Hope Green Care Home

London Road, Adlington, Macclesfield SK10 4NJ
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8.3 56 Reviews
  • Hope Green Care Home, Macclesfield
Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance.

Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for 55 residents in luxury surroundings.

All rooms are fully carpeted and decorated to a high standard and have a nurse call system, fire detection and bedroom furniture. Carers encourage residents to bring small items of furniture to personalise their room. Hope Green now boasts three lounge areas, three dining rooms, a hairdressing salon and full assisted bathrooms.

Residents can enjoy the well-maintained garden with its large secluded patio and separate sun lounge. Within the extension, residents can enjoy the garden with bi-folding doors, bringing the outside in. Parking is available for up to 25 cars.

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Care Provided by Hope Green Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Harris (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Hope Green Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,320
    • Self-Funded Residential Dementia Care from £1,430

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Hope Green Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Hope Green Care Home Reviews (56)

Total of 56, showing 41-56
8.3

Hope Green Care Home has a Review Score of 8.3 (8.256) out of 10, based on 6 reviews in the last 2 years. Over all time Hope Green Care Home has 56 reviews.

Overall Experience

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Review from J M (Son of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received has been great and the kindness from the staff wonderful.
At a stressful time, I felt that I had real help.
Fantastic!

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Review from Helen P (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Hope Green Care Home made my mother so welcome at a time when we had suffered a sudden family bereavement. The staff all showed genuine concern for her health and well-being and ensured that she was able to settle into the routine with minimum stress and anxiety.

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Review from C T (Daughter of Resident) published on 16 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hope Green care home is an amazing and homely place. My mother recently stayed there and thoroughly enjoyed every minute. She liked the staff, the visiting dog and the food. Staff really looked after her especially when she did not feel well.

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Review from Ken T (Great-Nephew of Resident) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care home Hope Green is. My great aunt is well looked after and her new room is lovely in the new part of the home overlooking the garden. The cleaners are what you would expect in a hotel and the food provided is a real treat. At a weekend one of the staff brings her little dog in and
the tenants there really do welcome this and all smile.

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Review from Marlene B (Relative of Resident) published on 23 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant little care home in a lovely area caring for people very well. The home is warm and cosey and has no smells unlike some I have been in over the years. The staff are nice and welcoming.

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Review from Tom C (Relative of Resident) published on 28 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facility. Relatives made to feel welcome. Food lovely. Warm and attentive staff. Good management. Nice setting. Pleasure to visit.

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Review from Maureen W (Sister-in-law of Resident) published on 28 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Hope Green on Christmas day this year. I must say it was an absolute pleasure to visit my sister in law. On arrival at Hope Green, I was met by Father Christmas who I then found out was the manager of the care home who was visiting to see the residents and to give them a small Christmas day
gift. The atmosphere was lovely. The home was warm, clean and most of all I could smell the Christmas dinner which was extremely nice. The staff had festive clothing on. They were full of smiles and were singing with residents as they passed through the home. One of the staff was dressed as an elf and had the most infectious personality I have seen for a long time. She was accompanying the manager to residents bedrooms with their presents and taking photographs of residents with Santa and asking families if they wished for a photograph which will be a cherished memory I am sure. My sister in law commented that the staff look after her well and the food is good.

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Review from Gill G (Daughter of Resident) published on 12 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy with the standard of care at the home. The staff were very helpful, caring and professional, when I raised concerns about my Mum's health a Doctor was immediately arranged for her. It was good for me not to have all the responsibility of caring for her and to have a rest and to be
able to trust the staff. The home was always clean, there was always staff around and available. It had a very positive vibe. In previous places we have been, you quite often could not find staff. The home was nicely decorated and secure, my Mother's room was very nice, it had everything she needed. The staff assessed my Mother and put a mat at the side of her bed so that if she got up an alarm went off in the night. Really very happy about the care she received, so much so that if we do decide she needs full-time care, then she will hopefully be returning to Hope Green. Thank you to all the staff.

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Review from Agnes Ethel (Friend of Resident) published on 4 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit a friend who has been there for some time. I was impressed by the staff who went out of the way to ensure that my friend was comfortable and needed nothing. They have a great range of activities so no boredom, always something going on that they can join in if they want. I spent all
day here and was offered drinks throughout the day and was included in lunch. The food was amazing with lots of choice, a wide variety of options and we both felt very spoilt. My friend's room was beautifully decorated with a view of the pretty gardens from her window. The staff could not do enough and the home was clean and tidy.


I noticed visitors were made welcome and greeted with a smile from the staff. I fleetingly met the manager and again he was polite and very busy, chatting and laughing with the people who call this beautiful place their home. I was only a visitor but happy to have been. It was reassuring to see it well run and not like I expected.


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Review from Christine T (Friend of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I go to visit my two friends, I feel happy. They are comfortable and well cared for. The staff are always very pleasant and helpful to me and the residents. It must be very hard to run a care home but they do a great job at Hope Green Care Home.

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Review from A W (Sister of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with every aspect of care afforded to my sister throughout her total stay at Hope Green. Both my eldest sister and I agree that the quality of care has been special and individual attention at all times.

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Review from Linda J (Friend of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has slow dementia. He is 86 years old (his sons are unable to help much; no time) but active.
My friend moved into Hope Green in February 2016 and settled down. The staff are cheerful and kind. As a visitor, I am welcome to call in any time and if I arrive before midday, I am offered a meal
to have with my friend in his room. The dining rooms are particularly pleasant, with white cloths, nice cutlery, drinking glasses (like a good hotel). My friend is able to go outdoors and sit in the garden on benches (he has to access the 'pass' number at the entrance). There is a pleasant lounge with a conservatory and activities.
Staff help him when he needs to use the telephone.

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Review from Andrew M (Son of Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Hope Green staff are all caring, helpful, supportive and seem genuinely interested in all the resident's well-being. The building and grounds have recently been refurbished so seems very clean and comfortable.

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Review from Florence W (Son of Resident) published on 26 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Hope Green for 8 years and is nearly 100 years old. Staff are always ready to help and please. Care given is always first class.
The resident manager and assistant are always there and ready to help. Activities good but need more.
Mum is always treated with dignity.
Overall the standard
is excellent. The home was recently refurbished to an excellent standard, the only downside is not all the chairs are high back.

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Review from Jeffrey R (Son of Resident) published on 10 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Hope Green in June 2015 after a spell in hospital. She settled in very quickly and soon established a friendly relationship with the staff. The quality of care she received was excellent and I found them sympathetic, cheerful and helpful. In her last illness the staff checked on her
frequently and made 100% effort to see that her last few days were as comfortable as possible.
Thank you the the Manager and all the staff for making my mum's last few months relaxed and enjoyable. I must say that she particularly relished the 'full English' served in her room every morning saying it set her up for the day!

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Review from Jan W (Daughter of Resident) published on 17 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After my mother fell in her bedroom the staff were very caring and efficient in calling an ambulance and taking care of her. They informed me straight away. When she returned they again settled her in quickly.

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Current Review Score: 8.3 (8.256)

Overview of Review Score

The Review Score of 8.3 (8.256) out of 10 for Hope Green Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.100 for Hope Green Care Home is calculated as follows: ( (17 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 70 Ratings = 4.1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.156 Points relating to the number of positive Reviews for Hope Green Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 6 Positive Reviews ÷ 10.8 = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jan 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Olivia

Olivia Johnson

Job Title: Home Manager

Joined: 2014

Hi, my name is Olivia and I am the Home Manager at Hope Green Care Home.


I started working at Hope Green when I was 18 as a care assistant, completing my NVQ Level 2 and Level 3 in Health and Social Care.


In 2019 I completed the Care Practitioner course to become a Care Practitioner at home.


In 2020 I completed my Diploma in Leadership and Management and then took on the role of Deputy Manager at the home in December 2021 before being promoted to Home Manager in May 2023.


When I am not at work I enjoy walking my dog, Tyson, cleaning and spending time with family and friends.