Leycester House

Edenfield Road, Mobberley, Knutsford WA16 7HE
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9.5 41 Reviews
  • Leycester House, Knutsford
Leycester House is highly regarded in the local community, providing expert care for older people including 24 hour care, day care and respite care services.

The home has a vibrant programme of entertainment and activities for residents to enjoy, which is designed to reflect the interests of people living in the home.

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Care Provided by Leycester House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Jay Hamman (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Leycester House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100

  • Hairdressing, Chiropody not included in room cost.
    Social Services funded clients will be eligible for a third party top up.
  • (these prices are only a guideline, please contact Leycester House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available to the rear of the building


Leycester House Reviews (41)

Total of 41, showing 21-40
9.5

Leycester House has a Review Score of 9.5 (9.477) out of 10, based on 9 reviews in the last 2 years. Over all time Leycester House has 41 reviews.

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Date Published

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Review from D C (Respite Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care.

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Review from James C (Husband of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently my wife spent a short time at Leycester House.
We found it a very good experience.
It was bright and cheerful, very easy for anyone with mobility problems.
The staff could not have been more considerate and helpful, nothing was too much trouble to them.

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Review from Norma S (Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are wonderful.
So caring and patient with all residents.
Couldn't ask for better.

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Review from S D (Respite Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Cannot fault carers or food, both excellent. Staff gave me support whilst letting me do as much as I could, I think that got me home early. Activities were fun with a lot of laughs.


Again my sincerest thanks to all of the staff and the physiotherapist for all their help and kindness.


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Review from S A (Son of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother spent some weeks in the care home after a hospital stay. The home was excellent. The care was superb. The staff were brilliant - I was absolutely ecstatic with the way my Mother was cared for. I could not have asked for better.

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Review from P B (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was well looked after and they really cared for him.
The staff spent time with him, kept up his spirits.
Only thing negative is that it could do with updating but the main thing is they really do care about the residents which makes up for it being older.

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Review from Gill B (Daughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 92 yr old mother was admitted for 3 weeks after a spell in hospital to regain strength, weight and mobility. The staff were professional and kind. Many live locally so had worked there for some time. The quality of food provided by the chef and team was excellent and all staff quickly tailored
her meals to ensure she was not over faced. The intermediate care team visited regularly and Mum made great progress and returned to her own home. The layout is very good, especially upstairs and the rooms vary but all are bright and clean. The only reason we would not have rated even higher than we have was due to issues with the ageing plumbing. There are no en-suite rooms just commodes in each room Although there are adequate toilets around the home a number were out of order - some for several days. This put their cleaning under pressure and did cause issues at times. I am sure the excellent management are on to this and I would then highly recommend Leycester House and its staff.

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Review from Peter E (Nephew of Resident) published on 12 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the staff who I met with were friendly, helpful and obviously caring. The staff created a positive atmosphere and always seemed to take extra steps.
The staff are the most important ingredient and the staff at Leycester House rose to what was expected of them.

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Review from C B (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care given in the home was excellent and all the staff were very hard working and dedicated. They made such a difference to my mum and she really improved her mobility and general wellbeing whilst in their care. The only improvement would be as regards to bathrooms which lacked showers and could
do with some modernisation. I would have no hesitation in recommending Leycester House.

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Review from Barbara H (Resident) assisted by family/friend published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy as a resident in Leycester House. The staff are caring, kind and attentive. They meet my needs and are flexible. My room is well maintained, regularly cleaned and cheerful. The food is home cooked and tasty, the menus are varied. Facilities are adequate and although there are no en-suite
bedrooms, there are plenty of toilets in easy reach. I am here as a temporary resident due to a food operation so hope to go home soon. However, I have no hesitation in recommending this care home to others.

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Review from V R (Respite Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been looked after really well in my 2 weeks respite stay.

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Review from Edna K (Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Leycester House. The staff were amazing and nothing was too much trouble. The daily activities were very well organised and the food was excellent. I cannot recommend the care home highly enough. First Class.

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Review from Harry T (Husband of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am here primarily to be with my wife due to feet problems. 90 years old I do have dementia and can only thank the staff for their readiness to help with her personally or medically.
The food and accommodation are fine. How everyone remembers our names is outstanding as I have trouble remembering
my own. Thank you Leycester House.

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Review from Mike C (Son of Resident) published on 13 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Notwithstanding the need for a refurbishment, that alone is cosmetic, the quality of care is excellent.
My mother, an articulate lady of 95, moved in on September 15th and has felt extremely secure within the home.
There is a high level of staffing and each very attentive.
There are other homes that
may be smarter however at the end of the day it must be about the quality of care.
Leycester House scores highly.

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Review from Sheila F (Sister of Resident) published on 7 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff to be extremely helpful, very friendly. There is a very happy atmosphere. When problems arise, they are dealt with as soon as possible. The staff are well coordinated and work well together. The food is well prepared and presented. My sister has been very well cared for.

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Review from Julie N (Daughter of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has always enjoyed going to Leycester House - as day care and now full-time. She enjoys the banter with the staff, who are exceptional in their understanding of the old, infirm, confused clients. They are wonderful how they deal with the care with such dedication and commitment. The home is
managed by two wonderful dedicated members of staff, always available to assist with queries and problems. The chef provides a superb service (my mother's words). All in all such a nice 'home from home' place to live. We are so lucky to have such a great facility in the community. We need more like Leycester House.

Reply from Jeanette Oldbury, Home Manager at Leycester House

We were truly humbled to read your feedback, and really appreciate your taking the time to write this review. We really aim to make life at Leycester as homely as possible and it's great to hear that everyone is ready to go out of their way to ensure the best support possible. Thanks again.


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Review from Sylvia C (Mother of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most helpful and friendly staff. Nothing is too much trouble. It is like one big family home. Would definitely recommend.

Reply from Jeanette Oldbury, Home Manager at Leycester House

Thank you for taking the time to share your views with us. Our team will be delighted to hear this lovely feedback and to know that their dedication is appreciated so much.


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Review from Simon Y (Son of Resident) published on 10 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased with the care provided for my father in Leycester House since he became a resident in November 2015. He settled very quickly and seems very content. There is a cheerful and caring atmosphere within the home, the staff appear to enjoy working there and seem genuinely concerned
for the welfare of the residents. Based on my visits, the home seems to be well run, is clean and all the facilities are satisfactory.

Reply from Jeanette Oldbury, Home Manager at Leycester House

Thank you very much for taking the time to post this review. We are delighted to hear that your father has settled well at Leycester House and we really appreciate the comments regarding the commitment of our staff. They do work extremely hard and it's hearing feedback like this that makes it all worthwhile!


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Review from Rev Jean B (Daughter of Resident) published on 10 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am extremely happy for my mother to live at Leycester House Care Home in Mobberly. I live only a mile away from the home so it is perfect for me to visit her. She is well cared for and the staff are very helpful and friendly. Her room and the furnishings are fine and are well cleaned,, her clothing
is laundered every day and she herself is kept clean and well fed. She is encouraged to join in various activities with the other residents.
About three years ago, while my mother was still living independently, I took her to an open day at Leycester House and she said if she was to be looked after, Leycester House would be her choice. I am very happy to think that she is where she chose to be.

Reply from Jeanette Oldbury, Home Manager at Leycester House

Thank you so much for taking the time to provide this lovely feedback. We are delighted to hear that you and your mother both feel her decision to move to Leycester House was the right one, and that she is content with her care.


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Review from Carol (Daughter of Resident) published on 10 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst mum was at Leycester House she was happy and very well cared for. She delighted in having her bubble baths.
The staff were kind, caring and nothing was too much trouble for them. I also received help and advice in a situation I had never been before with no other siblings to bounce off.

Reply from Jeanette Oldbury, Home Manager at Leycester House

Thanks so much for taking the time to give us your feedback. It was a privilege to look after mum and we are delighted to hear you both felt she was well supported at Leycester House. Your comments will mean a great deal to the staff team.


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Current Review Score: 9.5 (9.477)

Overview of Review Score

The Review Score of 9.5 (9.477) out of 10 for Leycester House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.577 for Leycester House is calculated as follows: ( (67 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 104 Ratings = 4.577

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Leycester House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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