Turnpike Court

Middlewich Road, Elworth, Sandbach CW11 3EJ
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9.6 48 Reviews
  • Turnpike Court, Sandbach
Turnpike Court is a very popular residential home and well thought of in the community. It has an excellent, qualified and dedicated team of staff. Turnpike is a purpose-built home which offers a well equipped, friendly environment, situated in the heart of the rural village of Elworth, yet still close to local facilities and the market town centre of Sandbach. Residential, respite and day care services are provided at the home.

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Care Provided by Turnpike Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joanne Conway (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (33)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1998

Funding & Fees Guide for Turnpike Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,150
  • (these prices are only a guideline, please contact Turnpike Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Turnpike Court Reviews (48)

Total of 48, showing 41-48
9.6

Turnpike Court has a Review Score of 9.6 (9.585) out of 10, based on 16 reviews in the last 2 years. Over all time Turnpike Court has 48 reviews.

Overall Experience

  • 31
  • 13
  • 3
  • 0
  • 1

Date Published

48
6
7
16
32

Review from P D (Friend of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend seems to be well looked after and happy in Turnpike Court.
The dining room and sitting room are clean and airy. The other residents seem to be happy.
Communication with staff is good. All staff are helpful and friendly.

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Review from Kevin P (Son of Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is well looked after in the home, the staff give him lots of attention and affection. We have found all the staff very approachable during periods of illness and have been very proactive to ensure an effective treatment and recovery.

Reply from Chris Machin, Home Manager at Turnpike Court

Thank you for this lovely feedback about the approach of our staff team. They are extremely dedicated to ensuring our customers' well being and will be delighted to hear that your Dad feels well supported at Turnpike Court.


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Review from Christine L (Niece of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt lives at at Turnpike Court, staff are vary caring. I think my Aunt is happy there and feels safe.

Reply from Chris Machin, Home Manager at Turnpike Court

Thank you for taking the time to provide this lovely feedback. We are delighted to know that your aunt is happy at Turnpike Court and that the dedication of our staff team is making a difference.


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Review from Ian M (Son of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is very well appointed and all staff are kind and attentive. Mother is well looked after despite her awkwardness.

Reply from Chris Machin, Home Manager at Turnpike Court

Thank you for your positive feedback on the care and environment provided at Turnpike Court. We do our best to understand every customer and improve their wellbeing. It is a pleasure to have your mother living with us.


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Review from Tina B (Daughter of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff and place. Since my dad has been in here he has improved drastically. He suffers from dementia and since he has been a resident it's like I have my dad back! Just goes to show the staff really care for people. Can't thank them enough.

Reply from Chris Machin, Home Manager at Turnpike Court

Thank you so much for this fabulous feedback. We were so moved to read it, and really appreciate your taking the time to write these comments. It's a privilege to have your dad with us! I will ensure the feedback is passed on to the full staff team. Thanks again.


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Review from Mark P (Son of Resident) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Turnpike is a pleasant and safe environment to leave mum for daycare. Knowing this I am able to continue to work before taking over her care for the rest of the time. On a personal level mum would benefit from a more physically active day, however, the companionship needs are helped by the environment.

Reply from Chris Machin, Home Manager at Turnpike Court

Thank you very much for taking the time to give us this feedback. We are delighted that you are finding our day care service a valuable way of helping to support your mother. We will discuss ways of getting her involved in more exercise based activities. Thanks again for choosing Turnpike and it's a pleasure to have your mum with us.


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Review from Kenneth C (Son of Resident) published on 23 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been staying in the home for the last two months, during this time I have found all the staff without exception very friendly and helpful. The atmosphere is always very good whenever I visit, which is about three times a week. The home is very clean and tidy and is a pleasant place to
visit. My mother seems very settled already in a short space of time. I would find it very difficult to find any faults whatsoever. I would strongly recommend the home to anybody.

Reply from Chris Machin, Home Manager at Turnpike Court

Thank you very much for this lovely review. We really appreciate your taking the time to provide it and our staff will be delighted to hear that your mother is settled and happy.


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Review from Barry E (Son of Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who had dementia has lived at Turnpike Court for six years. In all of that time she has been treated as an individual with what can only be described as loving care. The staff built a very good relationship with her and the family members from the start. I would have no hesitation in recommending
Turnpike Court to anybody in need of care.

Reply from Chris Machin, Home Manager at Turnpike Court

Thank you very much for taking the time to provide this feedback, which is valued by all the staff team. We are delighted to hear that your mother's experience at Turnpike Court has been so positive, and trust that it will continue to be so.


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Current Review Score: 9.6 (9.585)

Overview of Review Score

The Review Score of 9.6 (9.585) out of 10 for Turnpike Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.585 for Turnpike Court is calculated as follows: ( (119 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 188 Ratings = 4.585

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Turnpike Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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