Barchester Iddenshall Hall and Beeston View Memory Lane Community

Rode Street, Clotton, Tarporley CW6 0EG
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9.2 61 Reviews
  • Barchester Iddenshall Hall and Beeston View Memory Lane Community, Tarporley
Nestled in the rural village of Clotton in Cheshire, Iddenshall Hall is a 24-hour residential home that provides care for elderly people.

The Memory Lane Community, Beeston View, also offers residential and nursing care for those living with dementia. Whether long-term placement or a short spell of respite, the team at Iddenshall can provide appropriate levels of support.

Remaining active is important to us all and this attitude prevails at Iddenshall Hall. The team of activities coordinators design a regular programme of events to meet the needs, hobbies and interests of individual residents.

The home is a carefully adapted farmhouse dating back to the 16th century and, whilst oozing charm, elegance and character, has a distinctly homely feel.

Please call today or pop in for a coffee and a chat.

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Care Provided by Barchester Iddenshall Hall and Beeston View Memory Lane Community

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kirsty Jones (Acting General Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (39)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Barchester Iddenshall Hall and Beeston View Memory Lane Community

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,058

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Iddenshall Hall and Beeston View Memory Lane Community to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • Substantial parking on site


Barchester Iddenshall Hall and Beeston View Memory Lane Community Reviews (61)

Total of 61, showing 21-40
9.2

Barchester Iddenshall Hall and Beeston View Memory Lane Community has a Review Score of 9.2 (9.247) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Iddenshall Hall and Beeston View Memory Lane Community has 61 reviews.

Overall Experience

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Date Published

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Review from William S (Son of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the entire team at Barchester Iddenshall Hall and Beeston View Memory Lane Community downstairs facility enough. Their care and attention to my dad's well-being are exceptional, having been visiting throughout the Covid-19 pandemic, whenever the rules allowed. It is a pleasure to see how
the staff have responded to the additional rules they have had to endure and it is lovely to now visit in a more back to normal environment. I could single out a couple of people who I have contact with but it would be unfair as I know there is more to the team than the people we see on every visit. Thank you for keeping dad safe and happy and for taking the time you do.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from K T (Daughter of Resident) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's home has been downstairs at Beeston View for many years now, and we regard it as her home and the wonderful staff as an extension of our family. The last two years have been very difficult for everyone, but I always have felt reassured that Mum’s care would continue to be excellent, knowing how
caring and trustworthy the staff are. When you go to visit, there is always a lovely, warm atmosphere; you are greeted by smiles and sometimes singing, and all the residents are treated with great dignity and respect. Mum says very little now, but I can tell she is happy and content.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from W B (Daughter of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff are kind, patient and compassionate. My mum stayed for respite care and felt very comfortable and happy. I always found the care staff very friendly, approachable and helpful. Mum's needs were considered all the time and she had a good supply of cheese and onion crisps, which she loves.
Thank you so much.
Some feedback for the management - it would be good to have knobs on the drawers and the room had a slight urine smell, although the room looked spotlessly clean.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. This room is currently being refurbished and the flooring replaced. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from David L (Son of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I met with the Unit Manager to discuss the arrangements for my mother becoming a resident. I was really impressed by her knowledge, experience and understanding of the elderly with dementia. The thoroughness of the questions to be able to ensure the level of care was appropriate from the outset was
great. The facilities for the residents look super with plenty of choices inside and outside to cater for lots of activities, or quiet spaces to read too. A very good initial experience, I think my mother will be happy there.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from T S (Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good support and treated with dignity.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Brian D (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day that I brought mum to Beeston View the staff couldn't be more helpful. Nothing is too much trouble and are always on hand to assist. The staff are not only very good at their job they are also lovely people. There is always a good selection of food served it puts my mind at rest knowing
that mum is being well cared for.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Tracie G (Daughter of Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived in Beeston view for two years now. This last year has been unthinkable for many but to be apart from your parent with advanced Alzheimer’s, it’s heartbreaking.
I wanted to write this review as a way of showing my gratitude for a couple of the carers especially. Mum has formed a strong
bond with the two carers in Beeston View and sees them as family. I can honestly say they also treat her as family and for this, I’m truly grateful. They have been my lifeline this past year and I know they’ve kept her going. Also this last couple of weeks mum had a short stay in hospital and, again, without these two carers, I wouldn’t have been able to cope. When I struggled to get information from the hospital, they helped me and informed me of every move that was being made with mum. Since she has been back to Beeston they have welcomed her back like family. I can’t tell these girls enough how thankful I am. They are true heroes in my mind and deserve a medal. Thanks so much, ladies.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John (Son of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Before you decided to spend over £60,000 a year on care for your relative, consider is it because you think you are doing the right thing buying expensive care. I did, but now I feel I did the wrong thing. My mother was a resident first in the residential unit, then the dementia unit and until last
week a resident of the Dementia Care Unit, where we removed her to a new home that is half the cost and where she seems to be much happier. During the lockdown, my mother lost nearly five stone in weight in as many months, but no one seemed overly concerned, she was no longer obese or diabetic. Also, during the lockdown, she fell and fractured her shoulder. I am pointing no fingers, but I do not know what was happening to my mother during this time. She was a prisoner of the regime. When we finally saw her five months later, all I can say its that she looked like a “tramp”. When we complained directly to the Managing Director, who is now on just under £2 million he couldn’t even be bothered to write to me.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.


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Review from J W (Daughter of Resident) published on 7 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Beeston View have been amazing. My mum was discharged from hospital into their care. They have gone beyond what they should do, staying on late with her long after they should have gone home simply because she asked them not to leave her. Not only were they caring staff to her they helped
us as her family every step of the way, particularly in her final days.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John B (Next of Kin) published on 7 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home to anyone who is considering going into 24-hour care. I have an elderly aunt (95-year), suffering from dementia, who has been receiving respite at the home. From the moment she arrived, she has received excellent care from the staff. The staff have exceeded my
expectations, helping to make my aunts transition from home life to 24-hour care as easy as possible. The staff are shining examples of genuine, caring people who are trying to make the residents as comfortable as possible in the environment that they now find themselves in. They are a credit to themselves and to the company that they work for, well done, keep up the good work.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ann V (Friend of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady I visit cannot speak highly enough of the staff and the facilities provided. I myself visit once a week and find staff and management very helpful. The cleanliness of the whole building is exceptional, as is the layout in the dining room when set for meals, as good as top hotels. The staff
are obviously aware of resident's needs with regard to meals and mobility, which is so important. I cannot speak highly enough of the whole environment

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Review from G H (Brother of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is excellent. Staff are extremely welcoming and treat the residents with respect and kindness. The home was clean and smells lovely, none of which odours you may associate to a care home.
There is always something going on and all staff are engaged with the residents. The atmosphere is relaxed
and fun.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Iddenshall Hall and Beeston View Memory Lane Community

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alison W (Daughter of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Iddenshall Hall resembles a 5-star hotel rather than a care home. The rooms are light and airy and there is a beautifully decorated lounge and dining room but most importantly the staff are amazing, they are so friendly and caring. My mum has been there for over 12 months and refers to them as family.
I know that they consider her welfare and happiness to be their number one priority and that gives me total peace of mind. I would not hesitate in recommending them.

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Review from J L (Son of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing team of carers - respectful, genuine, kind and treat Mum like a special individual. Lovely location and good rooms. They make a difficult situation much easier for the whole family to handle.

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Review from G L (Wife of Resident) published on 8 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After two bad experiences, my husband settled well in the two weeks (respite) at Beeston View.
It has given me an opportunity to recharge my batteries in the knowledge that he is being well cared for and is "content" to be here.

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Review from K S (Relative of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and helpful staff. Always willing to talk to relatives.

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Review from Linda W (Niece of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A family environment. Care staff are very responsive to the needs of residents. My aunt is always very well dressed and her personal hygiene is excellent. I have observed the meals being served and they are of good quality with several choices offered. The staff are always visible, complaints (if any)
are discussed and rectified immediately. Staff always willing to discuss family needs.

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Review from Dilys W (Friend of Resident) published on 22 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring family atmosphere. Nursing staff and carers are patient and nothing is too much bother. Always ready to help at all times.

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Review from Sarah G (Wife of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who has a diagnosis of Alzheimer's (confirmed diagnosis 2013), had been attending Beeston View for daycare 2 x weekly since September 2018. He became more troubled and psychotic around Christmas, and after a month of trialling different doses of medication and lots of visits to the psychiatrist,
I was offered a respite bed for my husband at Beeston View. The family and myself were concerned he would not sett, but the staff were amazing, and by the end of the first week he surprised us all. He was made permanent after 2 weeks and he has settled so well - all down to the care and attention of the wonderful staff.

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Review from D S (Daughter of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has stayed here for respite on a couple of occasions and has settled well which is a great comfort to me. The staff are always happy to help. My father enjoys to walk and his mobility is not the best but he loves the garden and also can view it from the room. It's clean and the food is good
and he is always complimentary about the place which speaks for itself.

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Current Review Score: 9.2 (9.247)

Overview of Review Score

The Review Score of 9.2 (9.247) out of 10 for Barchester Iddenshall Hall and Beeston View Memory Lane Community is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.347 for Barchester Iddenshall Hall and Beeston View Memory Lane Community is calculated as follows: ( (68 Excellents x 5) + (27 Goods x 4) + (19 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 118 Ratings = 4.347

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Barchester Iddenshall Hall and Beeston View Memory Lane Community is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (3)

Kirsty

Kirsty Jones

Job Title: General Manager

Hi, my name is Kirsty, and I am the General Manager here at Iddenshall Hall.


I have been in the care sector since 2008 and have predominantly worked with the elderly. I am proud and privileged to have had the opportunity to care for the older generation, and I hope to continue to do so for many years to come.


Isobell (Izzy)

Isobell (Izzy) Pearce

Job Title: Apprentice Commis Chef

Joined: 2023

Hi, I’m Isobell but you can call me Izzy. I joined Iddenshall Hall / Beeston View in September 2023 as a Bank Kitchen Assistant. After settling into the home as part of the culinary team, I quickly realised my passion for cooking in particular, baking. I love nothing more than getting my bake on in the kitchen, my signature dish is apple crumble and custard, which always goes down a treat with the Residents.


After recognising my keen interest, our Head Chef John recommended me for the Barchester Apprenticeship Scheme and I am now fully embarked on my Level 2 Commis Chef Apprenticeship.


I want to provide delicious, quality food for our Residents, whom I enjoy spending time with every day, they have great humour and they always make me smile.


Luisa

Luisa Painemilla

Job Title: Activities Co-Ordinator

Joined: 2016

Hi there, I'm Luisa, Activities Co-ordinator at Iddenshall Hall.


I have worked with the elderly for over 8 years and also for fifteen years in the social field as an Activities Coordinator for different social groups in three countries. I have a Degree in Social Integration, a Certificate in Theatrical Psychology and a Music Therapy certificate. In the past, I have worked for local authorities and in a cerebral palsy home.


My work is very rewarding and it is a pleasure planning events and activities each month. I enjoy interacting with Residents and learning about their interests, preferences and experiences.


Look out for our activities and events - you are welcome to join us!