Visitors welcome at any time
Woodeaves Residential Care Home has a Review Score of 9.8 (9.826) out of 10, based on 14 reviews in the last 2 years. Over all time Woodeaves Residential Care Home has 61 reviews.
Review from Sue H (Daughter of Resident) published on 15 December 2015
Submitted via Postal Card •
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Reply from Paul Dening, Partner at Woodeaves Residential Care Home
Thank you very much for your kind words, we are so pleased that Mum is happy at Woodeaves and you are happy with the care we provide. Thank you for taking the time to review our service.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.826) out of 10 for Woodeaves Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.826 for Woodeaves Residential Care Home is calculated as follows: ( (141 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 167 Ratings = 4.826
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodeaves Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 16 Apr 2025
We currently have two rooms available. We also have a dedicated respite room which is very popular. If you should wish to discuss any aspect of care or how we may be able to help you please do contact us. Thank you for your interest in Woodeaves.
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Job Title: Registered Manager
Joined: 2023
Colleen has a wealth of care experience and qualifications and has been the Registered Manager at Woodeaves since January 2023. Nothing is too much trouble and Colleen is always ready to discuss any and all, the care needs you or your family member may have. A personal approach is always preferred so please feel free to call Colleen and arrange a visit to look around the home and see the care that she, and her team, can offer.