Leycester House

Edenfield Road, Mobberley, Knutsford WA16 7HE
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9.5 41 Reviews
  • Leycester House, Knutsford
Leycester House is highly regarded in the local community, providing expert care for older people including 24 hour care, day care and respite care services.

The home has a vibrant programme of entertainment and activities for residents to enjoy, which is designed to reflect the interests of people living in the home.

Care Provided by Leycester House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jay Hamman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Leycester House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
  • Hairdressing, Chiropody not included in room cost.
    Social Services funded clients will be eligible for a third party top up.


  • (these prices are only a guideline, please contact Leycester House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking available to the rear of the building


Total of 41, showing 1-20
9.5

Leycester House has a Review Score of 9.5 (9.477) out of 10, based on 9 reviews in the last 2 years. Over all time Leycester House has 41 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I have had a very pleasant four days here at Leycester House. The staff are all very friendly and helpful. Meals were first class and I cannot speak too highly of my stay.

Reply from Rahi Joshi, Marketing Associate at Leycester House

We're delighted to hear you enjoyed your stay at Leycester House and happy with our team. Thank you for sharing your experience with us.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent and are certainly making the best of the dated surroundings. From the moment I started visiting my mother in Leycester House, they were friendly, genuinely seem to care about the residents constantly.
Overall, a massive change to other places we have looked at where staff seem
to be detached and just performing a job - at Leycester House they really do care.

Reply from Rahi Joshi, Marketing Associate at Leycester House

We're delighted to hear that your mother is comfortable at Leycester House. Our dedicated staff are committed to creating a welcoming and supportive environment. Thank you for your kind words. Kind regards, Rahi.


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Overall Experience  Overall Experience 4.0 out of 5

My stay at Leycester House was made very happy by all the staff who cared for me very well. The food was very good and the activities were plenty at very enjoyable, always something to look forward to every day.

Reply from Rahi Joshi, Marketing Associate at Leycester House

Thank you for taking the time to leave us feedback. We are delighted you are happy with the care provided and participating in the daily activities. I will forward your sentiments to the home team.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

I wish to thank everyone at Leycester House for everything. I cannot find anything to complain or criticize about.
All I can do is thank everyone for looking after me whilst I was with you. I have never been a patient before, and having been in other nursing homes as a family carer for my mother and
father-in-law and my parents, I saw a few places where I refused to let them go there. Thank you everyone. I am at home and doing okay. Alone. Not easy. But coping.

Reply from Rahi Joshi, Marketing Associate at Leycester House

We're dedicated to providing all our residents with the best care and support, and your words truly touch us. We're glad to hear you're doing well, and we appreciate your acknowledgement of our efforts.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

In the eight days and sleepovers in between the hospital and recovering to walk around again this interim care home was ideal for my needs, as I had been in bed for four full weeks and not walking around at all. The good food and care given to me was excellent and although I missed TV/radio and my daily
papers staff there wonderful to me and the food was excellent.

Reply from Rahi Joshi, Marketing Associate at Leycester House

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.


Kind regards,


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Overall Experience  Overall Experience 4.0 out of 5

It is very well organised. Some of the staff should not work as a carer. It also needs modernising. In the room I was in the wash basin taps were dripping all the time. It was very clean.

Reply from Rahi Joshi, Marketing Associate at Leycester House

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know you are happy with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.


Kind regards,


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Overall Experience  Overall Experience 4.0 out of 5

Very pleasant welcome. Mam sat in a chair waiting for bingo. They try and do something different each day. To keep people aware. Afterwards we went back into Mam's room. She has a comfy chair and a stool for her legs. Then the tea trolley came round and we had tea and biscuits. Had a chat about Mam
on the way out, very happy.

Reply from Rahi Joshi, Marketing Associate at Leycester House

Our resident's health and well-being are our top priority. We appreciate you recognising our team efforts and thank you for sharing your experience with us. We are delighted to know your mam is comfortable with our care. I will share your feedback with the home team.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for quite a while and is very happy (she is ninety-eight). All the staff are very helpful and caring. There are plenty of activities for my mum to join in. She has three meals a day and a tea trolley comes round often during the day. Me and my family are very happy with the care
and attention my mum receives.

Reply from Rahi Joshi, Marketing Associate at Leycester House

Thank you for sharing your experience with us. We are delighted to know your mother is settled and happy with her tailored care plan, we ensure to maintain our care standards always. Your kind words will be passed on to the team.
Best Regards


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Overall Experience  Overall Experience 5.0 out of 5

I recently spent a few weeks in Leycester House for intermediate care. The care and kindness received were excellent. Nothing is too much trouble.

Reply from Rahi Joshi, Marketing Associate at Leycester House

Thank you for sharing your experience with us. We are glad to know you had a comfortable stay and were satisfied with the care provided. We wish you all the best and I will pass your sentiments to the home team, I am sure they will be happy to receive your feedback.


Kind regards,


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Overall Experience  Overall Experience 4.0 out of 5

Whilst being a resident at Leycester House I have found the care to be very good. All my needs are cared for in a very professional way. While I've been here I haven't met one member of staff who I could take a dislike to.

Reply from Mandy Low, Area Manager at Leycester House

Thank you for your positive comments. We are happy you enjoyed your stay with us, means a lot to our team


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Overall Experience  Overall Experience 4.0 out of 5

I am not one for writing reviews, but I was pleasantly surprised with my welcome to Leycester House and everybody I met, staff and fellow residents, I got on with very well. If I have to return to care in the future, I would certainly ask to be placed at Leycester House.

Reply from Rahi Joshi, Marketing Associate at Leycester House

Thank you for sharing your experience. It is delightful to know you enjoyed your time residing with us, we ensure to provide the best care possible always. I will pass on your kind words to the home team.


Kind Regards,


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Overall Experience  Overall Experience 4.0 out of 5

Whilst in hospital needing six weeks of bed rest I was offered a room in Leycester House Care Home Mobberley as a 'step down' provider for four weeks. the room was small but clean and cosy with everything I needed, provided, for example, comfortable bed, adequate storage and washbasin, and TV and well
fed. Towels and linen were changed daily and personal laundry done for me. Though the building and fitments were not luxurious they were well maintained and perfectly adequate.


The jewel in the crown was the staff. despite the problems caused by covid the necessary absences of visitor, hairdresser, staff isolating at home, new residents confided to their room causing extra work, etc, the staff were cheerful, warm, and friendly, thoughtful and considerate professionals who went the extra mile. Typified by the off-duty staff living locally appearing in uniform voluntarily on Xmas morning to help to serve and celebrate the resident's Christmas Dinner.


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Overall Experience  Overall Experience 4.0 out of 5

I had very good care during my short stay there.

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Overall Experience  Overall Experience 5.0 out of 5

Dad was very happy in this home and commented on the kindness and cheerfulness of the staff "Always with a smile". He also commented the food was very good. Due to COVID-19 I never set foot in the home so can't comment on that, but was always satisfied with hoe the phone calls, Zoom etc was handled
during a very difficult time.

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Overall Experience  Overall Experience 4.0 out of 5

I was treated well with very kind staff.

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Overall Experience  Overall Experience 4.0 out of 5

Staff were supportive and helpful. I felt they wanted me to get over my physical problems and they did.

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Overall Experience  Overall Experience 3.0 out of 5

The trained staff were very good with me. I had to remind some staff about the care I needed.

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Overall Experience  Overall Experience 4.0 out of 5

My mother came to Leycester House for respite care.
When it became obvious that she would not be able to live independently in her own home, she was offered a permanent residential place. We were both very pleased as she likes the home, staff and feels safe here. I am confident that the staff can cater
to her individual needs in a very caring setting.

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Overall Experience  Overall Experience 5.0 out of 5

I was taken to Leycester House from hospital after having a bad fall and fracturing badly my left wrist, I have already other health and mobility problems. I was treated so well and made so welcome by all the lovely staff, they couldn't do enough for me despite having lots of other residents to see
to. Made my stay there so very pleasant and I was soon getting my confidence back. Many, many thank to these wonderful people, and the food'well', was delicious, always lots of choices. Thank you all at Leycester House.

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Overall Experience  Overall Experience 4.0 out of 5

Mum was given short term care after a fall breaking her wrist.
Mum has been well looked after with good food mum says.
The staff are amazing and do a fab job.
Certain areas and carpets could do with an update and paint on the walls. Maybe make it a little more modern.

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Current Review Score: 9.5 (9.477)

Overview of Review Score

The Review Score of 9.5 (9.477) out of 10 for Leycester House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Leycester House is calculated as follows: ( (67 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 104 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Leycester House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Leycester House

What types of Care is Leycester House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Leycester House provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Leycester House have?

There are 40 Single Rooms.

What are the Facilities & Services at Leycester House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Leycester House to the centre of Knutsford?

1.9 mile(s) as the crow flies, distance by road may be significantly further.