Park House Care Home and Mews

Congleton Road, Sandbach CW11 4SP
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8.2 9 Reviews
  • Park House Care Home and Mews, Sandbach
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Care Provided by Park House Care Home and Mews

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Charlotte Ellison (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Park House Care Home and Mews Reviews (9)

8.2

Park House Care Home and Mews has a Review Score of 8.2 (8.172) out of 10, based on 1 reviews in the last 2 years. Over all time Park House Care Home and Mews has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

9
0
0
1
8

Review from Helen W (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always polite and friendly, and there is a continuous staffing level. Meals are home-cooked and carried. Rooms are spacious, with the ability to access an external courtyard.

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Review from Chris R (Daughter of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would never have believed that my dad would settle and be as content in a care home in the way that he has at Park House Care Home and Mews.
The staff are so friendly and nothing is too much trouble.
I am so grateful for the peace of mind I have now knowing Dad is safe and content.

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Review from HILARY P (Daughter of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was cared for at Park House from October 2019 until July 2022. I cannot speak highly enough about the care and kindness she received throughout this time. She was a very private lady and the carers appreciated and understood that and adapted her care accordingly. They managed the pandemic very
well and the outdoor visits in the beautiful courtyard were very welcome after the lockdown.
I would recommend Park House to anyone considering residential care for themselves or relatives as they treat every resident very much as an individual. There is a very low turnover of staff which allows the residents to become very comfortable and familiar with them all.

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Review from Mike H (Son of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Park House from August 2019 through the pandemic until February this year. The home is welcoming and attractive with spotlessly clean, spacious rooms. The staff are friendly, caring and professional and their turnover seems very low. There seems to be a good balance between care and
privacy. Communication with relatives was good, timely and appropriate. Like most people, Mum didn't want to go into a home but she settled in quickly and was very happy there. She said that she never had a bad meal and that there was never anything to complain about. The ratings reflect Mum's opinions as well as my own.

Reply from Charlotte Ellison, Owner at Park House Care Home and Mews

Thank you very much for all your positive comments. We do appreciate any feedback.


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Review from Paul W (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for at Park House for the last 2 years of his life. I can only say that the staff at Park House are truly wonderful, compassionate, understanding and unbelievably kind. I witnessed every resident being cared for individually, the staff were remarkable in caring for Dad's needs. Thank
you to everyone at Park House, you will never be forgotten by my family. We will never be able to repay your care and kindness.

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Review from Pam T (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As an emergency respite/permanent admission, mum was shown into a very pleasant room and my sister and I on first impression were very pleased following a huge urgent wrench from mum's home of 63 years! The staff are friendly, caring respect patient/resident dignity. When I can, I love to visit during
the weekly sing-song sessions and visit approx 4 times/week. The staff welcome me as a friend and I can make us refreshments at times of my visit. Mum has adapted and amazingly well!

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Review from Penny M (Brother of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister required a safe, warm pleasant environment with caring, considerate compassionate staff and support her every need. She certainly got this at Park House Care Home and Mews. It was a clean and homely place with lovely 'home cooked' food - My sister said that it was 'home from home'. She sees
the same carers day in day out so this has provided exceptional continuity of care.

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Review from J D (Daughter of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mother has limited mobility following a stroke 2yrs ago and has vascular dementia. After a series of falls, we started looking at nearby Northwich care homes. Some of them I wouldn't put my worst enemy in and not all will cater for dementia. I was looking for several important things:
1)
No smell! Park House is bright, clean sunny and airy.
2) Adequate staff on duty. There are always several staff on duty all the times I have been there. Nobody has to wait to be taken to the toilet or left in wet clothes. My mother is checked hourly in the night.
3) Friendly familiar staff. At Park House many staff have been there many years and some have daughters come to work there. It's a family run home. Staff will acknowledge her or stroke her hand as she has difficulty communicating.

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Review from A F (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has a lovely atmosphere where the staff are always welcoming. The senior staff are helpful especially with any resident concerns and care enquiries. Care is dignified and centred around the resident's needs. This is regularly renewed and updated with consultations to the family and resident
as necessary.

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Current Review Score: 8.2 (8.172)

Overview of Review Score

The Review Score of 8.2 (8.172) out of 10 for Park House Care Home and Mews is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Park House Care Home and Mews is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.172 Points relating to the number of positive Reviews for Park House Care Home and Mews is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 1 Positive Reviews ÷ 5.8 = 0.172

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Park House Care Home and Mews

What types of Care is Park House Care Home and Mews registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House Care Home and Mews provide?

Day Care, Convalescent Care & Sheltered Housing are other types of care provided.

How many Rooms does Park House Care Home and Mews have?

There are 29 Single Rooms.

What are the Facilities & Services at Park House Care Home and Mews?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Park House Care Home and Mews to the centre of Sandbach?

0.8 mile(s) as the crow flies, distance by road may be significantly further.