Hope Green Care Home

London Road, Adlington, Macclesfield SK10 4NJ
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8.3 56 Reviews
  • Hope Green Care Home, Macclesfield
Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance.

Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for 55 residents in luxury surroundings.

All rooms are fully carpeted and decorated to a high standard and have a nurse call system, fire detection and bedroom furniture. Carers encourage residents to bring small items of furniture to personalise their room. Hope Green now boasts three lounge areas, three dining rooms, a hairdressing salon and full assisted bathrooms.

Residents can enjoy the well-maintained garden with its large secluded patio and separate sun lounge. Within the extension, residents can enjoy the garden with bi-folding doors, bringing the outside in. Parking is available for up to 25 cars.

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Care Provided by Hope Green Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Harris (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hope Green Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,320
    • Self-Funded Residential Dementia Care from £1,430

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Hope Green Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Hope Green Care Home Reviews (56)

Total of 56, showing 21-40
8.3

Hope Green Care Home has a Review Score of 8.3 (8.256) out of 10, based on 6 reviews in the last 2 years. Over all time Hope Green Care Home has 56 reviews.

Overall Experience

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Date Published

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Review from A Y (Son of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been doing well since she became a resident at Hope Green before Christmas. I think that the staff at the home have done well to settle her at a really difficult time.

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Review from L K (Daughter of Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know Mum is being cared for efficiently by highly competent carers who always have time to chat and have a laugh with my mum. Although every aged person in a home must have hopes of returning to their own house sometimes it is not possible and Hope Green is aware of this, making it their business
to keep the spirits up of everyone who is in their care. Mum is very sociable and enjoys chatting and laughing with everyone. I feel Mum is in a caring situation that has her best interests at heart.

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Review from A H (Son of Resident) published on 3 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both nursing and management are excellent.

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Review from Gaynor P (Daughter of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Hope Green are absolutely amazing and so very kind and patient. Nothing is ever too much trouble for them, each and every one of them go out of their way to make sure my dad is well looked after, the care he is receiving is amazing and we are always greeted with a warm smile. I cannot fault
this care home, the cleanliness in the home is spotless so very clean. There are good Covid procedures in place from the moment you enter until we leave. We feel very secure going in the home to see dad. He suffers from dementia but he is always telling us how nice the staff are and how well he is treated. I would highly recommend this home not just for the care my dad is receiving but the fact that the staff are absolutely amazing means we do not have to worry about him as much as we know he is being cared for in a lovely environment.

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Review from D H (Husband of Resident) published on 11 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has vascular dementia, is very settled and loves the staff he says look after him well. He likes the food and his room, it is clean and comfortable. Staff are very helpful and keep me informed about him. Overall I am happy with his care, they treat him with respect and keep him safe.

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Review from A L (Husband of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife suffered postoperative delirium following a knee replacement operation and did not fully recover in rehab. Following assessment she was unable to return home, luckily Hope Green accepted her as a resident. She was admitted to Hope Green on 18/19 March 2020 (lockdown) this was the last time I
saw her until my first visit on 21st July 2020. I am 84 years of age and my wife 75. After 52years of happy marriage, it was a traumatic experience for us both. Skype was introduced recently and this was most helpful. Our joint experience of Hope Green has been wonderful, I cannot believe how well my wife settled in. Excellent staff and conditions. Well done.

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Review from H B (Daughter of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my mother today after not seeing her for about 5-months. She looked well cared for, clean and happy. She had moved rooms since I saw her last, and her new room was very nicely decorated, clean and tidy with all Mum's possessions, photos and cards on display. We had a very nice visit.

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Review from P N (Son of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and attention received eas excellent. Mum settled in very well and was extremely happy and contented while she was there.

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Review from J B (Daughter of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and carers at Hope Green are kind and compassionate. They treat all the residents with dignity and respect.
There is always a happy atmosphere.

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Review from Katherine S (Daughter of Resident) published on 14 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are thoughtful caring and true professionals. The manager and the staff have given my mum the best care and if at inspection this is not reflected in the outcome, it would be a travesty. They make me feel like family and that my mum is treasured.

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Review from Stephanie F (Niece of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely bright rooms with a feeling of cheerfulness. Residents free to wander around if they like. Staff gentle with them. Lovely restaurant and help given if required during mealtimes. A good manager who seems interested and committed. Pleasant staff and usually plenty of them. Residents appear calm
and content.

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Review from P M (Son of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring, friendly environment. Welcoming both to residents and visitors.

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Review from R W (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy overall with Hope Green, more so now a new manager has taken over. The staff are brilliant and have time to discuss any concerns. The bedrooms are well furnished and the ensuite is spacious.

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Review from Sheena H (Daughter of Resident) published on 8 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have put my mother in Hope Green Care Home. She has been in nearly a month now she is very settled and calls it her home which is nice. The staff are all very lovely and polite even down to the kitchen staff who can’t do enough for you, and I must mention the manager who is doing an excellent job
and very professional; nothing is to much trouble for her. I would highly recommend Hope Green Care Home which has a very high standard keep up the good work.

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Review from Lindsay E (Power of Attorney of Resident) published on 23 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am reviewing this on behalf of a very dear friend who is like a mum to me. She loves Hope Green and is very settled. The staff are lovely and helpful and always obliging when I call Hope Green. The food is good. The place is very comfortable.

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Review from R W (Granddaughter of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hope Green is a lovely care home with a majority of caring staff. More activities could be introduced into the newer part of the care home.
The bedrooms are very homely and my nan always looks well cared for in her appearance and cleanliness. Staff are helpful and caring. The manager is very approachable,
friendly and helpful. Overall, it's a lovely care home.

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Review from J D (Daughter-in-law of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law was admitted for respite care after falling at home. On admission, she was exhausted and not inclined to eat or drink, after two days care at Hope Green, she was back on her feet, eating and drinking normally. Happy to extol the virtues of the care staff. My mother-in-law has expressed
a wish to stay permanently. While it is early days, first impressions are excellent. The management staff are very accessible and appear very authentic in their mission to get things right for the individual.

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Review from J H (Grandson of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The move to the home was made effortless by the staff and management. Everything that could be done to assist the move was done.
There always appears to be staff available to assist when required.
Staff are always pleasant and attentive.
Rooms are clean and every effort is made to keep on top
of this.

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Review from Ray S (Husband of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was placed in respite whilst I was recovering from two hip replacements. She felt comfortable at Hope Green and communicated well with staff and other residents.

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Review from Stephanie H (Daughter of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Hope Green is a well-run care home. It is clean and friendly and carers genuinely seem happy to help. They are concerned that they tailor care to each individual resident and eager to chat with people when time allows. The surroundings are restful and airy.

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Current Review Score: 8.3 (8.256)

Overview of Review Score

The Review Score of 8.3 (8.256) out of 10 for Hope Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.100 for Hope Green Care Home is calculated as follows: ( (17 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 70 Ratings = 4.1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.156 Points relating to the number of positive Reviews for Hope Green Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 6 Positive Reviews ÷ 10.8 = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jan 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Olivia

Olivia Johnson

Job Title: Home Manager

Joined: 2014

Hi, my name is Olivia and I am the Home Manager at Hope Green Care Home.


I started working at Hope Green when I was 18 as a care assistant, completing my NVQ Level 2 and Level 3 in Health and Social Care.


In 2019 I completed the Care Practitioner course to become a Care Practitioner at home.


In 2020 I completed my Diploma in Leadership and Management and then took on the role of Deputy Manager at the home in December 2021 before being promoted to Home Manager in May 2023.


When I am not at work I enjoy walking my dog, Tyson, cleaning and spending time with family and friends.