Park Mount Care Home

52 Park Mount Drive, Macclesfield SK11 8NT
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Top 20 carehome certificate
9.9 28 Reviews
  • Park Mount Care Home, Macclesfield
Park Mount Care Home is a purpose-built care home which opened in 1984 by the Pallottine Missionary Sisters who are still the registered provider. They have a chapel on site for all denominations.

Park Mount caters for residential dementia EMI for up to 50 residents including three doubles. Park Mount has been refurbished since that time and it continues to be updated as an ongoing project.

The home is set in beautiful well established and maintained gardens for residents and families to enjoy. The gardens boast a summer house a nature trail, chickens and a fishpond, with plenty of areas to sit and enjoy the view on the way around.

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Care Provided by Park Mount Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Mandy Malkin (Manager)
  • Admission Criteria
    • General enquiries. Recommendations from Health Professionals and referrals from Social Services.
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (47)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1984
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Park Mount Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,140
    • Self-Funded Residential Dementia Care from £1,140
    • RESPITE Self-Funded Residential Care from £1,140
    • RESPITE Self-Funded Residential Dementia Care from £1,140

  • Fees are based on the individual service user needs please enquire at Park Mount for further details.
    Personal Expenditure is not included (i.e. Hairdresser and Newspapers)
  • (these prices are only a guideline, please contact Park Mount Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times during the day and evening. Meal times are not protected.


  • Parking

  • Car park on site.


Park Mount Care Home Reviews (28)

Total of 28, showing 21-28
9.9

Park Mount Care Home has a Review Score of 9.9 (9.946) out of 10, based on 17 reviews in the last 2 years. Over all time Park Mount Care Home has 28 reviews.

Overall Experience

  • 26
  • 2
  • 0
  • 0
  • 0

Date Published

28
4
10
17
11

Review from Shirley C (Daughter of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to express my sincere thanks to the management and all the staff at Park Mount who have looked after, cajoled my mum back to health after her recent illness. I have been deeply touched with the staff who have gone over and beyond to encourage her eating and drinking together with other medical
issues to make her as comfortable as possible. In these difficult times, it is a great comfort to know that my mum is being well looked after and her individual care needs catered for.

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Review from Alison M (Daughter of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how highly I recommend Park Mount Care Home.
Firstly the staff are so friendly, supportive and caring to the residents and their families. They go the extra mile to ensure each person's individual needs are met.
Mum and Dad say every time I ring how much they like the staff, also
how much they enjoy the food.
Their double room is spacious and filled with their own furniture and personal belongings which gives a sense of their old home.
Their room has a beautiful view over the large well-maintained garden to the hills beyond.
The Christian values and ethos are permeated into the everyday running of the home.
Special days are celebrated and the staff put tremendous effort into making these occasions enjoyable. Such as the recent VE Day which Mum really enjoyed.
I am so grateful to all the staff for looking after my mum and dad with such care and dedication. Thank you so much.

Reply from Jennifer Trotter, CEO at Park Mount Care Home

Thank you very much for your taking time to complete a review.
The charity continuously works hard to ensure Residents have a home.
The reviews are always shared with all the staff as they are our biggest asset.


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Review from Donna W (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you to all the amazing staff at Park Mount. You are all so dedicated and clearly devoted to your jobs, that you make us feel like caring for Dad and the other residents is no trouble to you.
The quality of the food and care is commendable and you all do an incredible job.
Thank you!

Reply from Jennifer Trotter, Owner at Park Mount Care Home

Thank you for taking the time to complete a review.
The Charity works hard to ensure Residents have a home.
Reviews are shared with staff who are the biggest asset of the Charity.


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Review from Liz L (Daughter of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and a real attempt to include good activities. Caring approach. Close-knit atmosphere. The landscaped garden at the rear with its walking path, little pond, trees, grass flowers, chicken shed, allotment is a great facility for all to enjoy. The Chapel is used by my mother on a regular basis.
Mum always eats the food. Dining area overlooks the garden and there are two terraces with chairs for warmer weather. Efficient management and lots of staff during the day.

Reply from Jennifer Trotter, CEO at Park Mount Care Home

Thank you for your review and taking the time to provide feedback.
The Charity values all feedback.
We all work hard to ensure Residents have a home.


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Review from Marie M (Niece of Resident) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous place, staff always friendly and welcoming to everybody, including catering staff, lots of things going on for residents. Everywhere always clean and tidy, lovely meals and cakes!

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Review from Beverley D (Daughter of Resident) published on 16 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On calling in to inquire with no appointment I was made to feel very welcome and given time to discuss my Father’s needs. Dad has a lovely room which we have personalised. The caring staff always have time for family members as we can struggle with the journey. I couldn’t wish for a better person-centred
home for Dad. Thanks so much.

Reply from Jennifer Trotter, Owner at Park Mount Care Home

Thank you for your review.
We appreciate you taking the time to submit the review.


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Review from Lyn D (Wife of Resident) published on 10 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband goes to Park Mount Care Home (Keele Crescent) for respite. Found the care is very good, the staff and very friendly and helpful and the house is really clean. Very happy with the care and my husband was really settled there. Nothing is too much trouble for the staff and booking is efficient.

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Review from Sharon H (Daughter of Resident) published on 12 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Park Mount recently. She has Dementia and has come on leaps and bounds. She absolutely loves it there.
The staff are always smiling and friendly, nothing is too much trouble for them. The atmosphere is so caring, friendly and upbeat.
Every time I go, I get an update on the things
she has been doing and the activities she has enjoyed. I actually feel surplus to Mum's requirements now as she is so busy and interested in everything that is going on.


Thank you so much for easing the worry about her going in to a home, I know she is in good kind hands.


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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Park Mount Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Park Mount Care Home is calculated as follows: ( (194 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 203 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park Mount Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Mandy

Mandy Malkin

Job Title: Registered Care Manager

Joined: 2016

Mandy has been with us since July 2016 doing various roles, Mandy has a wealth of experience in Health & Social care specialising in residential dementia care, Mandy is also an experienced train the trainer and ensures our staff receive all mandatory and dementia training to a high standard.