Hope Green Care Home

London Road, Adlington, Macclesfield SK10 4NJ
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8.3 56 Reviews
  • Hope Green Care Home, Macclesfield
Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance.

Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for 55 residents in luxury surroundings.

All rooms are fully carpeted and decorated to a high standard and have a nurse call system, fire detection and bedroom furniture. Carers encourage residents to bring small items of furniture to personalise their room. Hope Green now boasts three lounge areas, three dining rooms, a hairdressing salon and full assisted bathrooms.

Residents can enjoy the well-maintained garden with its large secluded patio and separate sun lounge. Within the extension, residents can enjoy the garden with bi-folding doors, bringing the outside in. Parking is available for up to 25 cars.

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Care Provided by Hope Green Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Harris (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hope Green Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,320
    • Self-Funded Residential Dementia Care from £1,430

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Hope Green Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Hope Green Care Home Reviews (56)

Total of 56, showing 1-20
8.3

Hope Green Care Home has a Review Score of 8.3 (8.256) out of 10, based on 6 reviews in the last 2 years. Over all time Hope Green Care Home has 56 reviews.

Overall Experience

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Date Published

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Review from S C (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Hope Green is a warm, welcoming and friendly place. All the staff are approachable, kind and work hard to assist the residents. There appears to be a good staff to resident ratio and the residents are known well by all the staff. Thought is given to provide a variety of activities which residents are
gently encouraged to participate in. Medication and overall healthcare is provided. The laundry service is thorough but (my only criticism) items of underwear go missing frequently! Overall - I am happy.

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Review from Elizabeth W (Respite Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was made very welcome. Staff are friendly and helpful.
Going in for meals needs to be more organised.
Food could be better and hotter.

Reply from Olivia Johnson, Home Manager at Hope Green Care Home

Thank you for your review. We are pleased that you felt we are doing well in some areas. Your feedback is very important to us, and we will look to see how we can improve where needed.


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Review from P M (Son of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are nice and caring. Food is good, and activities within the home are good. Please do more frequent assessments of the cognitive state of the residents. It helps relatives to know what is happening to their loved one who is in care. Please keep rooms tidy.

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Review from John B (Son of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Couldn't be more pleased with Mum's attitude and well being. It's a pleasure to call and be with her every week. (I would know if Mum wasn't happy). Thank you for looking after her so well.

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Review from Karin E (Wife of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are amazing. Very helpful and kind. The main thing for us is that my husband feels very content here. Thank you for all you do for him, it is very much appreciated.

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Review from T B (Husband of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am happy with the standard of care, compassion and dignity that the vast majority of the staff in treating the residents.
When an emergency occurred the staff quickly contacted me enabling me to attend promptly.
Minor complications were the regularity of dental care and the variation on
items of clothing on the upper body, sometimes one, sometimes three, should be two please. My wife has settled well and seems content a huge relief to the family.

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Review from Derek H (Respite Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As the ratings show, I found Hope Green Care Home excellent on all questions as they did a wonderful job of helping me to recover from a very serious road accident, for which I had spent months in hospital.
The three weeks I spent there was an unforgettable, enjoyable experience.
Their friendly,
knowledgeable, no-fuss manner suited me and I feel it helped me to recover and return home sooner than expected.
It's possible I will be on my own over the Christmas period and I'll have no hesitation in booking the full-time in at Hope Green.

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Review from A A (Sister of Resident) published on 10 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is very clean and the clients in the home are very well looked after and the staff are very polite and helpful.

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Review from L F (Daughter of Resident) published on 10 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been very well looked after since moving into the home in March.

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Review from Stephen M (Son of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and helpful staff and good attention to care and resident's needs.

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Review from M B (Son of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy at the care provided.

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Review from Anthony B (Husband of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Hope Green Care Home since April 11th 2022. I have found every part of Hope Green nothing but very good indde3ed (every part). The staff are always very pleasant to me I have not got a bad word for this place.

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Review from L C (Daughter of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have consistently witnessed spontaneous acts of kindness and care since our mother moved to Hope Green three years ago. She is loved, respected and well looked after.
As family, we feel extremely well supported and informed about Mum's changing condition and needs. We believe that the leadership
and management of Hope Green Care Home is now in the right hands. The atmosphere is positive, warm and friendly. It is so reassuring to know that she is safe and happy.

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Review from N G (Granddaughter of Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always responsive to requests from us as relatives and my grandmother. They treat my grandma as the individual she is and care about her wellbeing. As always, an increase in staff would only benefit both residents and current staff, and I feel would improve communications, which can occasionally
be slow (new restrictions or easing of etc).

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Review from M W (Wife of Resident) published on 6 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband went into care while I had a stent fitted. It was supposed to be a short visit but he is still in. The home is comfortable and caring and treats patients with care and dignity coming from all individual needs. The staff are always conscientious and willing to undertake any tasks.

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Review from Paul H (Son of Resident) published on 13 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Arriving at Hope Green reception, visitors are greeted with a bright, courteous front of house style. That courtesy extends throughout the home. Care and concern for the residents are consistently applied by all staff in rooms, corridors and kitchens.

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Review from Richard G (Son of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff working under challenging conditions. They are helpful, flexible and caring.

Reply from Jackie Hirst, Marketing at Hope Green Care Home

Thank you for recognising the team's hard work and dedication.


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Review from Michael H (Brother of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the staff extremely polite and helpful. The home itself is very clean and the residents are looked after and cared for.

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Review from Mavis B (Daughter-in-law of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mother-in-law is excellent. The staff are very caring. Everything is top-class.

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Review from Stephanie H (Daughter of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hope Green is a light and airy home with caring staff. They do a difficult job with good grace and compassion.

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Current Review Score: 8.3 (8.256)

Overview of Review Score

The Review Score of 8.3 (8.256) out of 10 for Hope Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.100 for Hope Green Care Home is calculated as follows: ( (17 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 70 Ratings = 4.1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.156 Points relating to the number of positive Reviews for Hope Green Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 6 Positive Reviews ÷ 10.8 = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jan 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Olivia

Olivia Johnson

Job Title: Home Manager

Joined: 2014

Hi, my name is Olivia and I am the Home Manager at Hope Green Care Home.


I started working at Hope Green when I was 18 as a care assistant, completing my NVQ Level 2 and Level 3 in Health and Social Care.


In 2019 I completed the Care Practitioner course to become a Care Practitioner at home.


In 2020 I completed my Diploma in Leadership and Management and then took on the role of Deputy Manager at the home in December 2021 before being promoted to Home Manager in May 2023.


When I am not at work I enjoy walking my dog, Tyson, cleaning and spending time with family and friends.


Frequently Asked Questions about Hope Green Care Home

What types of Care is Hope Green Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hope Green Care Home provide?

Day Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Hope Green Care Home have?

There are 50 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hope Green Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hope Green Care Home to the centre of Macclesfield?

5.5 mile(s) as the crow flies, distance by road may be significantly further.