Sandiway Lodge Nursing Home

Dalefords Lane, Sandiway, Northwich CW8 2DR
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9.8 45 Reviews
Sandiway Lodge is a 36-capacity facility, with comfortable bedrooms and social areas, a range of entertainments for the benefit of residents' day-to-day lives, and a satisfying food menu.

This extensive country house is an excellent environment in which to achieve effective care results, while allowing for stimulating lifestyles that make the most of a thorough activities programme.

Many other services and therapies are available for residents to source, for both health and personal interest reasons, while short-break holidays are arranged twice a year.
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Care Provided by Sandiway Lodge Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Deborah Parry (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Sandiway Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • Self-Funded Nursing Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Nursing Care £1,000 – £1,299

  • The nursing rate listed doesn't include the extra FNC charge.
  • (these prices are only a guideline, please contact Sandiway Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is private parking on site.


Sandiway Lodge Nursing Home Reviews (45)

Total of 45, showing 21-40
9.8

Sandiway Lodge Nursing Home has a Review Score of 9.8 (9.759) out of 10, based on 25 reviews in the last 2 years. Over all time Sandiway Lodge Nursing Home has 45 reviews.

Overall Experience

  • 34
  • 9
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  • 0
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Date Published

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Review from Michelle J (Daughter of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum received good care from all staff. Always welcomed us whenever we visited. Staff had time to talk to us, when needed, and helped with all our inquiries. Mum was safe and well cared for.

Reply from Macie Cox, Marketing Executive at Sandiway Lodge Nursing Home

Thank you so much for your lovely review of Sandiway Lodge, we all really appreciate your kind words here!


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Review from C L (Daughter of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only at the care home for a short period of time - however, the staff were immense, and they were attentive and very patient with her - maybe they should have pushed her to get out of bed more, but I know she was stubborn and very strong willed so they may have tried and she resisted.
The
whole experience was lovely - everyone made both my dad and myself so welcome - I cannot thank the staff enough; they are truly lovely and amazing. My other feedback is a hairdresser sink for wheelchair users - they struggled to get my mu (hoist patient) to have her hair washed in the sink.

Reply from Macie Cox, Marketing Executive at Sandiway Lodge Nursing Home

Thank you for your kind words about Sandiway, we all really appreciate it. We are glad that you were all made to feel welcome and had a lovely experience with us - our staff are all so amazing, we are very lucky. We will put your suggestion for a new sink forward to our team!


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Review from Ruth H (Daughter of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only speak highly of Sandiway Lodge. My mum was admitted on a short stay after leaving hospital on a respite basis. Her room was light and airy and had an ensuite bathroom, with plenty of space for her bed, chest of drawers, bedside table, easy chair and a riser/recliner chair. The staff were
nothing but helpful and cheery. Mum made many friends amongst the staff as she was a chatty person and proved popular. They even brought up coffee for her and her visitors as if she was in a cafe!
When her time was approaching the head nurse kept in very close contact with me, in a way she knew more than I did how close to passing she was and informed me in a very professional and caring manner. After she had passed away I was given all the time I needed to be with her.
Like a lot of people, I had no experience of care homes and therefore preconceived ideas - I'm glad to report I was very wrong, and this was borne out by friends and family alike who visited Mum.
I would recommend Sandiway.

Reply from Macie Cox, Marketing Executive at Sandiway Lodge Nursing Home

Thank you so much for taking the time to write such a lovely review about Sandiway Lodge! We are glad Mum liked our staff and that we could change your ideas about care homes. Mum is very missed and we're always available for support for your family if needed.


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Review from Neil C (Son of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were in residential care for 5 years. It was a great comfort to my family to know they were looked after by such a dedicated and professional team.
Staff were friendly and approachable and nothing was too much trouble. We particularly appreciated the efforts made during covid lockdowns when
visits to residents were not permitted.
My parents were comfortable and content right up to end-of-life care. We appreciate the efforts of all the staff concerned. Thank you.

Reply from Macie Cox, Marketing Executive at Sandiway Lodge Nursing Home

Thank you so much for such a lovely review, we are so glad your parents were comfortable with us and they liked our amazing staff. We are always here for any support you or your family may ever need!


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Review from J O (Friend of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic level of care given to a family friend. He, himself, had no immediate family, and we are based abroad, so we were reliant on communication from Sandiway. This communication was excellent at all times, and we always felt reassured that our friend was being looked after well.

Reply from Macie Cox, Marketing Executive at Sandiway Lodge Nursing Home

Thank you so much for your kind words about Sandiway; we really appreciate your support! We are so glad that our communication has been excellent and that you are happy with your friend's care!


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Review from Pat C (Wife of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very pleasant. Their friendliness helped my husband to settle in very quickly. It was a home-from-home. The home was very clean, and my husband enjoyed the food. The entertainment was very good. Family and friends were welcomed in. Thir duty of care was excellent.

Reply from Macie Cox, Marketing Executive at Sandiway Lodge Nursing Home

We really appreciate your lovely review of Sandiway Lodge, and we're so glad your husband settled in quickly and enjoyed the entertainment and food.


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Review from Loraine G (Daughter of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Sandiway Lodge for her end of life. In her final week, she was treated with the utmost dignity. The support for us, as a family, was excellent. Every member of staff spoke to Mum every day, even when she was unable to communicate back. Her nursing care was also excellent. She was comfortable.
I would not hesitate in recommending Saniway Lodge to anyone. Thank you to you all.

Reply from Sarah Wilson, Operations and HR Advisor at Sandiway Lodge Nursing Home

Thank you very much for your feedback on your mum's care. Sandiway Lodge staff are trained and dedicated to providing high standards of care, respecting wishes, and promoting dignity and comfort for our residents and relatives. We are pleased that we could help you through it.


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Review from Claire S (Daughter of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent end of life care at Sandiway Lodge Nursing Home. Also, providing care and support to my sister and me at this sad and difficult time.

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Review from Michael T (Son of Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Outstanding care and compassion were provided to my mother for the last 12-months. This is particularly remarkable given the Covid pandemic restrictions. Every member of the staff from catering to general manager delivered outstanding personal service. From all of my mums family, a very big thank you
for your support.

Reply from Sarah Wilson, Operations and HR Assistant at Sandiway Lodge Nursing Home

Thank you for taking the time to complete a review of Sandiway Lodge. The team at Sandiway Lodge will be pleased to hear about your experience and work hard to ensure the home is a happy and settled place for residents.


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Review from Andy B (Son of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say how wonderful the staff at Sandiway Lodge have been to my mum, who became a resident there on 29th March 2021. Although she was only there a short while, the care they gave my mum, who had vascular dementia, was outstanding, and they made sure Mum was comfortable and pain-free
in her final hours. They were so kind to us whenever we visited, and in Mums final week, they made sure that we were ok too. What a wonderful team of carers and nurses, and you are all amazing.

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Review from Deborah M (Daughter of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my dad was admitted in the middle of 2020 to the day he passed away (11/02/2021), I had no reservations about his care. Although we weren't able to visit much, they made sure he was cared for. I was allowed in, in his final days, and I was struck by how all the staff seemed happy in
their jobs. There was such a lovely atmosphere here. Would recommend the home.

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Review from Elizabeth W (Granddaughter of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Sandiway are so caring and compassionate. They looked after my 99-year-old ‘nanna’. I could not have wished for a better service. All of the carers treated her with such tenderness. They stroked her hair and talked to her, even when she couldn’t respond. Nanna was always clean and looked
so comfortable!
You have made her passing so much easier for our family.
Thank you so much. We will remember you.

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Review from Bob G (Son of Resident) published on 10 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom enjoyed her time at Sandiway Lodge.


The girls were very friendly and efficient. They were also very kind and caring.


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Review from E H (Daughter of Resident) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the location in a quiet environment within a garden complex.
The staff very friendly, hospitable and caring people who met all our requests and needs with vigour and enthusiasm. Nothing was too much trouble.
The entire building had character, the lounge clad with oak panel, equipped for
relaxation, or entertainment. The dining room in a separate location, easily accessible for residents who were mobile, from every other room. The standard of meals and selection was superb and well presented.
Entrance into the premises was via a security locked front door. Staff have to be notified by a bell, which, in some cases, could be delayed slightly due to their attention to treating residents which had top priority. The entire property was well maintained and professionally managed, both from the caring, and nursing staff.

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Review from Shirley L (Daughter of Resident) published on 5 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, where do you start Sandiway Lodge the building itself is a converted home of Cheshire gentry with many of its original features maintained the main hallway and staircase is in fantastic condition, but don’t worry there is a lift to get up to the first floor also many features are also maintained
in the dining room.
Although the building is old it is well maintained and spotlessly clean.
The staff are all very friendly professional and well trained giving a very compassionate service.
The food is also very well prepared and presented we actually had our Christmas Day lunch in the dining room with several of the residents who were enjoying themselves.
On the medical side, the staff are also very well trained and competent.
As we live a distance away we found it reassuring that we were kept informed on the situation of my mother's health.
Also, there is a wide selection of activities that are tailored to suit the residents.
We would recommend the home without any hesitation.

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Review from J D (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional. Lovely building, lovely setting and great staff.
Mum moved to Sandiway Lodge in early January and I can honestly say that from the initial phone call from the admissions manager, subsequent meetings with her and other care staff this home has more than met my (hopeful) expectations.

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Review from Janice B (Daughter of Resident) published on 27 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were absolutely delighted with the service, care and understanding shown by everyone at Sandiway Lodge to our mum. The care home itself is very comfortable and clean with excellent food. Mum benefitted from activities such as memory games, stretching exercises, sing-songs and a visit by falconers
showing both a barn owl and a tawny owl. Never a dull moment and we joined in the activities when visiting!


Sadly, mum's needs changed and it was necessary to move her to another care home with more 1:1 care. The transition from Sandiway to the new home was made as easy as possible for us. The Sandiway manager got mum's clothes, personal belongings and medication ready and passed these on to the new manager who made a special journey to do this - much appreciated as I then only had to think about transporting mum to the new home. I was dreading moving mum but the help given by both managers surpassed our expectations.


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Review from Lynda T (Daughter of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for 5 years before moving to another care home. She died several months later. Sandiway was excellent. Mum was very happy there and the staff were all lovely. We all felt Mum was in very safe hands.

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Review from Pam L (Daughter of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was placed in here several months ago, I was able to visit from America for a month - so visited Sandiway Lodge every day. I was impressed with the facility, especially the friendliness of all the staff. I hope soon they can find a replacement for an entertainment person, but I know the staff
try hard to help in this area.

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Review from A S E (Resident) published on 22 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was unhappy at the start of my residency but now I am more settled. One thing I do not like is the expense - each room costs differently. Why? I realise staff have to be paid but one thing you probably need to know or think about is the fact that "the world is full of those willing to work and those
willing to let them."
I am an unmarried woman and had to be independent all my adult life and have always bought and sold all my own properties. In any case as a spinster I could not be provided with a council house or flat - no further comment needed I believe.

Reply from Mrs Elizabeth Johnson, Registered Home Manager at Sandiway Lodge Nursing Home

I am happy to read this individual has settled into the home and feels that they are more settled. The pricing of each room is in line with our competitors within the area and vary due to the facilities individual rooms offer, we are staffed at a higher level than required to ensure 24 hour care is delivered to all our residents.


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Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Sandiway Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Sandiway Lodge Nursing Home is calculated as follows: ( (226 Excellents x 5) + (58 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 290 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandiway Lodge Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Sandiway Lodge Nursing Home

News (0) & Events (0)

News

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Meet the Team (1)

Deborah

Deborah Parry

Job Title: Registered Home Manager

Joined: 2023

I have worked in care of the elderly since I was 14 years old.
Following on from all NVQ's in care I decided to undertake my Nursing degree in 2004-2007.
I qualified with a first-class honour's degree, I then worked in an acute hospital setting in Endoscopy and theatres for 10 years before returning to my first love of care of the elderly in 2017. Since that date I have worked as a senior nurse, unit manager, deputy manager and now manager at Sandiway Lodge.
I am passionate and motivated to engage with our residents to provide dignified person-centred care and help to improve their lives in whatever way we can.

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