Aarondale Care Home in Chorley is located in the village of Coppull next to Yarrow Valley Park. The home offers residential care for people who need help with daily tasks, respite care to give families a break, and provides residential dementia care to support residents to maintain their independence and individuality.
The lovely and long-serving team encourages social activity and building relationships within the home. Residents always have the opportunity to do something as the home offers a range of activities and has its own library.
Aarondale is within easy reach of local shops and close to the motorway and public transport, making it easy for visitors to come in for a chat.
Aarondale Care Home has a Review Score of 9.7 (9.692) out of 10, based on 18 reviews in the last 2 years. Over all time Aarondale Care Home has 57 reviews.
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3
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39
Review from Gary P (Son of Resident) published on 17 February 2025
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Overall ExperienceOverall Experience5.0 out of 5
Mum went to Aarondale in early January after struggling at home. The manager was so helpful in getting the placement sorted out which is a difficult and daunting process, dealing with social workers and finance departments etc. All the staff are superb and so genuine and friendly. I think that will
be one comment running through all reviews. Mum has settled in quickly after being in the same house for nearly 60 years, so a testament to how homely and welcoming the environment is. If you are worried about placing an elderly family member into residential care then Aarondale really is a pleasant place for them to be.
Reply from Abin Francis, Director at Aarondale Care Home
Thank you very much for your kind words and appreciation.
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Review from Ian T (Son of Resident) published on 18 December 2024
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Overall ExperienceOverall Experience5.0 out of 5
The staff and management are very caring. They treat all the residents with extreme kindness, gentleness and respect. They are cheerful and positive. Sometimes when a resident says something negative the staff always move on with kindness and respect. Everything else - cleanliness, food, drink and activities
are very good.
Reply from Anne Sheward, Home Manager at Aarondale Care Home
Thank you so much for your kind words, we haven't known your family very long but your dad cheers us up every day and with his years of life experiences, there's a story and lessons we are all learning.
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Review from S C (Daughter of Resident) published on 25 September 2024
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Overall ExperienceOverall Experience5.0 out of 5
The staff at Aarondale go above and beyond to make sure my mother is presentable, nourished, healthy, and happy.
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Review from L J (Friend of Resident) published on 10 September 2024
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Overall ExperienceOverall Experience5.0 out of 5
The staff are helpful and friendly.
Show respect and care for residents.
Clean rooms (lounge area).
I am a friend who visits every 2 weeks and can't comment on value for money and rooms as I only visit in the lounge area. Also not sure regarding food and drink.
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Review from Kathryn B (Daughter of Resident) published on 2 April 2024
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Overall ExperienceOverall Experience4.0 out of 5
My parents are both very well cared for by all the staff. They are treated with respect and kindness. They are kept clean and tidy and both are happy being in Aarondale. The staff are all very welcoming to visitors and family members. As a family, we are very happy with Aarondale as a place for our
parents.
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Review from Yvonne B (Wife of Resident) published on 12 March 2024
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Overall ExperienceOverall Experience5.0 out of 5
Since moving my husband to Aarondale, his overall well-being has drastically improved. The carers actually do care. He is so much happier, and his personality is coming back. He thinks of his carers as friends.
I honestly cannot praise them enough.
Reply from Ann Sheward, Home Manager at Aarondale Care Home
Thankyou so much for your comments; we really do enjoy caring for all our extended family.
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Review from Frank M (Son of Resident) published on 23 February 2024
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Overall ExperienceOverall Experience5.0 out of 5
I found Aarondale Care Home excellent in the way they treated my mum, they treated her with dignity, were very attentive to her and were very polite. I couldn't have wished her to be in a better place than this care home. Both my family and I are happy with the service provided by all the staff there.
My mum liked all the staff very much.
Reply from Abin Francis, Director at Aarondale Care Home
Thank you very much for your review. This means a lot to us. We are here to assist you with anything at all the time. That's our base give the service up to the expectations with a touch of personalisation like you said above.
Thank you very much much appreciated.
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Review from Y H (Daughter of Resident) published on 6 September 2023
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Overall ExperienceOverall Experience5.0 out of 5
I am happy with the care my mother receives. The carers are very kind and caring towards her and assist her in her daily living.
When I visit, they are very welcoming, nothing seems too much trouble. I am confident that my mum is cared for, she is very happy with her carers.
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Review from Shirley P (Daughter of Resident) published on 6 September 2023
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Overall ExperienceOverall Experience4.0 out of 5
Dad is looked after very well, I feel his needs are met. The staff are lovely and very approachable and friendly. On the seldom occasion Dad has needed to see a doctor or go to hospital, staff have contacted me so I'm in the loop of Dad's care at all times.
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Review from Tina N (Daughter of Resident) published on 19 August 2023
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Overall ExperienceOverall Experience5.0 out of 5
Staff are lovely and caring. The manager is helpful and friendly. Mum seems to like it here. I'm always welcome to visit and spend time with my mum.
Rated some options as good because I know they are available but Mum doesn't always participate by choice, i.e. activities.
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Review from Carol J (Daughter of Resident) published on 14 August 2023
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Overall ExperienceOverall Experience4.0 out of 5
Although my stepmum's needs are challenging, the staff treat her with the utmost care and consideration. They are patient and determined to make her life as good as possible.
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Review from Leslie B (Son of Resident) published on 14 August 2023
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Overall ExperienceOverall Experience4.0 out of 5
Very friendly and caring staff. Residents well cared for and their needs fully met. Mum is always clean, comfortable and staff have introduced white boards to assist with communication. Would recommend to anyone whose loved one requires dementia care.
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Review from Mel F (Daughter-in-law of Resident) published on 11 August 2023
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Overall ExperienceOverall Experience4.0 out of 5
We are very happy with her care at the home. The staff are all lovely with her. She has settled in very well and is well cared for.
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Review from V B (Daughter of Resident) published on 11 August 2023
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Overall ExperienceOverall Experience5.0 out of 5
My mother has lived in Aarondale for over two years. As I live in another country, it is hard to choose a care home, but the decision to Aaronfale has never been a question. The level of care has been outstanding, with the most caring staff at all levels, from management to cleaners. Entertainment was
very important to my mum, and they certainly try to make occasions special. I wholeheartedly would recommend Aarondale.
Reply from Abin Francis, Director at Aarondale Care Home
Thank you for your kind words and support. This means a lot to us
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Review from Jacqueline O (Daughter of Resident) published on 11 August 2023
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Overall ExperienceOverall Experience4.0 out of 5
I feel that the care home is clean, tidy and cosy. The staff are very friendly and welcoming and show great patience with caring for my mum.
Reply from Ann Sheward, Home Manager at Aarondale Care Home
Thank you so much for your feedback. We do appreciate it.
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Review from Janet B (Friend of Resident) published on 11 August 2023
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Overall ExperienceOverall Experience5.0 out of 5
The care home is a wonderful home. My husband and I found it to be very clean, welcoming and friendly. The residents are treated with dignity at all times. They have regular activities - music, etc, and are given excellent service regarding drinks, biscuits and the meals are exceptionally good.
Reply from Anne Sheward, Home Manager at Aarondale Care Home
Thank you so much for taking the time to provide a review; our staff team are thrilled with your comments.
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Review from David B (Son of Resident) published on 10 August 2023
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Overall ExperienceOverall Experience5.0 out of 5
Putting Mum into Aarondale Care Home has been life-changing. Mum is now clean and happy, and I no longer have to worry about her well-being. I now enjoy my time with Mum much more. I should have brought her here sooner. It's taken so much stress away. Life better. Mum's receiving the best care.
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Review from Christina M (Daughter of Resident) published on 8 June 2023
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Overall ExperienceOverall Experience5.0 out of 5
Very happy with the care my father is receiving, kind staff and nothing is too much trouble. Excellent food and cleanliness. My father can be quite demanding but they treat him with respect and dignity, very happy in all.
Reply from Abin Francis, Director at Aarondale Care Home
Thank you for your support, this will empower out staff.
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Review from Lynn W (Daughter of Resident) published on 26 September 2022
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Overall ExperienceOverall Experience5.0 out of 5
Following a change of ownership/management, the improvement in quality of care has been fantastic. All rooms are currently being redecorated and updated where necessary. All staff are dedicated to ensuring the residents enjoy themselves with lots of activities and entertainment. I'm personally delighted
that Aarondale is the place I chose to care for my Mum when I could no longer cope. This is a care home that really does care for its residents.
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Review from E H (Daughter of Resident) published on 20 August 2021
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Overall ExperienceOverall Experience4.0 out of 5
Mum went into Aarondale care home at the height of the pandemic when my father was struggling to care for her. The staff have been meticulous in keeping their residents safe, and Mum is doing well in their care, and seems happy and settled. The staff do their utmost to meet her needs and to keep her
interested and were so efficient, and professional when a long term condition required urgent hospitalisation. My dad is now able to visit regularly, and our family has been made so welcome on the phone and in person. It is comforting for us to know that my mum is in such a happy, caring, safe, environment.
Reply from Hannah Prescott, Home Manager at Aarondale Care Home
Thank you for this lovely review. As you are aware we love having Mum live with us and we love Dad's regular visits. We are really glad we are able to support Mum and I just have to say a huge thank you for all the model planes and Titanic ship for our bar.
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Current Review Score: 9.7 (9.692)
Overview of Review Score
The Review Score of 9.7 (9.692) out of 10 for Aarondale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.692 for Aarondale Care Home is calculated as follows:
(
(149 Excellents x 5)
+
(59 Goods x 4)
+
(3 Satisfactorys x 3)
)
÷ 211 Ratings = 4.692
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Aarondale Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
+
0.1
+
0.1
+
0.1
= 4
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 48 registered maximum number of service users is 9.6, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
Care Quality Commission (CQC) Rating
Date: 12 Nov 2022
Overall Requires improvement
Caring
Good
Effective
Requires improvement
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Frequently Asked Questions about Aarondale Care Home
What types of Care is Aarondale Care Home registered for?
Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Aarondale Care Home provide?
Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.
How many Rooms does Aarondale Care Home have?
There are 48 Single Rooms.
What are the Facilities & Services at Aarondale Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Aarondale Care Home to the centre of Chorley?
1.8 mile(s) as the crow flies, distance by road may be significantly further.
