Park Mount Care Home

52 Park Mount Drive, Macclesfield SK11 8NT
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Top 20 carehome certificate
9.9 28 Reviews
  • Park Mount Care Home, Macclesfield
Park Mount Care Home is a purpose-built care home which opened in 1984 by the Pallottine Missionary Sisters who are still the registered provider. They have a chapel on site for all denominations.

Park Mount caters for residential dementia EMI for up to 50 residents including three doubles. Park Mount has been refurbished since that time and it continues to be updated as an ongoing project.

The home is set in beautiful well established and maintained gardens for residents and families to enjoy. The gardens boast a summer house a nature trail, chickens and a fishpond, with plenty of areas to sit and enjoy the view on the way around.

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Care Provided by Park Mount Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Mandy Malkin (Manager)
  • Admission Criteria
    • General enquiries. Recommendations from Health Professionals and referrals from Social Services.
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (47)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1984
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Park Mount Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,140
    • Self-Funded Residential Dementia Care from £1,140
    • RESPITE Self-Funded Residential Care from £1,140
    • RESPITE Self-Funded Residential Dementia Care from £1,140

  • Fees are based on the individual service user needs please enquire at Park Mount for further details.
    Personal Expenditure is not included (i.e. Hairdresser and Newspapers)
  • (these prices are only a guideline, please contact Park Mount Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times during the day and evening. Meal times are not protected.


  • Parking

  • Car park on site.


Park Mount Care Home Reviews (28)

Total of 28, showing 1-20
9.9

Park Mount Care Home has a Review Score of 9.9 (9.946) out of 10, based on 17 reviews in the last 2 years. Over all time Park Mount Care Home has 28 reviews.

Overall Experience

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Date Published

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Review from Gayle C (Daughter of Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is in respite care at Park Mount Care Home. It's been a big adjustment for mum and a huge change but the wonderful team at Park Mount have made her feel welcomed, cared for and safe. I honestly could not have wished for a nicer place for mum. Mum is settling down and joining in all the activities
which are fun and entertaining. The huge, well-kept gardens are wonderful to explore, we feel so fortunate to have this outside space. The food is excellent and there is an endless supply of drinks, I'd rather like to move in myself! This is a top team that run a very happy ship, hats off to you all, for all care, love and happy moments you aspire to give every day. We are truly grateful.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Thank you so much for taking the time to write your fabulous review. We strive to deliver the best possible care and it is always good to receive feedback that we can pass on to our team it is always appreciated. We are so pleased your Mum is happy with us and you are more than welcome to enjoy the gardens as spring approaches.


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Review from J N (Daughter of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am thrilled with how well my mum has adapted to moving into residential care. It was with a reluctant and heavy heart that she did so after 65 years in the same family home, but the staff at Park Mount Care Home have made her feel so welcome and treated her with respect, dignity and friendliness.
She is enjoying the company of other residents and has started to enjoy pastimes, in particular arts and crafts, that she had fallen out of love with in her later years. She is very much looking forward to being able to go out in the lovely gardens, check out what is growing in the veg patch, and meet the hens she can see from her window, when the better weather comes. I can't thank the Park Mount staff enough for helping my mum adjust to such a big change in her life

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Thank you for taking the time out to post a wonderful review, it means a lot to us all when we get confirmation we are doing it right!


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Review from Ian B (Son of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were at Park Mount Care Home for respite care as my father had been in hospital and my mother required some much-needed recuperation and rest.
The staff at Park Mount Care Home from the first day were very caring, professional and gave both my parents and our family a great deal of comfort
and security in the knowledge that our parents were being looked after with empathy, all their daily needs were taken care of. Their room was very clean with a great view and plenty of space. The food was excellent and every request was accommodated with kindness and a can do, will do approach. The home is a happy, safe place with amazing staff.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Thank you so much for taking the time to submit such a fabulous review, it is always good to hear that our residents feel safe secure and happy in their home.


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Review from J C (Daughter of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of Park Mount for the past 6 months and has settled well and is very happy in her new home. She is so much more relaxed and contented and is clearly benefiting greatly from the good food, companionship, and excellent care provided. There is such a lovely atmosphere at Park Mount
and we have made good use of the large and well-kept grounds over the summer months. Mum very much appreciates the opportunity to attend Mass regularly and enjoys the diverse programme of activities provided. The boat trips on the canal have been a particular highlight for her! Huge thanks to all the wonderful staff for all you do.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Thank you so much for your fabulous review, we are so pleased your mum is happy and has settled into her new home well, it means a lot to all of our team to have their hard work, and excellence for delivering person-centred care appreciated and validated. Once again thank you for taking the time to write such a wonderful review.


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Review from J F (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of the superb care Mum receives. She has never been happier. She said today can you feel it in the air, the love. This place is enchanted. Thank you.
The staff are superb. So thoughtful and caring.

Reply from Maggie Bennison, Executive Assistant. at Park Mount Care Home

Thank you for taking the time to leave such a fabulous review, it is always splendid to hear our residents feel safe and happy.


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Review from Rosemary D (Day Care) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is going here for daycare. She has been very welcomed. The staff have been amazingly helpful. There is a very peaceful atmosphere which is conducive to Mum settling into this new environment. She enjoys participating in the church services and also the interactive social activities provided.
We cannot thank them enough for their dedication and support.

Reply from Maggie Bennison, Executive Administrator at Park Mount Care Home

Thank you for taking the time to write such a lovely review; it is appreciated by us all, and we continue to look forward to welcoming you at day care and services.


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Review from Laura D (Daughter-in-law of Resident) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to express my gratitude for the exceptional care provided by the staff at Park Mount Care Home during my mother-in-law's check-in. Though we missed their HR person, the support from the other staff members was outstanding. The room exceeded expectations. Park Mount is highly recommended for
its compassionate and professional care.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Hi Laura, thank you so much for taking the time to write such a wonderful review. It is always appreciated by the whole team and reinforces our ethos of our "Home is your Home".


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Review from Joanne O (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Park Mount Care Home highly enough. My Mum was sadly there for only a few weeks but the friendly, compassionate and hard-working staff could not have done more to make her feel welcome, valued and cared for. Nothing was too much trouble. We stayed with Mum overnight for several days
which must have been disruptive for the staff but they were kindness personified and showed a sense of humour and a positive attitude despite being very busy. The accommodations, from newly decorated, spacious and clean rooms to the light and airy dining area and lounges are furnished beautifully. Meals are all freshly cooked, delicious and nutritious and the amazing chefs go out of their way to ensure residents have the food that they enjoy. The pretty, well-maintained gardens and the chapel provided spiritual support for Mum and all of the family did the prayers of the Pallottine Sisters who are so kind. Park Mount is a special place and we will always be grateful we found it.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

I am sorry that Mum was only with us a short while, thank you so much for taking the time to write such a wonderful review in light of this difficult time for you and your family. You are always welcome at Park Mount even if it's just a stroll around the gardens to reflect or to attend mass.


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Review from Elaine M (Daughter of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park Mount is quite simply outstanding. The professionalism, warmth and empathy displayed by all members of the Park Mount team clearly have a hugely positive impact on the residents and visitors alike. My dad was gently greeted with kindness and dignity which showed up in ways both big and small, from
the Sister calling to welcome him and offer a little blessing, the chef popping in to greet my dad by name and telling him about the menu for that evening, and the following day (as well as asking if he had any favourite dishes), the medication lady calling by to introduce herself and have a chat, high-tea arriving with a smile and the silver serving of sandwiches, along with homemade soup, just to name a few. Dad had the best night's sleep he'd had for a long while. Park Mount is welcoming and jolly with residents and staff regularly in conversation. I've heard and seen so much human kindness on each of my visits to see dad, making it a lovely experience.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Thank you so much for taking the time to leave so a wonderful review, it is much appreciated.


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Review from Barbara C (Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are now residents in this wonderful atmosphere. The staff and all the volunteers are wonderful. The food is great. The grounds are lovely when the weather is good. We are being well looked after and couldn't be happier. We also have Mass twice a week, and the Sisters are lovely, Thank
you all very much,

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Thank you for your wonderful review, we hope you will continue to feel happy and safe, we always strive to ensure you receive the best possible care and all-round experience. Our home is your home.


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Review from Margaret L (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was only with you in Park Mount for a very short time, but we cannot thank you enough for the professional care and love shown to Mum during that time. The management and all staff are truly exceptional and supported Mum in every way. In addition, we were so well looked after too, with constant
feedback about Mum/links to professionals when needed/supportive chats and hugs/drinks and cakes/fresh towels when we stayed. We were made to feel so welcome, and your staff are a credit to you.
Thank you so much.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Dear Margaret, thank you for taking the time to submit this fabulous review at this difficult time. All our staff appreciate your feedback.


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Review from Bridget T (Niece of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good empathy and flexibility in dealing with daily ups and downs of resident’s days. Staff are diligent in checking needs are being met and perceive when company from other residents is welcome/not welcome. New activity schedule is appreciated.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Hi Bridget, thank you for taking the time to leave your positive review. It means a great deal to know we are on the right track and is much appreciated by us all.


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Review from T T (Brother of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came to live in Park Mount three months ago. It was a move I had not looked forward to, but I am so delighted we chose Park Mount. We love coming to visit as every single member of staff is so welcoming. It has been such a relief witnessing my sister settling in and becoming part of the community.
She has found herself with a new sense of place and purpose.

Reply from Maggie Bennison, Executive Assistant at Park Mount Care Home

Thank you for the wonderful review; it means a lot to us all that you have taken the time to do this, and your appreciation is greatly received by our team, who strive every day to ensure they deliver the best possible care both physically and holistically.


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Review from Steven A (Nephew of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle moved into Park Mount at the beginning of December 2023. The whole staff team were very accommodating and took time to get to know my uncle. The home also encompassed the wider family and ensured that our needs were met throughout his stay. The home boasts a warm, friendly atmosphere, nothing
is too much trouble, and suggestions are met with a can-do attitude. There are lovely grounds for residents and families to use. The home is tastily decorated and very clean. The meals were made fresh each day, well presented and tasty. The Pallottine sisters have an active role in the home, and they hold weekly services for the residents to participate in if they wish to (this was a strong aspect for my uncle).
I would recommend anyone who is thinking of making the difficult decision of placing a loved one into a care environment to go and visit the home. They have an open-door policy and will ensure you are given time to ask questions and have a good look around.

Reply from Maggie Bennison, Charitable Income Officer at Park Mount Care Home

Hi Steven, thank you for taking the time to write such a splendid review; it means a lot to our staff team to know that their hard work and dedication are appreciated.


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Review from Elaine H (Friend of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear friend and neighbour has been in Park Mount Care Home since the end of May 2023. We cannot speak highly enough of all the care and attention she has received since being a resident there. Every member of staff is approachable and helpful, polite and always has a welcoming smile no matter how
long they have been on their day/night shift. Not only do we look forward to seeing our friend on our weekly visits, but also enjoy the camaraderie and banter with the staff. Cleaners/laundry staff/chefs/care workers/gardeners and maintenance staff and managers. Also, many residents we chat with. We are so glad our friend is in such a lovely home, and in her own words says she feels safe and cared for and has made many friends, and the food is excellent.

Reply from Maggie Bennison, Charitable Income Officer at Park Mount Care Home

Dear Elaine, thank you so much for taking the time to write such a fabulous review; the team take great pride in caring for everyone.


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Review from Jason W (Son of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Park Mount for the last two years. I have never had a cause to fault or complain about the care, and the attention to detail from all the staff is great. Recently, he is getting to the stage where he needs more attention and one-on-one care as he has become less able to look after
himself. Park Mount has put into place the extra care he needs without being asked.
I highly recommend Park Mount; it's very clean, all the residents are happy, and the staff are friendly and attentive. 10 out of 10.

Reply from Maggie Bennison, HR at Park Mount Care Home

Thank you for your excellent review, Jason; it is much appreciated by us all.


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Review from Anne H (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Park Mount for over four years. As a family, we are very happy with the care she has received and the support we receive from all the staff, including carers, office, cleaners, kitchen, caretakers and gardeners; they are all like an extended family. The building is always
spotless and never has the smell of urine that some homes have. I would recommend Park Mount to anyone looking for a care home.

Reply from Maggie Bennison, HR at Park Mount Care Home

Thank you for your excellent feedback.
We appreciate the time you have taken to complete the review.


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Review from Natalie P (Granddaughter of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has been at Park Mount for the last 16 months and the home is brilliant. We looked at a few homes to start with and this was by far the best, not only for the appearance but the staff are incredible. They really care and it shows as my nan always says nothing but positive things about them.
The home is spotless and clean and very welcoming. I live 90 minutes away so struggle to visit as often as I like but I know she is being very well looked after. The team always keep me informed and up to date which I really appreciate. I feel very comfortable knowing my nana is there. Thanks so much!

Reply from Maggie Bennison, Charitable Income Officer at Park Mount Care Home

Thank you so much for your amazing review, on behalf of us all thank you for your appreciation.


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Review from Susan R (Sister of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely satisfied with every aspect of my brother's care in Park Mount Care Home since he moved there just over two years ago. Both the staff and residents are friendly and approachable and any aspect we have discussed with them has been dealt with promptly in a professional and friendly
manner. The care home is kept clean and ancillary people such as the chiropodist and hairdresser visit on a regular basis. The maintenance, gardening and administrative staff all do a good job and the home is kept in good working order. In addition, my brother enjoys the food he receives as well as chatting to other residents at meal times. We can highly recommend it at Park Mount.

Reply from Maggie Bennison, Charitable Income Officer at Park Mount Care Home

Thank you so much for taking the time to review Park Mount, and the fabulous feedback, we will look into the activities section you have highlighted and chat with your brother to see how we can improve on this for him.


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Review from Nicola G (Daughter of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very upset at having to put my mum in a care home. She has been in Park Mount Care Home now for eighteen months. The staff are amazing and the home is spotless. They keep you informed of everything. I can't visit as often as I like as I also look after my dad but I know she is being looked after
really well, so always feel relaxed knowing she is in an amazing care home. When anybody asks where Mum is and I tell them, they always say the best care home in Macclesfield.

Reply from Maggie Bennison, HR at Park Mount Care Home

Thank you so much for the amazing review, we continue to strive to deliver best possible care and ensure your loved one is happy and safe, we really appreciate you taking the time out to do this.


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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Park Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Park Mount Care Home is calculated as follows: ( (194 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 203 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park Mount Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Mandy

Mandy Malkin

Job Title: Registered Care Manager

Joined: 2016

Mandy has been with us since July 2016 doing various roles, Mandy has a wealth of experience in Health & Social care specialising in residential dementia care, Mandy is also an experienced train the trainer and ensures our staff receive all mandatory and dementia training to a high standard.


Frequently Asked Questions about Park Mount Care Home

What types of Care is Park Mount Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park Mount Care Home provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Park Mount Care Home have?

There are 47 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Park Mount Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park Mount Care Home to the centre of Macclesfield?

0.9 mile(s) as the crow flies, distance by road may be significantly further.