Turnpike Court

Middlewich Road, Elworth, Sandbach CW11 3EJ
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9.6 48 Reviews
  • Turnpike Court, Sandbach
Turnpike Court is a very popular residential home and well thought of in the community. It has an excellent, qualified and dedicated team of staff. Turnpike is a purpose-built home which offers a well equipped, friendly environment, situated in the heart of the rural village of Elworth, yet still close to local facilities and the market town centre of Sandbach. Residential, respite and day care services are provided at the home.

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Care Provided by Turnpike Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joanne Conway (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (33)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Turnpike Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,150
  • (these prices are only a guideline, please contact Turnpike Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Turnpike Court Reviews (48)

Total of 48, showing 1-20
9.6

Turnpike Court has a Review Score of 9.6 (9.585) out of 10, based on 16 reviews in the last 2 years. Over all time Turnpike Court has 48 reviews.

Overall Experience

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Date Published

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Review from J B (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was a resident in Turnpike Court from September 2023 until 3 days before he sadly died in January 2025. Staff were always warm, friendly and welcoming and the unit had a very 'family' feel. Residents were treated with dignity and respect and care was personalised. Activities were well planned and
organised, and there was a variety of group and one-to-one activities and trips out. Dad was extremely happy at Turnpike Court.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

Thank you for sharing your heartfelt experience. We're deeply sorry for your loss and truly appreciate your kind words about Turnpike Court. It means so much to know that your dad felt happy and well cared for.


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Review from I M (Husband of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Turnpike an excellent place for my wife. She is well cared for and the staff are very helpful.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely feedback. This will be passed onto the staff at Turnpike Court.


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Review from Catherine I (Respite Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to let people know that if they are looking for a Rest home Turnpike Court is the place to take your loved ones, I cannot express how amazing the staff/secretaries are and the management team. Nothing is too much for my mum and they are always checking on mum even when she's not there
(mum stays for respite).
It's not just a care home it's a family and they take exceptional care of Mum nothing is too much.
They are only a phone call away day or night if I need care for Mum. I couldn't be happier knowing Mum is cared for just the way I do. Mum is so happy when she stays and all the girls smile when they see her and say "Hi, would you like a coffee?". Mum seems so happy when she's there. So if you need care for a loved one Turnpike Court is the place to go you won't be disappointed.
Thank you to all the staff for being so caring and always being there for Mum and I.
100% fantastic service.
Kind regards.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for such a lovely review. This means so much to all the staff that work exceptionally hard to make sure that our residents are looked after and cared for in a way that they deserve. Your mum is a pleasure to care for and is always welcome.


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Review from Barbara W (Sister of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We took my sister to the shops and returned approximately 4:30pm after quite an experience of shopping. We went to a local shopping centre for the first time mainly to shop for my sister to get Christmas presents - lift was broken - no cafe. We returned cold and thirsty. When we got back to the home,
a buffet was taking place with entertainment later. We were asked to join in and were given refreshments and sat with my sister for a couple of hours. This was very pleasant and very much appreciated.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely review. This is highly appreciated this will be passed onto the team.


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Review from B W (Son of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has settled well in her new home and surroundings.
She is happy and well cared for.
Nothing is too much trouble for all the staff at Turnpike Court.
Thank you to all at Turnpike Court.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for your kind words. I will ensure that the staff are aware of your appreciation.


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Review from J S (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father receives is excellent. All of the staff have taken the time and effort to get to know and understand my father and his needs. His medical needs are all well considered and taken care of which has given me a massive relief. I appreciate the staff being so friendly when I visit and
updating me with all information required as next of kin. Thank you so much!

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the review. Your father is a pleasure to care for. I will ensure staff are informed of your appreciation.


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Review from L J (Son of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the team were able to take my mum as a resident when other care homes in the area could not or would not, due to Mum's dementia and behaviour. The manager said this would not be an issue and she was correct. The home looked after my mum with care and compassion, in a warm, friendly environment.
Full compliments to everyone at the home.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

Thank you for sharing your thoughts with us. We are delighted to know your mother is happy and comfortable with us. We always work hard to support our users with the best care possible. I will ensure your kind words are passed on to the team. Kind regards.


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Review from Diane R (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum spent the last year and a bit of her life living in the warm, caring and friendly environment of Turnpike Court. The staff knew her as an individual and cared for her knowing what she needed. Her end-of-life care was very good and staff looked after her with care and sensitivity. We were given
great support by the staff at this time which helped us through a difficult time.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you so much for the lovely review. Your mum was a pleasure to care for and is greatly missed by all.


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Review from P F (Son of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother (now 96) has been well cared for approximately three years. She has got on well with her carers and enjoyed the food and comradeship throughout her stay. Her room was quite spacious and very comfortable. She particularly enjoyed the en suite facilities. The staff were very friendly and my
mother enjoyed a pleasant friendly relationship with many of them.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely feedback. Your mum has been a pleasure to care for such a lovely lady.


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Review from Michael F (Son of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the commodity that was most noticeable at Turnpike was kindness. I wanted to say that because I think that anybody new to this system feels that fear of handing a relative over to strangers. These people do a difficult job and through challenging times (my mum was there from April 2020) and
mum felt that she was amongst friends more so with the staff than even the fellow residents. Thank you.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for your review. Your mum is missed by all here at Turnpike Court.


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Review from Stan E (Son of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't be faulted, Mum could sometimes be awkward (I know) and demanding but it wasn't safe on her own at home. I often thought of the carers as heroes, told them too. Very caring and dignified in her last days with us. Thank you all.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

It is a pleasure to care for your mum, and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience, and I will pass your kind words to the home team.


Kind regards


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Review from P H (Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Turnpike Court for just one year, in the dementia side of the home. It has been a difficult year adapting to the transition but the staff at Turnpike Court have gone above and beyond with their care and consideration for both myself and my husband. He is loved and well
cared for, which gives me peace of mind. They keep me informed of any changes and always update me. He is clean, tidy and eats well. The home itself is well kept, activities always seem to be happening. I would warmly recommend the home and thank the lovely staff for always having his best interests at heart. Thank you. My only comment would be of Minister Care not upgrading the garden seating, which badly needs doing.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for your lovely feedback. I will ensure this gets passed onto the team here at Turnpike Court.


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Review from N C (Son of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a permanent resident in March 2023 having had a short period of convalescence in the summer of 2022 (6 weeks) following a long stay in hospital. Mum's experience in 2022 led to her asking if Turnpike could be an option for her permanent care. We both find the staff friendly, attentive
and on top of all medical and care needs. Mum's health is poor and unpredictable. She suffers with Parkinson's, heart failure and also has gastric problems. She has needed two hospital visits during her stay. Staff are always quick to respond, get medical attention quickly and ensure Mum is monitored appropriately. We have been impressed so far. The home itself is a little tired in terms of decor. It needs makeover, but the staff are excellent.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely review. Your mum is a pleasure to care for.


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Review from S R (Daughter of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum loved being at Turnpike Court. She was content and happy for the seven months that she was there. The staff were friendly, kind and caring and I know without a doubt that my mum felt loved by them all. Nothing was ever too much trouble. The staff acted quickly and responsibly whenever Mum was
poorly. I would like to thank all of the staff for making the last seven months of her life very special.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you for the lovely review. Your mum is missed so much by all the staff at Turnpike Court.


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Review from Andrea J (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Turnpike Court in our view is excellent, it is spotlessly clean and has a good selection of meals on offer. The staff are fabulous always willing to help out and go the extra mile with the slightest of queries. My mum has settled in nicely since her failing health made it difficult for her to live on
her own. Thanks again to everyone at Turnpike for all your continued hard work.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you so much, Andrea, for the lovely review. Your mum has settled really well and has made some new friends along the way.


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Review from A D (Daughter of Resident) published on 25 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved to Turnpike Court as his care at home failed to meet his needs resulting in a fall. His stay was 3 months before moving to another home closer to his friends, however, we wanted him really to stay where he was but it was a compromise. I can honestly say from the time we arrived to the time
we left every single member of staff was brilliant with Dad. They helped him settle in, providing reassurance and both physical and emotional support when he needed it. However, this support extended to us as family members too and we used the experience, quality of staff and management at Turnpike to compare other homes when looking for an alternative. We count ourselves lucky that our first experience of residential care has been so positive. Our sincere thanks go to everyone involved in Dad's care at Turnpike.

Reply from Joanne Conway, Home Manager at Turnpike Court

Thank you so much for the feedback. I will share this with all staff members that were involved in your dad's care. If you do have any questions in the future then feel free to pick up the phone.


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Review from S W (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to the home in November 2022 on a short stay after a hospital stay. He has been very well cared for and he looks really well. The staff are friendly, kind and caring. They always make us feel welcome as relatives. It feels like a partnership and they remember our names which means a lot to
us. Dad speaks highly of the staff too and they make time to chat to him and I really cannot fault the care he has received during his time there.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

It is a pleasure to care for your dad and we will ensure to maintain the best care possible at all times. Thank you for sharing your experience and I will pass your kind words to the home team.


Kind regards,


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Review from Trevor R (Son of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and happy to help. I never thought that my dad would settle in a care home, he has always been so independent but sadly at ninety-seven it was time he needed help. He has settled into living here and gets on with all the staff. I would recommend Turnpike Court Care Home to
anyone looking for a care home for a family member.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

Thank you for your kind words. Your feedback is very much appreciated and we are delighted to know your father is doing well with us, we ensure to maintain high care standards at all times. I will forward your kind sentiments to the home team.
Kind regards,
Rahi.


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Review from J B (Daughter of Resident) published on 22 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Turnpike Court Care Home for almost eight months. She has always been an active and independent lady, so placing her in a dementia unit, although the right decision for her, is still a tough step to take.
The staff have been kind, patient and understanding with her as she
has adjusted to her new lifestyle and environment. She appears settled and is busy with activities and staff engagement.
The staff have kept us up to date and informed about mum and also any changes within the home.
We are able to take mum out regularly and also take her dog to visit. All of which still brings her joy.
She has put a little weight on, not a bad thing! so is enjoying her meals and always looks clean and tidy when we visit or go out.
She is safe and secure, as are we, her family, knowing she is cared for by staff who genuinely show an interest in her well-being and keep us abreast of any concerns or changes, should they occur.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

Thank you for sharing your thoughts with us. We are happy to know that your mum was comfortable and satisfied with the care provided, our team's hard work is always to maintain our users' care standards as high as possible. Your feedback will be passed on to the home team.
Kind regards,
Rahi.


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Review from Carolyn A (Daughter of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Turnpike Court Care Home while awaiting a care package to be sourced. I had my reservations as I had dealt with care homes in my role as a nurse practitioner in primary care and the standards in some were appalling. My opinion changed. When Mum arrived she was disorientated and distressed,
she was welcomed by a manager and made to feel at home. She therefore soon settled in. The staff, without exception, were caring and friendly to Mum, me and my family. Mum quickly adjusted to her new environment as she felt safe in the knowledge there was always somebody there if she needed help. She loved the food and I genuinely think she was happy in the last few months of her life in Turnpike Court. Thank you, that means a lot to me.

Reply from Rahi Joshi, Marketing Associate at Turnpike Court

Your feedback is very much appreciated. We know the decision to have your loved one in a care setting is tough for both but the team at our homes continue to ensure high-quality care is maintained at all times and residents enjoy their time with us. Thank you for your kind words and I will pass on your feedback to the home team!
Kind regards,
Rahi.


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Current Review Score: 9.6 (9.585)

Overview of Review Score

The Review Score of 9.6 (9.585) out of 10 for Turnpike Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.585 for Turnpike Court is calculated as follows: ( (119 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 188 Ratings = 4.585

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Turnpike Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Turnpike Court

What types of Care is Turnpike Court registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Turnpike Court provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Turnpike Court have?

There are 49 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Turnpike Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Turnpike Court to the centre of Sandbach?

0.8 mile(s) as the crow flies, distance by road may be significantly further.