Visitors welcome at any time
Woodeaves Residential Care Home has a Review Score of 9.8 (9.813) out of 10, based on 13 reviews in the last 2 years. Over all time Woodeaves Residential Care Home has 60 reviews.
Review from Mark G (Son of Resident) published on 7 May 2021
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Reply from Jayne Jepson, Registered Manager at Woodeaves Residential Care Home
Thank you for your great review Mark, it's really appreciated. The staff team at Woodeaves are committed to providing the highest standards of care possible. It's wonderful to see your mum is so settled here.
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Review from Aleksandra N (Friend of Resident) published on 23 April 2021
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Reply from Jayne Jepson, Registered Manager at Woodeaves Residential Care Home
Thank you so much for this great review. The staff team at Woodeaves work tirelessly to keep our 'family' of residents safe and secure. It's a great place to work.
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Review from A L (Son of Resident) published on 14 May 2020
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Reply from Jayne Jepson, Registered Manager at Woodeaves Residential Care Home
Great, such a positive review, on behalf of the staff team thank you so much, your comments are appreciated so much.
We're all looking forward to a 'get together' soon (we hope!).
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Review from Judith D (Daughter-in-law of Resident) published on 14 May 2020
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Reply from Jayne Jepson, Registered Manager at Woodeaves Residential Care Home
What a wonderful review, thank you so much.
We're working hard to get in the top 10 Care Homes in Cheshire!
Looking forward to having a 'get together' in our new 'tea room' at Woodeaves when we're through these challenging times.
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Review from P L (Daughter of Resident) published on 11 May 2020
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Reply from Jayne Jepson, Registered Manager at Woodeaves Residential Care Home
Thank you so much for your review.
We love what we do here at Woodeaves.
I'm sure you'll agree that an afternoon tea is something we can all enjoy together once we're through this difficult time!
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Review from Anita R (Daughter of Resident) published on 7 June 2019
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Reply from Laura Walker, Deputy Manager at Woodeaves Residential Care Home
Thank you very much for your kinds words Anita, it is a pleasure to have your mother be a part of our family. Thank you also for taking the time to review Woodeaves, it is very much appreciated.
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Review from B H (Resident) published on 11 February 2019
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Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home
Thank you for your kind comments and review.
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Review from P J B (Daughter of Resident) published on 11 February 2019
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Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home
Thank you for your review, I will pass on your kind comments to all the staff.
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Review from F D (Resident) published on 8 February 2019
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Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home
Thank you for your kind comments I am going to pass these onto the staff and I am really happy that your family are always made welcome.
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Review from John B (Resident) published on 5 October 2018
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Reply from lisa nicholson, Manager at Woodeaves Residential Care Home
Thank you, John, for your review we were pleased you decided to stay permanently & look forward to many happy years to come.
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Review from M E (Resident) published on 4 October 2018
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Reply from lisa nicholson, Manager at Woodeaves Residential Care Home
Thank you for your kind review, we are so pleased you decided to stay and become part of the Woodeaves Family.
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Review from J R (Sister of Resident) published on 28 June 2018
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Reply from lisa nicholson, Manager at Woodeaves Residential Care Home
Thank you Jean for your comments, it is an absolute pleasure caring for your brother who has become part of the family here at Woodeaves.
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Review from John R (Brother-in-law of Resident) published on 26 June 2018
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Reply from lisa nicholson, Manager at Woodeaves Residential Care Home
Thank you John for kind comments, it is an absolute pleasure looking after your brother in law & we look forward to supporting him for many more years to come.
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Review from Raymond T (Resident) published on 6 June 2018
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Reply from lisa nicholson, Manager at Woodeaves Residential Care Home
Thanks, Ray for your review it has been an absolute pleasure having you to stay with us and we look forward to further stays in the future.
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Review from Sue (Daughter of Resident) published on 20 April 2018
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Reply from lisa nicholson, Manager at Woodeaves Residential Care Home
Thanks Sue for your kind comments. I will ensure all staff are made aware of your comments and feelings regarding the amazing work that all staff do with each and every resident, including your mum. Mum is part of the Woodeaves Family and we have great pleasure in looking after her.
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Review from Ernest R (Resident) published on 4 December 2017
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Reply from lisa nicholson, manager at Woodeaves Residential Care Home
Ernie it is an absolute pleasure to of had you join our family at Woodeaves & to see you enjoying yourself so much. Thank you for your kind review.
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Review from Stella P (Respite Resident) published on 26 September 2017
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Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home
Thank you Stella for your kind comments we are really pleased to have you as part of the Woodeaves Family.
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Review from P J (Son of Resident) published on 28 June 2017
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Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home
Thank you for taking the time to submit a lovely review. We fell in love with your mum following assessment, so it is a pleasure to welcome her into our family here at Woodeaves.
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Review from Frances R (Resident) published on 19 June 2017
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Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home
Thank you Frances for your review, it is an absolute pleasure to have you as part of our family here at Woodeaves.
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Review from Lorna W (Daughter of Resident) published on 8 June 2017
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Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home
Thank you Lorna for your kind words. It was an absolute pleasure to of known and looked after your mum we really miss her and I would like to wish you and mum all the best in the future.
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The Review Score of 9.8 (9.813) out of 10 for Woodeaves Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.813 for Woodeaves Residential Care Home is calculated as follows: ( (129 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 155 Ratings = 4.813
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodeaves Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 7 hours ago
We currently have two rooms available. We also have a dedicated respite room which is very popular. If you should wish to discuss any aspect of care or how we may be able to help you please do contact us. Thank you for your interest in Woodeaves.
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Job Title: Registered Manager
Joined: 2023
Colleen has a wealth of care experience and qualifications and has been the Registered Manager at Woodeaves since January 2023. Nothing is too much trouble and Colleen is always ready to discuss any and all, the care needs you or your family member may have. A personal approach is always preferred so please feel free to call Colleen and arrange a visit to look around the home and see the care that she, and her team, can offer.