Newton Hall Care Home

Kingsley Road, Frodsham WA6 6YD
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9.4 15 Reviews
  • Newton Hall Care Home, Frodsham
Newton Hall is one of a number of care facilities in Cheshire that are owned by Springcare and well-respected in the area for the standards they achieve.

This thirty-one rooms facility comes with the additional benefits of beautiful countryside views, while its interior has recently been renovated to an excellent modern standard.

Residents enjoy access to numerous social activities and outings, including the use of a mobile library and the choice to attend church services if they wish.

Care Provided by Newton Hall Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Julia Adamson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (22)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Newton Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £975
    • Self-Funded Residential Dementia Care £895 – £1,050
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,050
  • (these prices are only a guideline, please contact Newton Hall Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
9.4

Newton Hall Care Home has a Review Score of 9.4 (9.392) out of 10, based on 6 reviews in the last 2 years. Over all time Newton Hall Care Home has 15 reviews.

Overall Experience

  • 14
  • 1
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Date Published

15
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Overall Experience  Overall Experience 5.0 out of 5

Mum's been a resident at Newton Hall for almost 2 years now. The staff are lovely with a stable core team who are involved in day to day care of the residents. The staff always find time to discuss Mum when we visit or call and make us feel welcome whatever time or day we visit. The home itself is lovely
with clean rooms and several different communal lounges for residents and their visitors to use, including a safe garden with lovely views across the fields.
It's heartening to know that Mum is safe and well cared for at a time when we could no longer manage her care at home. It's lovely to see the care and support provided to all the residents at this spacious, clean and welcoming home.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

Thank you so much for your kind words; I will pass your message on to the fabulous team. We are so pleased that you are happy with the home and the care we provide at Newton! Many thanks!


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Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and has been a resident at Newton Hall Care Home for 12 months. Mum settled in surprisingly quickly and has been well looked after, and I find her to be happier, less stressed and more settled than she has been for a number of years.
The staff are kind and compassionate, and
provide both the specialist knowledge and respect for her individual needs, which Mum requires, to enable her to feel secure.
The public rooms are all bright, light, airy and clean.
Based on my experiences, contact with staff, Mums overall care and peace of mind since moving here, I am happy to recommend Newton Hall Care Home.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

Thank you so much for your lovely review of Newton Hall, we all really appreciate it here! We are so pleased that Mum settled in well with us - she has become a solid member our Newton family!


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Overall Experience  Overall Experience 5.0 out of 5

Newton Hall is a good home, residents all seem happy and cared for well.
Staff are friendly, approachable and willing to help whenever required.
We are happy Mum is cared for well and also any health issues addressed well.
Very happy to recommend this home.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

Thank you so much for your lovely review! We are pleased that you are happy with Newton Hall - please let us know if there is anything else we can do.


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Overall Experience  Overall Experience 5.0 out of 5

Newton Hall provides excellent accommodation and care. The staff are capable, caring and qualified and always available to answer any questions. The events team puts on many events to keep the residents engaged and stimulated, from trips out on the minibus to indoor games and visiting entertainers and
pets. It’s rewarding to see how happy my relative is at Newton Hall.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

Thank you so much for your kind words, we will pass this on to our fantastic team of staff - they will really appreciate it!


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Newton Hall are superb, very caring and helpful, always so patient with my mother-in-law who has dementia. There is a very welcoming and happy atmosphere and I have been able to visit at any time of day. The rooms are very clean and comfortable. I would particularly like to mention the
manager who is extremely responsive and caring. I would highly recommend this care home.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

Thank you so much for your lovely review, we all really appreciate it here at Newton. We have a fantastic team here and we are so pleased that you are greeted with a welcoming and happy atmosphere when you visit, it's definitely something we think is so important!


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Overall Experience  Overall Experience 5.0 out of 5

Newton Hall Care Home is comforting and welcoming. All the staff have been friendly and supportive. The environment is clean and fresh and the residents appear happy and content.
My mother has settled in well and has been taking part in all the activities.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

Thank you so much for taking the time to write such a lovely review! It is a privilege to be able to look after Mum and we are so glad she has settled in well. Anything you need please let us know!


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Overall Experience  Overall Experience 5.0 out of 5

Lovely place for my dad to stay while his health declined, he so well looked after the staff are brilliant nothing too much trouble for them. There's always something for the residents to do. There's an event lady who's great they have karaoke, dancing, pancake flipping, chair exercises keeping the
residents active.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

Thank you very much for the review and it's very much appreciated, its so nice to have such a lovely gentleman for us all to care for!


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Newton Hall for nearly 4 years. I can't be more grateful for the staff in my mum's care. The staff are all very helpful and explain what is going on with Mum's condition. We have a good relationship with the staff, they are happy to talk to us if we are worried about anything and
we can phone and talk to the staff any time of the day. We, as a family, can't praise the home enough.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

Thank you for your lovely review! We are so privileged here to look after Mum and we love that you're so happy with our fabulous team at Newton Hall!


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Newton Hall Care Home all go out of their way to be so kind and caring, nothing is too much trouble. Mum has had a few health issues and they get it sorted straight away. They know the needs of all their residents inside and out. We are so happy with Mum's care and attention and so glad
we chose Newton Hall Care Home.

Reply from Macie Cox, Marketing Executive at Newton Hall Care Home

We are so grateful for your kind words about our home and team. We are so pleased that we can provide Mum with the care and assistance that she needs and you are happy with Newton Hall. Thank you so much for your support!


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Overall Experience  Overall Experience 5.0 out of 5

Staff at Newton Hall Care Home looked after Dad like one of their own. I was apprehensive about Dad going into a home when visiting was restricted and it was only towards the end of Dad's life, a year after he moved in, when I had the opportunity to sit with Dad for the 10 days before he passed, that
I saw first hand the care, support, kindness, warmth and dedication shown by staff towards Dad. I will always be grateful for this time that I had with Dad and the kindness that was extended towards our family during his final days. The small gestures from staff that meant so much, the chips and peas that carers brought me on one particularly long day, the time that four carers simultaneously appeared from opposite corners of the building to say goodbye to Dad at the end of their shift, the beautiful floral bedspread that one of the carers put on Dad's bed on what turned out to be his final day and made Dad's room feel so homely. Newton Hall is a home from home. Heartfelt thank you to the staff.

Reply from Sarah Wilson, Operations and HR Assistant at Newton Hall Care Home

Thank you so much for such a lovely review; all staff strive exceptionally hard to deliver first-class care at Newton Hall and hearing that all of the efforts are noticed and valued is appreciated greatly by everyone who works here. It was an absolute privilege caring for your father whilst he was at Newton Hall and he is missed by all. Sincere thanks again from the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Well where can I start, mum came here for respite care, as her present home care couldn’t look after her anymore, the decision was made for mum to have respite care. I must admit I was very nervous about mum being in a care home and feeling anxious, especially with present conditions. On arrival, we
were greeted by staff and the manager. We chatted about mum, likes and dislikes and was made to feel comfortable from the off. Well, 4 months on mum is thriving. Staff are all wonderful and the place is amazing. I can’t thank everyone there enough and I know mum is safe and well looked after. Thank you all so much.

Reply from Sarah Wilson, Operations and HR Assistant at Newton Hall Care Home

Thank you from all at Newton Hall for your lovely comments.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over 4 years and the care has been excellent. It is a settled care team who support and work for each other to the complete benefit and care of all the residents with their varying needs. Nothing seems to be too much trouble and they all engage with the residents.
Unfortunately,
the laundry service is inconsistent and could be improved, however, that is the only criticism and does not detract from the very high level of care and support given to the residents.
I believe that the carers are some of the best you could find and have rated them excellent because it doesn’t go higher; I don’t think that we could have found a better place to care for Mum.

Reply from Sarah Wilson, Operations and HR Assistant at Newton Hall Care Home

Thank you very much for your review. Our Laundry service at the home has been highlighted as an area that we aim to improve as soon as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum has been resident now for a year at Newton Hall, we are extremely satisfied with the level of her care.
We were told prior to going to Newton Hall that Mum’s leg ulcers would never heal; with the care and careful minding, along with district nurse support, they are now virtually gone!
Well
done everyone!
We visited today, along with 5 other family members who don’t live locally and we were made so welcome!
We were offered refreshments more than once and space was made for all of us together in the music room.
My advice to anyone looking for care would be to visit Newton Hall and put it to the top of their list.
It broke my heart that my Mum had to leave her own home but having seen how she is cared for and how she settled in so quickly, I now feel assured that it was the right decision.

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Overall Experience  Overall Experience 4.0 out of 5

My mother is well looked after. The majority of staff are very good, caring and sympathetic and are doing a very difficult job well.


They need a full-time activity manager - 20 hours a week I think is insufficient.


My mother's room can get smelly so could benefit from more regular spring-cleans.

Clothes 'get lost' when going to the laundry but hopefully this will improve.


Overall, I rate the care home as good but am concerned at the annual increases way above inflation.


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Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident at Newton Hall just over twelve months ago, shortly after Dad died. They had meant the world to each other and we were very worried about how Mum would settle into a residential environment, particularly as she has dementia. We needn't have worried at all. Whilst Newton Hall might
not appear to be some glistening palace on first inspection, it does employ some of the finest carers you could possibly want and in the end that is what has really counted.


I can't fault Mum's care in any way. She is genuinely happy and very settled. I leave after every visit with complete piece of mind, totally confident that she couldn't be in a better place.


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Current Review Score: 9.4 (9.392)

Overview of Review Score

The Review Score of 9.4 (9.392) out of 10 for Newton Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.910 for Newton Hall Care Home is calculated as follows: ( (62 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 67 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.482 Points relating to the number of positive Reviews for Newton Hall Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 6 Positive Reviews ÷ 6.8 = 0.882

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Julia

Julia Adamson

Job Title: Registered Home Manager

I have worked for Newton for the last few years, I have been a manager for 15 years working in Dementia care but in care for 32 years.


The team here at Newton are so caring and will not think twice about going that extra mile, some of them have been here for 15 years plus. We are all like a family.


Frequently Asked Questions about Newton Hall Care Home

What types of Care is Newton Hall Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Newton Hall Care Home provide?

Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Newton Hall Care Home have?

There are 32 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Newton Hall Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Newton Hall Care Home to the centre of Frodsham?

1.5 mile(s) as the crow flies, distance by road may be significantly further.