This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
No restrictions
Substantial parking on site
Barchester Iddenshall Hall and Beeston View Memory Lane Community has a Review Score of 9.2 (9.247) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Iddenshall Hall and Beeston View Memory Lane Community has 61 reviews.
Review from Grenville P (Husband of Resident) published on 20 August 2024
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Reply from Kirsty Jones, General Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you, Grenville, for your comments about your experience at our home. Our residents' well-being is our main priority and it is great to hear that you are so pleased with the quality of our care. It is a pleasure to care for your wife and our team will appreciate this positive feedback. I'll make sure I pass this on.
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Review from D N (Daughter-in-law of Resident) published on 17 July 2024
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Reply from Barchester, Feedback Team at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thanks for your review, we're sorry to hear of your experience. Over weekends, the main door to the home isn't freely open, we have installed a doorbell which alerts team members once pressed so they can attend the door as quickly as possible, we are sorry for the delay you faced on that day. We have been donated a small number of wheelchairs for use within the home, these are available on a first-come, first-served basis, we are unable to provide all residents with their own wheelchairs however this is something the family are able to provide should you wish to do so. Sadly, our garden was an issue we were aware of, I would like to reassure you since your review, progress has been made of which we do hope you notice on your next visit to the home. Thanks again for sharing your feedback with us, if there is anything further we can help you with please feel free to talk to our general manager or contact us. Kind regards.
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Review from Kathy K (Daughter of Resident) published on 4 July 2024
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Reply from Kirsty Jones, General Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. (Name: Kirsty Jones Email: kirsty.jones@barchester.com Position: General Manager)
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Review from P S (Husband of Resident) published on 7 June 2024
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Reply from Kirsty Jones, General Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Miles A (Nephew of Resident) published on 10 August 2023
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Deborah E (Granddaughter of Resident) published on 9 June 2023
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Reply from Chloe Carson, Admin Assistant at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Ian M (Son of Resident) published on 9 June 2023
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Reply from Chloe Carson, Admin Assistant at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Nick S (Son of Resident) published on 8 June 2023
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Reply from Chloe Carson, Admin Assistant at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Nick H (Son of Resident) published on 8 June 2023
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Reply from Chloe Carson, Admin Assistant at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Jane B (Daughter of Resident) published on 7 June 2023
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Reply from Chloe Carson, Admin Assistant at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from T D (Daughter of Resident) published on 9 December 2022
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Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Rosie P (Granddaughter of Resident) published on 4 November 2022
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Sue L (Daughter of Resident) published on 4 November 2022
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Denise R (Daughter of Resident) published on 2 November 2022
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Mary B (Sister of Resident) published on 2 November 2022
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Margaret D (Wife of Resident) published on 18 October 2022
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Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Robert C (Son of Resident) published on 6 June 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Alexandra P (Daughter of Resident) published on 10 May 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Z P (Granddaughter of Resident) published on 9 May 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from P B (Granddaughter of Resident) published on 9 May 2022
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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The Review Score of 9.2 (9.247) out of 10 for Barchester Iddenshall Hall and Beeston View Memory Lane Community is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.347 for Barchester Iddenshall Hall and Beeston View Memory Lane Community is calculated as follows: ( (68 Excellents x 5) + (27 Goods x 4) + (19 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 118 Ratings = 4.347
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Barchester Iddenshall Hall and Beeston View Memory Lane Community is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Nov 2018
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Job Title: General Manager
Hi, my name is Kirsty, and I am the General Manager here at Iddenshall Hall.
I have been in the care sector since 2008 and have predominantly worked with the elderly. I am proud and privileged to have had the opportunity to care for the older generation, and I hope to continue to do so for many years to come.
Job Title: Apprentice Commis Chef
Joined: 2023
Hi, I’m Isobell but you can call me Izzy. I joined Iddenshall Hall / Beeston View in September 2023 as a Bank Kitchen Assistant. After settling into the home as part of the culinary team, I quickly realised my passion for cooking in particular, baking. I love nothing more than getting my bake on in the kitchen, my signature dish is apple crumble and custard, which always goes down a treat with the Residents.
After recognising my keen interest, our Head Chef John recommended me for the Barchester Apprenticeship Scheme and I am now fully embarked on my Level 2 Commis Chef Apprenticeship.
I want to provide delicious, quality food for our Residents, whom I enjoy spending time with every day, they have great humour and they always make me smile.
Job Title: Activities Co-Ordinator
Joined: 2016
Hi there, I'm Luisa, Activities Co-ordinator at Iddenshall Hall.
I have worked with the elderly for over 8 years and also for fifteen years in the social field as an Activities Coordinator for different social groups in three countries. I have a Degree in Social Integration, a Certificate in Theatrical Psychology and a Music Therapy certificate. In the past, I have worked for local authorities and in a cerebral palsy home.
My work is very rewarding and it is a pleasure planning events and activities each month. I enjoy interacting with Residents and learning about their interests, preferences and experiences.
Look out for our activities and events - you are welcome to join us!