Woodeaves Residential Care Home

9 Park Road, Nantwich CW5 7AQ
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9.8 60 Reviews
  • Woodeaves Residential Care Home, Nantwich
Woodeaves specialises in enriching the lives of elderly people, not because they care more than you, but just because it is what they do.

Having previously been looked after by parents or loved ones it can be difficult to adapt to the change of having to look after them. Looking after them doesn’t necessarily mean you providing their daily care it means making sure they receive the daily care and support they require to live a happy and fulfilled life.

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Care Provided by Woodeaves Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Taylor-Dening Partnership
  • Person in charge
  • Colleen Sharkey (Manager)
  • Admission Criteria
    • Full & Personalised Assessment prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Woodeaves Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
    • Self-Funded Residential Dementia Care £1,100 – £1,500
    • RESPITE Self-Funded Residential Care £950 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,500
  • (these prices are only a guideline, please contact Woodeaves Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time


Woodeaves Residential Care Home Reviews (60)

Total of 60, showing 41-60
9.8

Woodeaves Residential Care Home has a Review Score of 9.8 (9.813) out of 10, based on 13 reviews in the last 2 years. Over all time Woodeaves Residential Care Home has 60 reviews.

Overall Experience

  • 53
  • 6
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Date Published

60
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Review from Nicola V (Granddaughter of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager was lovely every time I made contact with her regarding my gran. She was extremely helpful/knowledgeable and approachable. It never felt like anything I asked was too much trouble. Thanks again to the manager for your patience with our situation which was not made any easier by another relative
adding to your already busy workload. I really appreciated how friendly you were each time I got in touch.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you Nicola for your kind words. It really was not a problem, I just wish things could have been different as we really miss your Nan, I hope everything works out for her but if not we would welcome her and your family back with open arms.


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Review from Michele (Daughter-in-law of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a client of this residential home my mother in law has improved significantly. She is well looked after and encouraged to walk with her frame which she was not doing 12 months ago when she came out of the hospital. The staff are really helpful and take a lot of time and care looking after
everyone there. My mother in law is very settled there and is happy and content.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thanks Michele for your review, we are so proud of your mother in law, she has worked with us to become stronger and more independent which is an achievement on her behalf as much as ours and we could not be more proud of her.


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Review from S B (Daughter of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the level of care that my mother receives at Woodeaves Residential Care Home.
Families are made to feel very welcome and it is very homely and comfortable.
The food is varied and of good quality.
Activities are varied, including musical events, church services, gentle physical
activities and trips out in the summer.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you for your lovely comments, as you know we love mum and she is part of our family. We enjoy her company as much as yours during your visits and participation in events in the home and look forward to lots more to come.


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Review from Carol (Granddaughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a warm, friendly environment where residents are comfortable and treated with kindness and respect at all times. Nan has made friends with the carers who are the same staff as when she arrived 2 years ago.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you, Carol, for your kind review, we have loved looking after nan, until she sadly passed away, she became part of our family and will be deeply missed by all here at Woodeaves.


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Review from Gladys W (Resident) assisted by family/friend published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have stayed here before and enjoyed it, this is why I have returned, but now for good. The staff are so lovely, kind and helpful.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you, Gladys, for your kind review, we are glad you returned as we did miss you and can now look forward to many happy years all together.


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Review from Lesley G (Daughter of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with all aspects of care.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you for your review, we love having your mum as part of our family here at Woodeaves.


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Review from M W (Resident) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 2 weeks due to not being well and everyone has been amazing. So thank you.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you, Margaret, for your kind words, it has been a pleasure looking after you and we hope everything goes well for you in the future. We all miss you already.


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Review from Deryck W (Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy. I worked in healthcare for over 30 years. The service I receive is very good.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thanks Deryck for your kind comments they are appreciated especially from someone who has previously worked in the healthcare sector and has this experience first hand. We look forward to sharing many more happy years with you.


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Review from N G (Resident) published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy here, I am well looked after.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you Norma for your kind comments we love having you living with us.


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Review from Sybil J (Resident) assisted by family/friend published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved from Inverness to be near my family which was hard but the staff made it easy and I have been happy for the last 4 years.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you Sybil for your comments, it is a pleasure having you as part of our family.


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Review from Raymond H (Resident) published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The room I had was for use in transit between hospital and returning home and it was acceptable even though there was no en-suite,only one chair, there was a commode and an elevated chair at the wash basin. The room was poorly lit, the one light being located centrally on the ceiling with the chair
on one walk. TV. The room being centrally heated was very hot requiring the door to be left open.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you Ray for submitting your review, we will take on board all of your comments and try and make changes to improve things further for the future.


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Review from J S (Daughter of Resident) published on 14 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well managed. They did their best to cope with my mum's problems in difficult circumstances. The food was ok but mum never wanted to eat. They did their best to make food as attractive as possible. The home had a cosy feel. It's especially worth mentioning that they were particularly understanding,
empathetic and kind when I became emotional about my mum going into the home.

Reply from Lisa Nicholson, manager at Woodeaves Residential Care Home

Thanks Julie for your kind comments, it was a pleasure to have been able to look after and care for mum during her time here at Woodeaves. She was a great character and we do miss her. I hope she has settled in her new placement and I wish her all the best in the future.


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Review from Lillian D (Resident) assisted by family/friend published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived here for six years and I am more than happy.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you Lillian for your comments, it is a pleasure to have you living here with our extended family at Woodeaves & we can look forward to many more happy years to come.


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Review from John R (Resident) assisted by family/friend published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 3 years and it's like home.

Reply from lisa Nicholson, manager at Woodeaves Residential Care Home

I am happy to hear you are happy John & to hear it is just like home. We hope you enjoy many more years to come.


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Review from Sybil N (Resident) assisted by family/friend published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was struggling at home so chose Woodeaves Residential Care Home and I am glad I did.
I have had six happy years here so far and I am looking forward to more.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you Sybil for your lovely review, we are happy you made the choice to live with us & that you have been happy with your decision since. We look forward to many more happy years to come.


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Review from Prof C (Niece of Resident) published on 4 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a place that welcomes residents, friends and families. It is truly caring. The culture is one of authentic care. A warm place in the true sense of both physical care and human caring. The staff and management communicate clearly and honour obligations to both residents and their families. I
can recommend Woodeaves to people who want their loved ones to be respected, cared for and treated with patience and affection.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you, Caroline for your kind comments, it was an absolute pleasure in looking after your Uncle during his stay, we do miss him and we are looking forward to him staying again soon.


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Review from Howard S (Son of Resident) published on 9 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff, without exception, were wonderful at Woodeaves. My mother was happy and content to stay at the care home and was always very complimentary about the staff and the food which she said was very good. This is high praise indeed as my mother has stayed in numerous care homes previously
and has never expressed such satisfaction or any desire to stay any longer than was necessary... This was definitely not the case with Woodeaves.
The only area that I could suggest for improvement is the decor, which is a little tired and dated but this is being very pedantic given the level of care and attention from staff which is the most important aspect from my point of view.
The room that my mum was in, was very warm at times and there was very little ventilation which made the room quite oppressive when the weather was warm.
Overall, I rate Woodeaves and the staff very highly and would have no hesitation in recommending the care home to anyone looking for a place for a loved one.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you very much Howard for your lovely comments, your mum was very much part of our family & dearly loved & missed by all, she always had a smile for us & we have some lovely memories with her, when we went down to the pub for lunches which she really enjoyed with the odd tipple.


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Review from Pauline C (Wife of Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was only in Woodeaves for a short time but in that time, I was very happy with the home and the care he received. Unfortunately my husbands condition deteriorated and was unable to stay any longer. I would certainly recommend the home to anyone needing care as the staff were very caring and
friendly. A lovely small care home.

Reply from Lisa Nicholson, Manager at Woodeaves Residential Care Home

Thank you Pauline for your comments, it was a pleasure looking after your husband even if it was for a short time, he still became part of our family here at Woodeaves & will be missed. We would like to wish him all the best in the future.


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Review from A C (Friend of Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find staff helpful when I visit. The staff are all caring and my friend enjoys living at Woodeaves.

Reply from Paul Dening, Partner at Woodeaves Residential Care Home

Thank you for taking the time to review our service Abbie, we are very grateful for your kind comments and delighted that your friend enjoys being with us.


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Review from Sue H (Daughter of Resident) published on 15 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very friendly and communicative. The size makes mum's experience more like her own home but with people to chat to. I would not want anywhere larger. Her room is always clean and cosy.

Reply from Paul Dening, Partner at Woodeaves Residential Care Home

Thank you very much for your kind words, we are so pleased that Mum is happy at Woodeaves and you are happy with the care we provide. Thank you for taking the time to review our service.


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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Woodeaves Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Woodeaves Residential Care Home is calculated as follows: ( (129 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 155 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodeaves Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 7 hours ago

We currently have two rooms available. We also have a dedicated respite room which is very popular. If you should wish to discuss any aspect of care or how we may be able to help you please do contact us. Thank you for your interest in Woodeaves.


Awards / Recognitions (4)

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Meet the Team (1)

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Colleen Sharkey

Job Title: Registered Manager

Joined: 2023

Colleen has a wealth of care experience and qualifications and has been the Registered Manager at Woodeaves since January 2023. Nothing is too much trouble and Colleen is always ready to discuss any and all, the care needs you or your family member may have. A personal approach is always preferred so please feel free to call Colleen and arrange a visit to look around the home and see the care that she, and her team, can offer.