Parklands

Park Lane, Poynton, Stockport SK12 1RB
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9.6 25 Reviews
  • Parklands, Stockport
Parklands is a vibrant home in the heart of Poynton village. Its qualified and caring staff team are dedicated to the well-being of residents and work hard to meet their needs, while respecting the privacy of individuals and encouraging them to maintain their independence and skills. The home also has a varied activities programme, designed to reflect the interests of residents.

Services include 24 hour care, respite care and day care.

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Care Provided by Parklands

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Rebecca Abrahams (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Parklands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,150
  • (these prices are only a guideline, please contact Parklands to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Parklands Reviews (25)

Total of 25, showing 1-20
9.6

Parklands has a Review Score of 9.6 (9.557) out of 10, based on 9 reviews in the last 2 years. Over all time Parklands has 25 reviews.

Overall Experience

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  • 1
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Date Published

25
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Review from Edward L (Husband of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing to report, my experience has been excellent.

Reply from Rahi Joshi, Marketing Associate at Parklands

Thank you for sharing your experience with us. Kind regards, Marketing Associate.


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Review from T F (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother feels safe, secure and happy living at Parklands and as her daughter I can see she is very well looked after by kind, caring and compassionate staff. The management and staff have created a homely atmosphere and there is a lovely community spirit amongst the residents. All the staff and management
are approachable, they will listen and take note of any comments and only have the best of intentions for all of the residents.
Over the past year, I have seen many improvements made to the fabric and facilities of the building, all for the better, but some are still needed and the plan is sometimes not clear but is very much ongoing. Similarly there have been many more lovely events put on for the residents which we have been invited to participate in as relatives and the care home staff work hard to entertain and stimulate the residents to maintain their quality of life.
We are very happy that we chose Parklands for my mother.

Reply from Rahi Joshi, Marketing Associate at Parklands

We are truly touched by your words. Providing a warm, and homely environment for the residents is our utmost priority. We are delighted to hear that she has settled in so well. Thank you for taking the time to share your experience with us. Kind regards, Rahi.


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Review from H H (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parklands is certainly the best place for my mum! She’s settled in very well over the last year, she’s made good friendships, she is very well cared for by the staff who are all extremely professional, friendly and capable. The atmosphere is welcoming and uplifting.
The more we visit, the more we become
familiar with all the residents and staff and this gives a lovely family feeling which is an admirable quality and appreciated by all of us.
Parklands also listen to their residents and their relatives, they welcome suggestions to enhance the experience of the residents and welcome any positive interaction.
The position of Parklands is terrific too! It’s so easy to go out for a walk with my mum (in a wheelchair) to go for coffee, to potter around the shops, go for lunch, to join in Golden Memories meetings at the Civic Centre, or Living Well at St George’s Church, or even spend some time in the library or walk to the cricket club to watch a match, all within a 10 -15min walk.

Reply from Rahi Joshi, Marketing Associate at Parklands

We truly appreciate your kind words about Parklands. Creating a joyful and compassionate atmosphere for our residents and visitors is our top priority. Thank you for noticing the efforts of our staff; your support means a lot to us. Kind regards.


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Review from Alex H (Son of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in the care of Parklands since October 2023, and I am extremely happy with the quality of care she is receiving. It is very noticeable that there are always plenty of staff on hand and that her needs are always met.

Reply from Rahi Joshi, Marketing Associate at Parklands

Thank you so much for your heartfelt review! We are truly grateful for your kind words and for taking the time to share your experience with us.
Kind regards.


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Review from Nikki W (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff genuinely care for the residents and know exactly how to relate to each and every one of them. I would say this is the single most important aspect of any care home. The food is great and everyone who comes in to do hair, take care of feet, sing and play games are all lovely with the
residents. Top care home!

Reply from Rahi Joshi, Marketing Associate at Parklands

We truly appreciate your kind words. Creating a joyful and compassionate atmosphere for our residents and visitors is our top priority. Thank you for noticing the efforts of our staff; your support means the world to us.
Kind regards


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Review from Barbara P (Daughter-in-law of Resident) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law said... I am happy here... That was all I wanted to know.
She looks so much better and has really settled in.
Two words for staff; professional and caring. Also, she is now enjoying her food, and the attention to detail of the chef, who checks her likes and dislikes.
We are so pleased
to see her joining in with other residents and making friends; this is what she really needed as life recently hasn't been easy. All in all a great move!

Reply from Rahi Joshi, Marketing Associate at Parklands

It is a pleasure to care for your sister-in-law, and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience, and I will pass your kind words to the home team.
Kind regards.


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Review from F G (Granddaughter of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parklands is the best care home we’ve had my nan in. She’s respected and treated with dignity by the caretakers and the food they eat smells great. The residents are allowed to walk around wherever (as long as they aren’t making trouble) unlike one of the other care homes we had my nan in. We’re glad
my nan lives there and that the people responsible for her life are doing great with her.

Reply from Rahi Joshi, Marketing Associate at Parklands

Thank you for your kind feedback. We appreciate you recognising our staff's efforts and are glad to hear your relative is at ease with us. I'll forward your warm sentiments to our home team.
Kind regards.


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Review from A B (Daughter of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Parklands from her own home in September 2023. We were very worried that she wouldn’t settle. However, within days we were all reassured. The staff did everything to make her welcome and their care and kindness overcame her concerns and our anxiety. She is so much happier than she
was living alone. She enjoys the company of the other residents and especially the activities organised. Everyone I speak to, from management to all the carers they go the extra mile to reassure and help.

Reply from Rahi Joshi, Marketing Associate at Parklands

It is a pleasure to care for your mother and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team. Kind regards


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Review from Christine A (Daughter of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased how my mother is well cared for.
All the staff are very competent and friendly.

Reply from Rahi Joshi, Marketing Associate at Parklands

Thank you for your kind words; we are happy to hear your mother is comfortable with her tailored care.
Kind regards.


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Review from Dawn H (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the second my mum went into respite I felt she was in very safe and caring hands. Phone communication has been brilliant as I am reassured "everything is ok" straight away so I don't worry. The home lets me know if my mother needs anything like money, toiletries, clothes, and favourite drinks.
They are very accommodating about visiting. The staff do things the way my mother likes I.e. milky coffee. They work hard to make sure she eats and drinks well. My mother loves there being a pet rabbit in the garden to watch and stroke. The staff are cheerful and it's a fun atmosphere. I like that music is played in the dining area. The home itself is light, airy and spacious and a comfortable temperature. The open space has encouraged my mum to walk about and maintain good mobility. I see lots of aids, seat pads, zimmer frames, etc available and encouraged to be used. It's been lovely to see seasonal decorations go up that look like children have made them and birthday balloons be on show.

Reply from Rahi Joshi, Marketing Associate at Parklands

Thank you for taking the time to leave a review. It's lovely to hear you are happy with the home and your mum's care. Your feedback is very much appreciated. I will ensure your comments are shared with the team.


Kind regards,
Rahi.


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Review from Robert A (Son of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent caring community. My 92 year old mum is a resident at Parklands and has received the benefit of the consistently professional levels of care and warmth provided. Her health, wellbeing and happiness have benefitted from the excellent facilities and caring relationships. My wife and other
family members visit her at least four times a week and have witnessed the excellent provision offered by all at Parklands. Before choosing Parklands my wife and I consulted local health professionals, read CQC reports taking note of their ratings and visited all the care homes that were recommended. Parkland's caring atmosphere, the high quality of relationships between staff and residents, the excellent programme of activities and the quality of accommodation and food all made Parklands stand above the other good care provision in Poynton.

Reply from Rahi Joshi, Marketing Associate at Parklands

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your mum is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments on to the home team.


Kind regards,
Rahi.


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Review from J W (Daughter of Resident) published on 8 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very kind and loving toward residents. Always helpful and welcoming. Felt happy that my relative was in good hands while I wasn't there. There always seemed to be lots of activities going on which residents were welcome to join in despite any medical issues! Something for everyone. My relative's
personal carer was outstanding always taking time to listen to her needs and making sure she had everything that she needed, she was also very quick to inform the family of any problems or anything that was needed to make my relative's life more comfortable.

Reply from Rahi Joshi, Marketing Associate at Parklands

Thank you for sharing your thoughts with us. We are delighted to know your loved one is comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team.
Kind regards,


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Review from E B (Wife of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Not allowed in resident's room, visits cut to half an hour in the middle of communal area. No privacy. Difficult to book visits. Lost clothes, in other people's clothes. On leaving this home, they had put the mobile phone through the washer. Lost hearing aid and walking stick which was named, only sent
half medication on leaving. Management is worse than staff.

Reply from Debbie, Home Manager at Parklands

We take all feedback very seriously. My apologies that your experience was not what you had hoped for. As I am sure you are aware, the home was in a period of lockdown from 28/12 for a number of weeks due to an outbreak and visitor numbers had to be monitored as per government regulations to ensure a safe environment for the residents and staff. Regretfully this meant a lot of family and friends were not able to visit as regularly, however, we did our best to accommodate all whilst maintaining social distancing and using available rooms.

We continue to apologise for the incident with the mobile phone and offered you the ability to claim for the cost of the phone, we continue this offer. Please email me if you would like to make a claim, I would be happy to assist. We were not made aware of the lost items, however ensured your husband had his missed medicine with him within an hour of leaving the home.

I would like to wish your husband all the best in his new home.


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Review from Linda M (Daughter of Resident) published on 6 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the staff at Parklands are terrific - through the Covid-19 time they have coped very well and have been terrific in looking after my mother.
The staff are always polite, caring and kind.

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Review from J L (Daughter-in-law of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Although the care given is good the surroundings could be improved, some interior improvements have been made in the past year or so. The exterior of Parklands is usually rather shabby, worn-out doormat untended flower planters, bits of litter around the door, all of which give a rather neglected impression.
The effort needed to improve this would be minimal.

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Review from Vivien G (Daughter of Resident) published on 26 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home staff work as a team. They communicate whereby all staff, no matter what rank or on which duty, are fully aware of my mother's needs. The staff are kind and compassionate to Mother and respect her dignity. They are also very respectful of me and my position in Mother's circle of care.
They make Mother and me feel part of the family.


Parklands are extremely proactive in detecting and acting upon infections etc which means Mother recovers quickly.


I cannot praise the staff enough for their expertise and care.


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Review from Katie B (Granddaughter of Resident) published on 22 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is currently in Parklands and I cannot fault the level of care and attention she has received. We would recommend this home to anyone looking for somewhere with a homely feel with amazing, friendly staff.

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Review from Eileen W (Mother-in-law of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean!! Most helpful very friendly caring nature. Excellent job from all the carers and staff at Parklands. We are delighted to see our mother getting settled. Keep up the good work and thank you.

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Review from Mike W (Son of Resident) published on 20 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting my mother in Poynton I can clearly see that everyone really cares about all the residents. My mother has had trouble remembering her room when I asked her why " all the doors are white and look the same" one of the cares suggested we put a picture on the door so we put her dog on the
front of the door, now mum knows her room or flat as she calls it. I would like to thank all the staff and manager who has taken a lot of interested in helping my mother get settled. The home is very clean the food seems to be good although mum did care for the fish in batter on the Fridays so now they give mum the fish in sauce, five star service! Many thanks to everyone for taking time to visit with my mother and chat with her. You are all so very kind! Thank you again

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Review from Douglas H (Son of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and courteous, nothing was too much. There's a sense of real caring from the manager down to the lowest carer.

Reply from Catherine Brown, Home Manager at Parklands

Thank you for this lovely feedback. I will ensure it is passed on to the team, and I'm sure they'll be touched that you've taken the time to post this.


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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Parklands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.657 for Parklands is calculated as follows: ( (77 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 108 Ratings = 4.657

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Parklands is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Parklands

What types of Care is Parklands registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parklands provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Parklands have?

There are 40 Single Rooms.

What are the Facilities & Services at Parklands?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parklands to the centre of Stockport?

4.6 mile(s) as the crow flies, distance by road may be significantly further.