Wealstone

Wealstone Lane, Upton, Chester CH2 1HB
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9.3 29 Reviews
  • Wealstone, Chester
Wealstone is situated in the Upton area of Chester and is a single storey home, laid out around an attractive courtyard area. It features a specialist 11-bed household, providing advanced support for older people with dementia. A friendly and experienced team work at the home, working hard to promote residents' wellbeing and quality of life.

24 hour residential and dementia care are provided at the home, as well as respite and day care services.

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Care Provided by Wealstone

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Samantha Brown (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (9)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997
    • Number of floors: 1

Funding & Fees Guide for Wealstone

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,300
  • (these prices are only a guideline, please contact Wealstone to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Wealstone Reviews (29)

Total of 29, showing 21-29
9.3

Wealstone has a Review Score of 9.3 (9.311) out of 10, based on 9 reviews in the last 2 years. Over all time Wealstone has 29 reviews.

Overall Experience

  • 21
  • 6
  • 2
  • 0
  • 0

Date Published

29
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4
9
20

Review from P E (Sister of Resident) published on 26 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home took my sister in shortly after our mother died and the have taken great care after. She is blind and has learning difficulties and during this COVID period, they have looked after her happiness.

Reply from Amanda Parker, Manager at Wealstone

Thank you for taking the time to leave us a review, it is greatly appreciated by all the team and Wealstone.
Kind Regards


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Review from S B (Daughter of Resident) published on 23 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived at Wealstons for over 8 years and is very happy there. The family feel he is well looked after and loved by the staff. I have no hesitation in recommending Wealstone.

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Review from S K (Son of Resident) published on 23 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are excellent. My mother is well looked after and is very settled here.

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Review from M K (Son of Resident) published on 13 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all aspects of the care and support from Wealstone.
Staff are excellent - friendly, efficient and caring.

Reply from Amanda Parker, Manager at Wealstone

Thank you for taking the time to write a review for us, it is greatly appreciated. Kind Regards,
Amanda.


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Review from Francine E (Niece of Resident) published on 9 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty has learning disabilities and is blind. I cannot state enough how well she has been looked after during COVID. We as a family feel well informed and that she is getting the highest standard of care. The staff at Wealstone feel like a second family and the care she has received is second to
none.

Reply from Amanda Parker, Manager at Wealstone

Many thanks for your review - it means a lot to myself as the new manager and the team when we receive positive feedback. I will share your lovely review with the staff.


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Review from Nathan K (Grandson of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family could not recommend the staff and service at Wealstone enough. Nothing is too much trouble for them, and we have never seen my Nan so happy as she is from the day she was brought to Wealstone.

Reply from Amanda Parker, Manager at Wealstone

Thank you for your lovely comments in regards to the staff and the service at Wealstone, they are greatly appreciated by all the team at Wealstone.


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Review from Jo C (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum moved into Wealstone Care Home full time in February '20, which was shortly followed by lockdown. Although a difficult decision for us to make as a family at the time, we feel she's been in the best and safest place. The staff have been wonderful and caring during the last few months. She's clearly
happy and loves the company of the other residents. Regular updates are posted with many photos, so we can see she's enjoying herself with all the activities. Window visits have been allowed which is great to just phone and pop down and see her regularly. We're very grateful to the wonderful staff looking after her. Thank you.

Reply from Amanda Parker, Manager at Wealstone

Thank you for your lovely comments to the staff at Wealstone, we endeavour to ensure everyone is always well looked after and happy, families included. I will pass your comments on to the staff at Wealstone.


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Review from Shirley O (Daughter of Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident here since February, I and the rest of our family are very happy with all the staff and care she receives.
My mum found it very hard to settle at first, and due to the Covid 19, we only get to see her through the window. I do feel if we could have had some more video chats
it may have made it a little easier, but the staff are so busy and obviously have to make sure everyone is safe and well. I can understand why it may be difficult to get a fixed time that is suitable for all concerned. However, I wouldn’t dream of letting mum reside anywhere else; I do feel like all the residents and staff are like family.

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Review from Alan S (Son of Resident) published on 7 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Wealstone over a number of years and she has been extremely happy there. She has met numerous friends and some as far back as her school days, this helped as they had lots of things in common.
The staff have been exceptional, particularly over the last few months when mum was
not able to look after herself, nothing was ever too much trouble. The staff were not only mums support care but they were her friends and she always saw them that way, constantly monitoring her when she couldn't leave her room and also installing room alerts due to falling periods.


A special bed was made available for her and puréed food provided to improve her comfort, sadly we lost mum earlier than month and as gratitude to Wealstone mums funeral started at Wealstone to allow staff, friends and residents to pay there respects.


In conclusion I would recommend this home, the staff are brilliant and the level of care and attention is excellent. Thank you for looking after Mum !!


Reply from Joy White, Home Manager at Wealstone

Thank you so much for these kind words. It was a privilege to be able to support your mother with us at Wealstone, and it will mean the world to our team to read your lovely comments. We really appreciate you taking the time to write.


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Current Review Score: 9.3 (9.311)

Overview of Review Score

The Review Score of 9.3 (9.311) out of 10 for Wealstone is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.559 for Wealstone is calculated as follows: ( (65 Excellents x 5) + (29 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 102 Ratings = 4.559

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.752 Points relating to the number of positive Reviews for Wealstone is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 8 Positive Reviews ÷ 8.4 = 0.952

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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