Ingersley Court

Lowther Street, off Church Street, Bollington, Macclesfield SK10 5QA
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9.8 50 Reviews
  • Ingersley Court, Macclesfield
Ingersley Court is a skilled care home based in Bollington and enjoys a peaceful location and excellent reputation in the local community. Residents enjoy fabulous views from the home's 32 spacious rooms, and there is a varied and stimulating activities programme always on offer. This is carefully designed to reflect the interests of people living in the home.

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Care Provided by Ingersley Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Christine Wooton (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (46)
    • Single Rooms with ensuite Wet Room (19)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1999

Funding & Fees Guide for Ingersley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Ingersley Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ingersley Court Reviews (50)

Total of 50, showing 1-20
9.8

Ingersley Court has a Review Score of 9.8 (9.799) out of 10, based on 20 reviews in the last 2 years. Over all time Ingersley Court has 50 reviews.

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Review from S L (Daughter-in-law of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time I visited the care home I was made welcome by the manger who is a very genuine and warm and friendly person. She sets the atmosphere of the place and makes it a "Home" not a "Care Home" in its feel. She is an absolute asset to the place. The whole team provided and excellent level
of care which manged to stay one step ahead even when proving end of life care. All of the staff worked together to provide support all of us not just the residents are forever grateful to the whole team.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court

Thank you for your heartfelt feedback. We're truly touched to hear that our team has made such a positive impact on you and your loved one. Creating a warm, home-like environment and providing compassionate care, especially during difficult times, is at the heart of what we do. Your kind words mean so much to us, and we're grateful for your support.


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Review from K B (Niece of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited my 90 years old Aunt who has dementia which is quite advanced. The staff at Ingersley Court were very welcoming. It was heartwarming to see some of the staff were really quite young but had a lot of time and respect for the residents.

Reply from Christine wootton, manager at Ingersley Court

Thank you for your wonderful feedback, it is a pleasure for us to care for your loved one.


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Review from Rita W (Sister of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel welcome and find my sister well cared for. I always leave feeling that she is safe and comfortable and that staff are doing all they can to provide a loving caring environment both for residents and visitors.

Reply from Christine wootton, manager at Ingersley Court

Thank you for your wonderful feedback, it is truly appreciated I will ensure the staff are aware of the comments. Thank you for choosing Ingersley Court to care for your loved one it is a privilege for us to be entrusted with this.


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Review from Elizabeth C (Daughter of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ingersley Court has proved an excellent choice of local care provider for both our parents, despite their very different needs. They were accommodated in adjoining rooms, which helped support their transition from a much-loved family home. The quality of care is excellent at every level, from the carers,
the cleaners, kitchen and laundry staff, the maintenance team and, of course, all the management. Everyone is friendly, caring and willing to go the extra mile. The home were compassionate with our dad (and the wider family) when our mum died in hospital this summer. Dad considers the staff as friends: he was delighted when the chef made him a gorgeous birthday cake, and he rates all the food very highly. He joins in with suitable activities but is also enjoys his private time and privacy, such decisions are always respected. Staff are diligent in keeping us informed re medical issues and appointments. Work has started on the new garden - it will be a wonderful additional facility.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your wonderful comment. It is a privilege for us to care for your loved one. I will ensure all the staff are informed of your feedback.


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Review from R A (Daughter of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our parents moved to Ingersley Court in April 2024, as they were no longer managing safely in their own home. It was a huge upheaval for them to leave their house in Bollington where they'd lived happily for 27 years. Collectively, as a family, I think we were all nervous about the move! However, we
could not have wished for a better placement for them, as Ingersley Court truly offers that 'home from home', experience. All staff are incredible! They have a genuine warmth and curiosity towards their residents and nothing is too much trouble. In addition, they are also highly skilled and knowledgeable at what they do. When our mum sadly passed away in July 2024, Ingersley Court were amazingly supportive to our family. For this we will always be extremely grateful. We would like to say a heartfelt thank you to the Home Manager and team for continuing to care for our dad. It's been a tough few months, but we genuinely believe, we couldn't have done it without you! Thank you.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your wonderful response, it's a privilege for us here at Ingersley Court to look after your most precious person. I will ensure your lovely feedback is handed over to our wonderful staff.


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Review from Patricia J (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After 3 periods of respite care, we decided, when it became clear that our mother needed full time care, that Ingersley Court was the best place for her. The home is clean, well managed and the food is very good. The staff are always so warm, friendly and caring, to the families as well as the residents,
and they encourage Mum to take part in many activities. She seems very happy after her first full month as a resident and I am confident that she is safe and well cared for at all times.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your wonderful comments and feedback, it is always an honour and a privilege to be trusted with your most precious family members. Thank you for choosing Ingersley Court.


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Review from Steve P (Nephew of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My last remaining auntie has been a resident of Ingersley Court for over five years, and the dementia she came in with has continued to progress. I did regularly take my mother to see her sister, and in the many times we visited over the years, the staff always seemed to be caring and diligent and the
home itself seemed to be clean and well run. As a result she has been happy and in relatively good spirits (aside from the normal symptoms and frustrations of dementia). The staff have always showed rapport and ability with her and she reacts well to them and other residents. Sadly my mother passed in August following a stroke last year, so ever since, I've visited when I can, my auntie's dementia means she doesn't realise she's the last of the siblings, or that she also lost her son recently. She's my auntie and I love her - so I will keep going - and keep thanking the staff at Ingersley.

Reply from Christine wootton, manager at Ingersley Court

Thank you for your lovely feedback, your auntie is an amazing lady it is always a privilege to look after your loved ones. Thank you for choosing Ingersley Court.


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Review from Christopher D (Son of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister had worked hard to arrange the best care she could for our father, who was experiencing increased difficulties with mobility and daily care. Both from the accounts of my stepmum and sister and from my own experience, the care my dad received while here was second to none. The staff's attitude
was uniformly welcoming and friendly, and the attention to my dad's needs was thorough and professional. All my family commented on the helpfulness of the staff, and their willingness to contact us regarding anything they felt we needed to know. As my dad's needs increased, the staff arranged for him to be given a side room with an air-flow mattress, which greatly helped his comfort as his swallowing had become more difficult. Every effort was made to ensure he was well looked after, and his relatives were treated as human beings and included in his care wherever possible. I would like to express my deepest thanks and praise for such quality care at such a time in my dad's life.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your kind words, your father was a wonderful gentleman and it was a pleasure and honour to care for him and to be a part of your lovely family.


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Review from Fran W (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since August 2023 and I cannot praise all the staff enough, they are absolutely brilliant with Mum and go above and beyond to make sure she is ok. Mum has Alzheimer's and was very against leaving her home but now treats Ingersley as her home and is very happy here. Thank you so much
to all the staff.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your wonderful feedback, I will pass this over to all the staff. It's a pleasure to look after your mother, she is amazing.


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Review from Cynthia O (Friend of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Ingersley Court to be a welcoming place with kind staff who are helpful to visitors. My friend seems happy there.
My only quibble is that she sometimes has to wait a long time to be taken to the toilet due to her lack of mobility.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court

Thank you for taking the time to leave a review. Your feedback is very much appreciated. We will look into the concern raised by you and take any necessary actions required.


kind regards,


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Review from D P (Cousin of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Throughout my cousin's stay at Ingerslet Court, I felt confident that she was in good, caring hands. The manager has a warm and friendly personality, which sets the tone for the rest of the staff, who are always willing to help. Any requests or problems received prompt attention. The decor in the rooms
was attractive, and the food, from all accounts, was good. I would have no hesitation in recommending this care home.

Reply from Christine wootton, manager at Ingersley Court

Thank you so much for your wonderful feedback; it was a pleasure and privilege to look after your cousin - she is a wonderful lady.


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Review from Rachel W (Niece of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the first time I had visited my uncle and he looked clean and well looked after and happy. One particular staff member interacted on a personal level with him which made him smile. Everywhere looked clean, I didn't go in his room so couldn't comment on that.

Reply from Christine wootton, Manager at Ingersley Court

Thank you for your kind comments, it's a privilege for us to look after your loved one.


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Review from Debbie P (Daughter of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum settled into Ingersley Court Care Home really quickly. The staff are all very kind and patient and approachable. I am always greeted with a smile and the carers always know where my mum is and tell me what has been happening and any activities Mum has taken part in. The atmosphere in the home
is lovely with lots of laughter and smiles. The carers treat all the residents as individuals and are keen to know about the individual residents and their likes and dislikes and they do their utmost to accommodate everyone. We are very happy with the care Mum receives.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your kind words. It's an absolute privilege to look after your mum.


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Review from Nicola H (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Ingersley for just over two months. It was a big move for him, and he was reluctant to go at the beginning. However, he has settled in so well thanks to the amazing care and kindness of all the staff. The staff have gone out of their way to get to know Dad and engage in lovely chats
with him every day, often chatting about his favourite old pastime and profession, which he is still able to talk about despite his Alzheimer's. I am so happy we chose Ingersley. Such a lovely setting, with great meals, super stimulating activities and great personal care. All that we could ask for. Thank you.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your wonderful feedback. It's an absolute pleasure and privilege to look after your loved one.


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Review from Derek E (Husband of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Ingersley Court Care Home since 6th March 2023 and I have been impressed by the care she has been given and some of the activities she has taken part in. She has memory problems but can still remember quite a lot of things.
I have been impressed by the staff I have met and my wife
says the food is good. The only thing she does not like is being unable to lock her room door when she is in the lounge etc. She is fearful since things could be stolen.

Reply from Rahi Joshi, Marketing Associate at Ingersley Court

Thank you for sharing your heartfelt feedback about your wife's experience at Ingersley Court. We're delighted to hear about his remarkable recovery since being with us. It's a testament to the tailored care provided by our staff.


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Review from K G (Granddaughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has moved here from Kent, and as nurses, my mum and I are so pleased with the care and love she receives from everyone. Her room is beautiful and bright, and nothing is too much trouble for them.
The food looks and apparently is lovely and plentiful.
The activities are great and there if
you want to participate.
Keep up the great work.

Reply from Christine wootton, Manager at Ingersley Court

Thank you so much for your lovely review; I will ensure all the staff are handed your kind words.


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Review from Julian G (Son of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum arrived, she was made so welcome, every member of staff went out of their way to greet her and help her settle in. Mum came from independent living in London, so this was a major upheaval in her life but within two weeks, she has told us how happy she is and she doesn't want to leave.
Whenever Mum needs assistance, there is someone there to help in next to no time.
We could not be happier.

Reply from Christine wootton, manager at Ingersley Court

Hi Julian,
Thank you so much for your feedback, I will ensure that this is handed over to all the staff, it is a pleasure to have your mum living here with us.


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Review from Sylvia G (Daughter of Resident) published on 10 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having made the tough decision to move my 93-year-old mother from London to Bollington, we couldn’t have been more impressed by the welcome we received from the staff on our arrival following a very long train journey.
She obviously was very anxious and upset at leaving her home and the area she had
lived in all her life.
Since arriving, we cannot give anything other than praise for this care home.
The staff all treat her with such professionalism, empathy, kindness and love. Despite memory problems and deafness, staff go way beyond our expectations in ensuring she understands and hears what is said.
She is enjoying her meals and interacting with other residents in the dining room.
The activities are varied and accessible to everyone.
We initially planned on a month's stay to see if she settled, yet after two weeks she has voiced how happy she is and made the decision to make this her permanent home.
Thank you Ingersley Cout Care Home for making a difficult decision into such a positive one.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your feedback, I will ensure that staff are informed. It's an absolute pleasure having your mother living with us here at Ingersley Court.


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Review from Catherine B (Daughter of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in the late stages of Alzheimer's/dementia, I have cared for my dad for the past couple of years but sadly it reached the point where Dad needed care/company 24 hours which I cannot offer. Dad had always been reluctant to go into a care home but after visiting various homes he was ‘won
over’ by the lovely welcome from the staff at Ingersley Court Care Home. The manager kindly offered my dad two weeks respite to see how he feels, Dad accepted the offer and when I took Dad there with his things for a couple of weeks, we were made to feel very welcome and that immediately relaxed not only Dad about staying but myself for feeling comfortable leaving Dad with ‘strangers to us’. I visited Dad a few times during his stay and he seemed so much calmer than I had seen him for a long time, he settled in straight away. All the staff are approachable and caring to both Dad and our family, Dad has decided he would love to stay there now which has been a huge decision for him but he is now much happier.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your kind words, it's an honour to look after Dad. I will ensure the staff are informed of your feedback.


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Review from Richard B (Cousin of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin was a resident in Ingersley Court Care Home for eighteen months until her death there on the 20th of March. I visited Ingersley many times to see her during that period. All the members of staff made me very welcome. They showed genuine concern for my cousin and treated her with the utmost
respect and dignity. Much care, kindness and love were given to her which she and I much appreciated. The management team kept me regularly informed in between my visits. Any questions I had were always answered in an honest, professional and courteous way. U have great admiration for everyone who works at Ingersley.

Reply from Christine Wootton, Manager at Ingersley Court

Thank you so much for your kind words, I will ensure that I pass your comments over to the whole team here at Ingersley Court.


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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Ingersley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Ingersley Court is calculated as follows: ( (193 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 234 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ingersley Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Ingersley Court

What types of Care is Ingersley Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ingersley Court provide?

Day Care, Convalescent Care, Physiotherapy, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Ingersley Court have?

There are 46 Single Rooms.

What are the Facilities & Services at Ingersley Court?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ingersley Court to the centre of Macclesfield?

3.0 mile(s) as the crow flies, distance by road may be significantly further.