, hairdresser and even has her nails painted by members of staff.
The weekly bingo sessions are always popular and prior to the pandemic entertainers were a regular feature, let’s hope that that can continue in the near future.
When visiting Mum we are treated with the utmost courtesy and nothing is too much trouble be it in person or by phone.
As a family, we are so grateful to have our mum residing at Gleavewood.

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Review from R B (Son of Resident) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother feels she is well looked after by the caring staff. Good food and accommodation.

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Review from Stacie O (Granddaughter of Resident) published on 26 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very welcoming. They look after my nana well. They all are professional. The building is tidy and clean but could do with updating rooms.

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Review from Ian B (Son of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum became a resident here her quality of life has improved overwhelmingly, living on her own in a flat was becoming extremely difficult after a couple of serious health issues.
As her only son, it was difficult for me and my wife to take proper care of her due to our full-time jobs and unsociable
working hours. She now receives quality, round the clock care from a team of dedicated carers, has access to nursing and medical care should she need it and eats proper fresh cooked meals which all have added to her quality of life.
She has a great rapport with the staff and has a great relationship with all of them. It has put our minds at ease knowing mum is getting looked after properly, 24 hours a day, seven days a week at a time in her life when she needs it most
We can't thank the staff enough for all they do for her.

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Review from Andrew R (Son of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our Mother became a resident at Gleavewood we as a family have been extremely impressed with the level of care that she has received. The staff at the home quickly became familiar with her care needs and cognition, and have ensured that her personal care is of the highest level. Our mother's nutrition
and mobility have greatly improved since she joined the home, due in no small part to the efforts of the care staff and management. Communication with the family has been second to none, and when visiting our Mother or enquiring after her by telephone we have always been greeted with warmth and courtesy. The feeling of myself and my family is that she has been extremely lucky to have become a resident at Gleavewood, and we are extremely grateful for everything that the staff provide for her every day.

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Review from Jonathan C (Son of Resident) published on 15 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and competent staff. Would highly recommend. My mother was here for over two years and was looked after very well.

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Review from Valerie M (Daughter of Resident) published on 2 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my father again today and as usual, found the home to be friendly and welcoming. The staff are lovely and genuinely interested in my father and his story. They are attentive and caring and constantly check on residents in their rooms or day room. I know my dad feels safe and cared for
at the home. He is offered plenty of warm or cold drinks throughout the day and the food is homecooked and varied. If he does not want his tea, he does not go hungry as supper is always offered and available.
If I need to speak to a member of staff, either caring or office staff, they are on hand and my questions answered and my dad's needs met. There are varied activities planned which residents are actively encouraged to join in with. A monthly newsletter is produced which is informative for both residents and visitors. The home is lovely and clean. It is not easy moving a family member into permanent residential care but Gleavewood makes the transition easier and smoother. Well done all.

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Review from Fred G (Son of Resident) published on 11 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was taken ill very rapidly she was in a trance-like state from the Tuesday to Thursday night. The care and love they gave her were marvellous. They are brilliant. I can't put into words how grateful I was and am for what they did. The boss of your company should come down to and thank them. I will
pass on to others.

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Review from Annette J (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say a big thank you to all of the staff who have cared and helped my mother. She is so happy and has made friends whilst in the home. I call the staff my little angels, as they sort out anything for you.
Although I have one fault, she has gone up a dress size, with all the good
meals, it's costing us a fortune in new clothes! (joke).
Overall, they have made an old lady very happy in her old age. Couldn't be better.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you so much for this wonderful review. We are delighted to hear that your mother is happy and thriving and Gleavewood and the team really appreciate your taking the time to give us this feedback. Thanks again.


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Review from F G (Son of Resident) published on 21 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't just name one of the staff here at Gleavewood but all they are good kind and I would state dedicated to the very good job they do, to the activities they do their very best considering some of the problems that the residents have, plus a lot of them go out of their way to do things for them.

Reply from Julie Gerrard, Home Manager at Gleavewood

Thank you very much for taking the time to give us this feedback. We are fortunate to have such a dedicated team and it will mean a great deal to them to hear that their efforts are appreciated. Thanks again.


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Review from Dot B (Daughter of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

C L S Gleavewood Care Home have the most caring carers any one could wish for, my mum is happy, well fed and looked after and I truly believe that if it wasn't for the dedication of all carer's, cooks etc my mum may not be here with us.

Reply from Julie Gerrard, Home Manager at Gleavewood

We are so happy to hear this wonderful feedback. Thanks for taking the time to provide it and it's a privilege to have your mum living with us.


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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Gleavewood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Gleavewood is calculated as follows: ( (303 Excellents x 5) + (46 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 351 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gleavewood is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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