Mayfields

Naylor Crescent, Netherpool Road, Overpool, Ellesmere Port CH66 1TP
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9.6 44 Reviews
  • Mayfields, Ellesmere Port
Mayfields is a purpose-designed care environment from MHA, ideally suited to the pursuit of person-centred dementia care packages and offering staff who take pride in understanding each resident's needs.

The home has three gardens that are designed to stimulate reflection, incorporating sensory practices shown to contribute positively to the lives of people with memory loss.

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Care Provided by Mayfields

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 46 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Sheltered Housing

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Mayfields

  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,309 – £1,390
  • (these prices are only a guideline, please contact Mayfields to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Mayfields Reviews (44)

Total of 44, showing 41-44
9.6

Mayfields has a Review Score of 9.6 (9.571) out of 10, based on 13 reviews in the last 2 years. Over all time Mayfields has 44 reviews.

Overall Experience

  • 36
  • 7
  • 1
  • 0
  • 0

Date Published

44
0
10
13
31

Review from David H (Husband of Resident) published on 16 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Mayfields for just over two years. My good opinion of the Home is confirmed and in fact strengthened with every day that passes. The main thing I continue to marvel at is the quality of care and the relationship the carers have with the individual residents, but all the staff - management,
admin, catering, cleaning, laundry etc., are exceptional. The whole place is so warm and welcoming and so well run. I and my family are made to feel so welcome when we visit. For me it has become a real second home. So much effort was happily given by all the staff to make the recent Christmas celebrations so memorable once again. The highlight was on Christmas Day itself when eight(!) of us in the family were all invited in to have lunch with my wife and all the other residents with their families. The other thing that has recently struck me is the real loving care given to residents and their families during the sad but inevitable last stage of a resident's life.

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Review from Carole N (Sister of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very pleased with my sister's care, I couldn't complain about anything at all. I am very confident of all the care my sister receives and I am so glad that I chose Methodist Homes for her. Carers are so compassionate in all their dealings with all the patients.

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Review from Rebecca S (Daughter of Resident) published on 14 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has advanced Alzheimer's, moved from the family home to Mayfield in November 2014. We visited several care homes and selected Mayfield's as the best home for her needs. It has surpassed all expectations. Every carer I have met over the past two years has been friendly, professional and super
caring. Some have worked there for many years, and each has a wonderful rapport with every resident. The meals are freshly prepared on site and delicious. The home itself is marvellously designed, on one level so residents are safe and free to roam, with three winding colour-coded "wings", each with its own kitchen, dining and living room area, a central lounge area for group events (church services, fairs, Christmas dinners, weekly sing-along and music sessions), and access throughout to a walled, safe and beautiful garden with winding paths and benches. Mayfield's has truly become "home" to my mum, and also to my father, who visits her daily and is welcomed by staff on every visit.

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Review from Kate H (Daughter of Resident) published on 19 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was fearful of the day when my mother would need to move in to a care home because of her dementia. Mayfields and its staff is, however, the most extraordinary place. The staff are exceptionally welcoming, kind and caring. The place is full of joy, happiness and laughter. Mayfields now feels like
an extension of our home. It is very reassuring to know that places like Mayfields exist. I would not hesitate to recommend it to anyone.

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Current Review Score: 9.6 (9.571)

Overview of Review Score

The Review Score of 9.6 (9.571) out of 10 for Mayfields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.571 for Mayfields is calculated as follows: ( (101 Excellents x 5) + (40 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 154 Ratings = 4.571

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mayfields is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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